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October 2025 by ch Ar
I wouldn't recommend Boost Mobile to my worst enemy. They are cheaper than most carriers but you soon start to realize why. Boost Mobile needs to improve all the way.
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August 2025 by Steven Harris
I needed to change my phone service and through extensive research and verifiable real life data through co-workers and their service or lack thereof, I decided to go with Boost mobile. I left my other phone service provider due to the simple fact that I could not receive any service at my place of employment and I mean not any reception. I noticed that a great majority of my co-workers were getting great service and decided to make the switch to Boost. The signup process was smooth sans one issue that I had. I had to get a SIM card for my phone and Susy at one location directed me to go to 3601 W Camelback and see Araceli as she had my sim card in stock. They were both very helpful. Araceli set up my account and phone with ease and I was very happy with process from start to finish. I am liking Boost mobile and it works great at work!!! How bout that!!!
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July 2025 by Stevy Cardenas
Great Customer Service. Susy helped us out and made me feel comfortable with my options. I appreciate everything thank you I will be coming back.
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March 2025 by Catelyn LaFontaine
Boost Mobile worst carrier I've ever used. Don't use them, they will provide awful service and rip you off.
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January 2025 by Michael Busch
Bad experience. Bought a SIM card kit at a Target store yesterday that I made sure was compatible with my phone by scanning the SIM card package which responded that it was compatible with my phone.
The next day, (today) I woke up and had no service. After spending 2 plus hours on the phone with technicians, it was determined that they could not correct the problem. And that my phone may be only “partially compatible “ with their network. ( Which is not what was said at the Target Store when I scanned and purchased the SIM card.). Then to make matters even worse, my phone could no longer make wi-fi calling with the boost SIM card.
So I spent another long call with their customer service to cancel the account that I opened the day before. And had a hard time getting Boost to agree to reimburse me for the money I had paid them the day before.
So.. live and learn. …. #1 Just because the Boost SIM kit package states your phone is compatible with their network, that is not necessarily correct. And #2, they don’t tell you that if you use their assigned phone number and SIM card, you can no longer make wifi calls on your phone.
So be aware, my experience with Boost resulted in several hours of wasted time, a cell service that doesn’t work at my home, and discovering after the fact that the Boost SIM card turns off your wifi calling feature and you cannot turn it back on.
Very bad experience.
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May 2023 by Andrea Clink
This place lies and is deceitful. My daughter bought a supposedly new phone. That was not the case, the camera did not work. So she went back to the store, they stated go to the apple store for a new one as it was under warranty. When the looked up the phone it was refurbished and first activated in 2019. So they could jot do anything. She called the insurance that was placed on the account at purchase and they could jot do anything do to the same thing b. Went again back up to the store and the lady stated there was nothing they can do and she would have to call insurance. They sell refurbished phones as new. Stay away from at least this location. I would give 0 stars if possible.
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May 2023 by Toff Naser
Erick she is the best and so helpful
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October 2021 by Boost Piceno
amazing customer service! recommended
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August 2021 by Eric Burse
Helpful
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March 2021 by Marshall
Just opened!
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August 2020 by Jess Rod
I’m trying to get a hold of the store number incorrect can not contact in this time of need.
COVID-19 in effect need necessary information for necessary trips.
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July 2020 by Mark Porcher
Great customer service come Three
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July 2020 by Joanna Saenz
A very clean store the associate was really friendly and helpful!
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July 2020 by Anabel Saenz
Great Store, Clean Environment and very nice lady! :)
