Blue Cross Blue Shield of Arizona
Insurance,
Health InsuranceHours:
8220 N 23rd Ave, Phoenix AZ 85021 Hours
About Blue Cross Blue Shield of Arizona
Blue Cross Blue Shield of Arizona (BCBSAZ) receives mixed reviews from its customers. Some clients express frustration over specific coverage issues, particularly regarding treatment for pot addiction and the recent changes in their pharmacy and fitness program partners. One customer highlighted a contract dispute with Phoenix Children’s Hospital, indicating the stress it caused for families. However, many customers also commend the customer service provided by representatives like Sydney and Erin, noting their helpfulness and ability to resolve issues effectively. While some customers acknowledge that certain complaints may arise from misunderstandings of plan details, others emphasize the need for BCBSAZ to improve its service and coverage options. Overall, the reviews reflect a combination of dissatisfaction with specific changes and appreciation for individual customer service experiences.
Most Recent Reviews
August 2026
Terrible insurance they cover nothing. Avoid if you can
December 2025
I have Bipolar disorder and lost one of my meds. They refused to get me a replacement and said I had to wait until next time. So they would rather make me suffer than do right. They really don't give a crap. Run away from these people.
November 2025
Cancelled my insurance policy without even telling me. ........................................
More Comments(175)
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