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April 2024 by tizzy love
My favorite store always greeted with kindness
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April 2024 by Patience Narez
Always finding great deals and staff provides great customer service. Long lines here usually move pretty quickly too.
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March 2024 by john mcgloson
Female manager doesn't know how to treat the customers snapping off at the tone and not caring about customer service the lines always a mile long it takes about 45 minutes to get outta the store and being followed throughout the store untill you get to the cashierThe cashier lady's are very friendly more than the manager is they smile understands customers serviceWas there yesterday I saw a pair of shoes I like I ask the cashier could they go dow because the inside soles were a Lil dirty and she informed the managerShe came over in a snapping kinda tone And said the price already dropped downI said ms you see the shoes seem as its been like someone brought it back and they were kinda dirty on the outside she snapped at me and said no its alreadWhatvtipe of customer service skills she has as ay price down enough and walked off
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March 2024 by Burr thompson
The store was so unorganized/dirty ..no employees on the floor willing to help you.
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March 2024 by Mark White
Great store needed school uniforms for my kid, they had everything I needed. I am thankful.
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March 2024 by Rebecca Fierro
I'm so thankful for the tremendous help from the staff members at this Burlington! I stopped by for a quick shopping trip and unfortunately lost my wallet containing so so many important items. I had a complete panic attack when a concerned associate by the name of Jilwanna stopped what she was doing to help me retrace my steps and helped calm my nerves with reassuring words that it would be ok. The store manager Tom was also a HUGE help. He calmly reviewed surveillance while instructing team members to be on the look out. My phone was also on its last battery charge when Tom offered me his charger and his land line to cancel my bank card and make calls. After quick thinking and action an associate (Freddie) alerted everyone that he had found my wallet underneath the shelves of the one isle I visited. Nothing was missing and I was so embarrassed and relieved. They assured me it was no trouble but they went above and beyond. Thank you again Tom, Jilwanna and Freddie! They also helped me check put with my original selected items. 10/10 sweet staff!
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February 2024 by Craig Neff
Was told they don't take back returns on rugs tonight at 830 PM. I cannot find the policy on that and I'm thinking it's a lie-because I never heard this before and my search found nothing on this policy.
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January 2024 by Fitsum Areaya
Well, this place is the worst store I have ever been to . I started my new year with arguments and false accusation at this place. Two people, I believe they're managers, approached to me and told me to leave the store. I asked, "why"? They told me that I am banned from shopping at this store including Ross because of stealing. I was very shocked and disappointed. I refused to leave the store without evidence. The funny thing was they tried to scare me with police were coming to arrest me. Almost all the associates joined the argument and tried to push me out of the store. I still refused to leave the store without evidence. They pretended they're calling the police officers, just heard from one of the managers saying to the other "call any number". The drama continues and one ofassociates approached to me and told me that he caught me stealing at Ross and asked me again I better leave the store. The drama ends by letting me shop whatever I wanted and leave the stor after they discussed each other about the situation. I am still angry and devastating about the situation. I have never been in a situation like this and I hate thieves. I work hard and I don't participate in such cheap behavior.
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December 2023 by Del And Diane King
This place has nothing but garbage. Went looking for a NICE winter coat to wear to church. All they had was bulky ski coats. Messed up sizes as usual. The store is NOT as pictured. It has gone down 75% since last year, not good quality at all. Will NEVER return. Worse than the dumpiest dollar store.
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December 2023 by reyna gonzalez nevarez
This visit was one of many, at least once a week I go to shop and spend at least $600 each time, and was being followed throughout the entire store OBVIOUSLY being profiled and acting as if I were stealing. I own a Burlington store credit card, I am a regular at this store as is my family.
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December 2023 by llBaddiell Barcode Nikki
Bought a awesome purse here I thought was pretty dope it's super cute and fits all my needs
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October 2023 by matthew allen
From the last time I was at this location they've cut down their inventory to have all the clothes were not in order. I had to search for what I was looking for. Otherwise the greeter at the door was friendly, but he pointed me in the wrong direction for what I was looking for
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October 2023 by Michael Baltag
The store is located on the first floor. It has a large inventory of clothes. I purchased a pair of winter gloves at half the original price. Very friendly clerks. The store has no public restrooms.
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October 2023 by Heather W.
Store is super stocked and organized much better then our stores in Minnesota, lines to check out are too long but the rest of my trip was good
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October 2023 by Deyanira A.
Bad service most of the time. I used to go to this store a lot but not anymore. It's always messy now. Plus they closed Their restrooms to the public.
