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September 2023 by Ciara Lopez
Worst customer service. Bill hung up the phone on me and also over charged me $125 for my uhaul. Not professional at all. Would not recommend this place to anyone.
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May 2023 by bertha luna
Great prices and they have everything even motor bikes good price
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January 2023 by Ronald Rada
Good service, alot of experience and knowledge. Good people.
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October 2022 by Robert Smith
These guys are not honest. I was desperate for a replacement power washer pump. “Bill” dragged out a greasy filthy used pump he claimed it was tested. No returns, no refund. $100. After spending an hour to sand the rust off the shaft and degrease, It was junk. No pressure. I then fund a new after market pump for $89.Never again.
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August 2022 by Hilda Saucedo
Great service. Always have what we need.
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August 2022 by Edgar Tejeda
My experience here was so horrible I truly believe this place should be closed down. The owner or whoever the old man that works there is, is extremely rude and lazy. Will be contacting the police for robbery!
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August 2022 by Bryan Tejeda
How this place even has one star is unbelievable! Contacting the city to try shutting it down !
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July 2022 by Jacqueline A.
Horrible place, the owner is a complete j**** Lack of communication. Took him 3 weeks to "fix" a power washer. Took it home to test it out since he won't test it out at his location to find out it doesn't work. It was the same way I took it in. Called him to see what we could do. No communication skills seems like he gets annoyed. Like if I wasn't annoyed myself with this place. Never use this place they are a scam. Bob just wants your money doesn't care to provide quality service.
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July 2022 by katie “K8” cain
I love riding my bike and since I'm not in a place where bike parts are readily accessible I was glad to find it so close. The owner (not sure if he is Bob). Was super nice I have come to terms with my inadequate choice of car and I realized I don't really NEED ONE? NOT REALLY. ?SO it's Payday and I'm riding an old beach cruiser. That needed a little spruced up. I got some better tires, and hand grips. I had already found a basket and a rack on the back. He didn't have the little bell I wanted in stock but while I was scratching a ticket he went and took the bell I want off of another bike and gave it to me for free! That gave it sentimental value too. Everytime I ring I'll think of Bob and his kindness. LOL. BUT He really overcharged me FOR REAL! 30 bucks for some used tires? I honestly could have gotten them all for 10 bucks hand grips and all! but I got the feeling Bob's Cycle might not be doing too well. Which is awful the business has been there for more than 50 years he showed me old pictures and gave a little history. He was very very pleasant and easily engaged In conversation then offered to let me scratch my lotto tickets in the air conditioning which I took him up on.. the sun in Phoenix acts like he's mad or something. One downfall in Not owning a vehicle, AIR CONDITIONER.I would encourage everyone who rides keep Bob in mind when you need to replace a tube or maybe you want to upgrade your seat. He Is a business man and probably will try to get more money out of you BUT... Walmart wouldn't ever notice you were there but Bob will greet you with a smile and Gratitude. Offer suggestions and give his expert opinion maybe teach you how to change your gear shift on that mountain bike you tossed in the garage. !These Small businesses are what brings the community together. They each have their own little charm. Neighborhoods are supposed to have their own vibe or energy and develop a personal character and quirkiness to a certain place, location. There is only One Central Avenue in south Phoenix, AZ Lots of people use bikez and with the prices at the pumps I believe more will convert. Let's keep Bob Biking! Buy you Bicycle accessories from here.
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March 2022 by Tiana Sansbury
Overall my purchase went smoothly this score is mainly for the poor experience when returning the key. I was due to return the key at or before 10pm. I parked the truck and paid for my service about 8:30 pm. As I went to go return the key to the orange box I noticed there wasn't a slit to drop the keys in. Also to add..the box was locked with a pad lock that uses a code. Nowhere did the associate give me a heads up that there's NOWHERE to leave the key. Not realizing when the office closes they also lock the return key box......after spending 15mins looking for instructions regarding the code...I called the service number and spoke with Brenda who directed me to leave the key in the truck. This experience may seem minute for some but for me it could have been prevented.
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November 2021 by Angie M.
I've tried to take my bike to this shop and every single time I take it in the guy tells me to take it "not this Friday, but next Friday" It's everytime and I'm sick of it how many fridays do I have to take my bike in to get checked? Then I asked him for a time and he told me "I don't care" this guy is very unprofessional and is just wasting my time. I have not given him no type of attitude everytime he tells me to come again I been polite but I'm just done with this mans business. I would NEVER recommend this place to anyone.
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October 2021 by Carlos Osornio
I been bringing my power equipment to this business for many years and they always do a great job. Very efficient!!!!!!
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September 2021 by Joanne Maxine “Purplecat13” Muir Helton
I have a generator that needed work so I took it to Bob. He is very nice and knows his stuff. He did the work just as promised and got it done a few days ahead of schedule. He is fair in his prices. I totally recommend this shop.
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July 2021 by Tim Rutti
Bill and Mitch were great. Excellent service to our go kart, recommended by Coleman. Would recommend these guys to anyone in valley needing help on their power equipment or bikes.
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May 2021 by Carol Esparza
I liked Bill's personality. When he brought out my grandsons bike he brought out a girls bike. My grandsons face was priceless. We call him the Joker because he always likes to trick us. LolService was awesome and the bikes were ready ahead if time. Prices are fair. I'll be going back. I'll be a customer for life. ?
