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November 2023 by steve Cannata
Prompt & Xcel lent service. Made an appointment and they got me in on time!Excellent service, will return for my next set of tires!
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November 2023 by James Manos
Incredibly nice customer service and the prices were great! Would recommend them highly. I’ll go back and have any work done on my car by then.
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October 2023 by Sione Pulotu
I came for a free brake inspection and get to leave more confident in what's going on with my vehicle. Took the time to help, couldn't of asked for more! Would definitely recommend this location. I also didn't have to wait long for the results very pleased.
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October 2023 by Nikki Peres
The guys at big Brand take such good care of all of my vehicles. They are very honest. I would highly recommend!
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September 2023 by Bruce Selin
Great crew working there ! Brought car in for new tires. They gave me options and let me choose what was best for my older car. They’re always on time, helpful and trustworthy. Highly recommend !!
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September 2023 by Mag Launcher (Mag Launcher)
I have trusted these guys over 10 years. This location has served me so well and I am never disappointed. I always feel they are fair and they often exceed my expectations. I will continue to rely on these guys for as long as either of us exists!
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September 2023 by Az2022
The guys that work here are really awesome, they communicate a ton with you and are very nice and helpful! I’ve gone here for 2 major fixes on my Jeep now and they’ve been great every time!
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September 2023 by Vimarie T.
Quick and easy on a holiday weekend nonetheless. Professional and friendly service. Prices are very reasonable as well.
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August 2023 by Moyin Adewole
RUDY AND CHRIS ARE BOTH AWESOME! I called over 10x while my car was in the shop and they did a thorough job in assuring me everything will be fixed and done in a timely manner. I will always recommend and use the team at BIG BRAND!
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August 2023 by Brian L.
Let me first state that I have been a loyal customer for this location for nearly six years now and bring all (4) of my family's vehicles here for service. I just pur a vehicle for my son, I knew that it needed a steering repair and I called for an appointment. I recommended they check out the outer tie rod. They did , said they were fine and recommended rack and pinion bushings be replaced. Along with a new oil pan gasket. A thousand plus dollars latter I picked up the car , same problem I first brought it in for. I'm still gonna give 'em another try. After further diagnosis, yes its outer tie rod ends, but they also recommendEd replacement of the whole rack and pinion along with front stabilize bar. The car is now fixed, but no apology or fee oil change offered for my diagnostic recommendations. No apology at all. Will I return, I'll have to sleep on it.
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July 2023 by Gregory Gheen
C&R Tie/Big Brand Tire has been servicing my cars for years. I bought a battery in 2020 then C&R. Just now I've had to jump it several times. Brought it in to Big Tire and despite not having an exact replacement they warranted it and replaced it no charge. Now that's customer service!
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June 2023 by CanyonCruzr
Nick and his crew at Big Brand Tire‘s did a fantastic job fixing my flat and getting me on the road again. Squeezed me in just before closing on Saturday afternoon. Now that's customer service. Really appreciate it guys Steve Schmitz, Scottsdale, Arizona
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June 2023 by Darcey Gray
Super customer service by an amazing desk representative. He handled every customer soooo well.Great oil change coupon, and I was in and out in no time!
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June 2023 by Erik F.
Excellent service from scheduling my visit to finished product!I was able to easily schedule time for battery replacement, and the added bonus of a new set of tires for my fleet vehicle (aka "company car").Nick and Rudy were super pleasant on the phone and in-person. Mechanic Chris, also nice guy.I will trust this team and location for future car service needs!
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June 2023 by Monhair S.
They do qualify and timely work, I just felt that they were a little pricey for what is being done. I could be wrong since I really don't have a reference point for the urée the service charges, could be inflation caused as well.satisfied overall!
