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September 2025 by Brigitte Deuschle
Future out of state customer beware: If I could give zero stars it would be! 1st you pay outrages money to move out of state, 2nd you pay extra for insurance, just in case something comes up damaged! Just to get screwed some more at the end!
Our items that did make it, smelled like a hamster cage. Few of our items was out right STOLEN, as they claim missing items! Bran new item damaged! Then no employees to unload the truck. You go hire couple labor guys, one with an ankle bracelet that could barley work! We had to step in to help unload the Truck! (If I wanted to do this myself I would have gone with Pack-Rat) Truck driver was more worried about his blankets. Had our items inter mixed with other people items. Un-organized company!
At the end, you fork out all this money, believing that a reliable company will take care of your life possessions. What a joke, frustration, and oh yeah, there is a $500 deductible with your $250 insurance you paid!
I hope your all enjoying all our STOLEN items! Nothing should ever come up missing when you have documentation! If I was back in AZ, I'd be filing a police report of the theft!
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June 2025 by Norm Mason
Overall a very good experience. Cross country move arrived right on time and Berger's coordinator (Roianne) was fantastic---she stayed on top of every detail and was always available when needed. Norm Mason
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October 2024 by Shannon Bradley
I have used Berger for 3 moves. The one in Chicago was great, packed me, moved me into storage here in Arizona. So I thought I sure I will use them to move into my apartment in the city. The communication was terrible with the office. Then while moving one of the elevators broke down and the guy (mover) managing the elevator was so HIGH, he didn't realize 3 of my boxes were on the elevator at the time. Found out 3 days later that my boxes were on the 7th floor. Had to calll them to bring those boxes down. And then for some reason, I thought it was was a good idea to use them for my move to my condo. They had to pack my apartment, load it, load my stuff from storage and load my boyfriends stuff. The communication with the office again was terrible, in fact, I had to call the sales guy OUT for basically telling to CALM down when they won't confirm the times that people would be at my apartment to pack. And then after all of that, they sent me an additional bill for $305 saying I am being charged for an extra hour...don't think that is my fault. And I am missing a box of Yetis and Contigo mugs. And they are saying they have no idea where it is. Wouldn't use them again, their communication and customer service is not good.
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September 2024 by XL J
Do not move anything with this company! Did a cross country move a couple of months ago, and boxes are missing, probably because they had several moves in one truck, and items were delivered to the wrong destination. The claims department is not helpful at all, and will waste months of your time just to tell you there's nothing they can do.
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August 2024 by Christopher Tompkins
This place is great all they want to do is help
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July 2024 by Ann Pielet
If I could rate them a ZERO, I would! To start, the movers stated, we do not move anything once in the home. I’ve moved over 13 times in my life and never heard such nonsense. The move was going well until they were about 80% done. (We even bought them lunch from Portillos because things were going so well). Once we realized more than 20 of our containers, 10 boxes, and 2 of our dining room chairs were missing, things went downhill from there. We also made a comment of how dirty they made the walls during the move (moving into a brand new built home). At that point the head guy went BALLISTIC! It was completely sudden and we had no idea there was a problem. He started pulling up all the plastic and blankets, he wouldn’t even talk to us, and simply left! Like WTH?! He just left! They didn’t even assemble all the furniture!
You would have to be crazy to ever use this mover! We’re hoping when we call on Monday that they finish the move and bring us the remainder of our things!
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May 2024 by christiana roberts
We highly recommend Berger Allied Moving & Storage for your long distance move.
Special thanks to our driver Merwin, for being so professional; providing excellent service, and being so personable. The workers hired on either end were efficient and courteous. All our goods from dirt bikes to antique furniture arrived in great condition.
Bill, our first contact, was on top of it with planning and scheduling. He worked with us on all of our needs. A great experience overall and we can’t say thank you enough to the entire team.
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February 2024 by Monica E.
Berger Allied moving is a scam. In our move from Arizona to Arkansas they did not send a large enough truck for all of our belongings. A second truck was sent late in the day and the driver damaged our neighbors driveway - broke their concrete. They then lost our over flow for over a week in their warehouse which contained our spa. The first shipment to arrive in Arkansas had hundreds of dollars of damaged items, which we noted. The second (overflow) arrived at 7AM and over a week later in an independent contractor trailer that did NOT have a ramp or any way to unload the spa. After numerous calls to Phoenix (5AM local time) and the driver and crew wanting to leave we made the decision to hire a fork-lift to remove the spa. We finally heard back from Phoenix who said they we take care of it and make it right. The spa had thousands of dollars of damage - it had been dragged around on it side damaging the body of the spa and destroying the cover. We submitted all the damages. We got a measly check for $288 that didn't even cover the damages in the first truck. Do not use this moving company unless you want thousands of dollars in damages and zero dollars in compensation.
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February 2024 by Ken Andres
They’re were great especially for my military move. They were quick and didn’t leave a mess or damage anything. I would definitely recommend to anyone PCSing.
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February 2024 by Rebecca A.
These people were fantastic! They showed up on time for pickup and delivery, and gave us a fabulous rate. They were friendly and courteous, and went to great effort to handle our items with care.
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September 2023 by Todd Kruciak
Just wanted to let y’all know you still suck. Funny how you take the bad reviews down. Is it because y’all don’t want everyone to know y’all don’t communicate or deliver on time or is it because y’all don’t want everyone to know how much y’all damage during transit? Your movers show up high as a kite and think it’s funny to screw up.
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August 2023 by Joseph Olachea
One of their workers stole my Bose Bluetooth speaker... Was in my garage when they came to pack my house for a move to England and after unpacking everything it's nowhere to be found. Would've been a 5* review.
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August 2023 by John Brodie
Great movers and team.
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August 2023 by Jack Vanstaveren
Friendly, Profesional and easy to work with.
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August 2023 by Rigo Cardiel
They did our move in one day and had everything packed for us the night before thanks
