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February 2023 by Jason Kearn
Great product selection and service
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February 2023 by Hannah Sinacola
Cactus Tile & Stone are wonderful! The ease of ordering material and working with the staff are both impeccable. They are quick, efficient, knowledgeable, and go above and beyond to help with our needs. Shoutout to my ladies, Cige and Cindy, for all your hard work and unending support. Thank you.
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December 2022 by Luzetta Whipple
They have beautiful product, and knowledgeable sales people ready to help you.
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April 2022 by Mike J.
Purchased a granite slab for our master bath remodel. Nice looking piece. Our fabricator said this piece was brittle and impossible to make a nice looking edge as it had some magma material in it making it flake. We looked at it and it looked horrible. We asked Cactus to give our fabricator some partial credit back for this piece as he is going to have to eat the cost since we paid him and he paid Cactus. They did not help the fabricator and only would give some partial credit if we bought another piece from them. They claimed they told us that the piece would require some special handling and only plain edges would work on it. Neither my wife nor I recall that being said and we always pay attention to things like that as this is not our first rodeo remodeling homes. Not honest, no integrity. We are just getting started in our remodel as we have other bathrooms and a big kitchen to do. No chance of ever using this company again. We will steer clear.
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February 2022 by Bashi B.
I Purchased some pebble tile for my shower floor. Didn't amount to more than $500 or so. I was never told that I could not return it and my tile installer had Covid and was sick for quite some time, maybe a month or so. When we opened the boxes, we realized that the tile would not work at all with my shower floor. When I tried to return such a small amount, the response was it was a special order. It wasn't more than 60 days, but regardless why would it not matter if it was 30 days but really mattered if it was 60 days. My tile installer assured me that Cactus Tile would accept the return. I would never purchase from a company who is more concerned with $$$ than customer satisfaction, especially for such a small order. Buyer beware. Other companies don't have this issue.
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December 2021 by Patrick O' Sullivan
They have a huge selection of tile and a beautiful show Room. The sales person was very helpful and focused on what we needed not the sale.
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December 2021 by Jose Moreno
One of the best places to find tile they have everything you need they have a lot in stock and the customer service is super awesome five stars
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December 2021 by Al Marle
What a great showroom! They had all the tile I needed
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December 2021 by Izzy Moreno
I was on a quest to find tile for a school project and I was running out of luck. I visited over 10 stores and I wasn't able to find the material. Luckily I was able to find Cactus Stone & Tile and my prayers were answered. Cindy was absolutely phenomenal with the customer service she provided and she was able to sell me a couple of sample pieces. What I loved the most is that she actually took the time to listen and understand what my project was and went out of her way to assist me. I cannot emphasize the weight that was taken off of my shoulders. If I could give this store more than 5 stars I would. And I will definitely be doing business with Cactus S&T in the future!!
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July 2021 by Bruce R.
I will say that you can save yourself a ton of grief and drive over to AZ Tile. They will get you better product in far less time. AZ Tile is also substantially less expensive and will not gouge you for "inbound delivery fees". In addition, AZ tile has far more convenient material pickup locations. FYI, the $180/ sq ft tile we purchased from Cactus is Chinese. They ain't advertising that fact!I would also caution you if they recommend a tile installer. We took their advice and ended up ripping out a significantly substandard partial shower installation. A huge waste of money. Believe me, I wouldn't tear out a shower with the time and money invested unless it was awful. When my wife asked Cactus to replace the 20 wasted tiles as a result of their recommendation, they said please feel free to jump off a tall bridge. Life is difficult enough without this type of aggravation!! Go to AZ Tile instead and save yourself the grief
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April 2021 by J R.
Showed up in person and receptionist took us to the slab area. They had 2-3 salespeople who occasionally came out but did not help. One salesperson offered to check something on the computer but then assigned it to the receptionist who had others waiting. Scottsdale showroom personnel are much friendlier and helpful.
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December 2020 by Robert Haynes
If you are looking for beautiful stone or tile and want to deal with experienced and knowledgeable staff look no further! I would highly recommend this company to anyone looking.
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December 2020 by Jeri O'Dell
Cactus Stone and Tile has EVERYTHING you need for your renovations!! Ask for Kim, he is friendly, professional and super helpful.
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December 2020 by Nancy Robinson
Staff awesome and great selection of tile.
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December 2019 by Nick Haddad
We do interior commercial work and we use cactus stone a lot because of the variety of products and good prices. Great reps to work with, very responsive and always willing to help!
