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December 2023 by Jonathan Hurtado
Best rental place ever. I wish they rented more than just vans because their service was outstanding. I don't even really do google reviews but they were so great I had to do one. They were accommodating and really understanding. will definitely do business with them again.
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December 2023 by Kim Flinchbaugh
Great experience renting a passenger van for 6 adults and luggage. Airport drop-off and pick-up could not have been any easier. Highly recommend this company for your van rental needs.
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November 2023 by Amy Lowman
We had a wonderful experience with Carl Van Rentals! So easy, great communication! Highly recommend!
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November 2023 by Blue Sox
I absolutely would use this Carls Vans again, they are always a phone call away, friendly, courteous, and they made the van pick and drop so easy. Friends also on the trip rented their own car and waited hours at the rental place.
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November 2023 by Greg Brons
I highly recommend these guys. They dropped off and picked up right at the airport. So slick! This service is ideal for baseball teams coming into SKy Harbor airport and want to go directly to their hotel. These guys communicate well - I know exactly where to pick up our van and drop off our van.
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October 2023 by Maria Parker
We had a fabulous experience with Carl's Van Rentals. We rent to or three large vans every year in Phoenix and last year we rented from a different organization and it was a disaster. This year we used Carl's vans and had a great experience. They communicated clearly, met us at the airport both on arrival and departure and rented us clean, new vans. They were courteous and so terrific to work with.
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July 2023 by Austin Shepard
I would recommend to others. The owner was real cool. My wife and I enjoyed him sharing the story of how the business began. The van was clean and ran well. I would use their service again.
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June 2023 by Amber Córdoba
Carl totally saved us in a bind and provided fantastic customer service and a great Van!We had a van rental scheduled with a large retail car rental company for a trip to Rocky Point, but on pickup they told us we couldn’t take it to Mexico even though it told us we could online. We started to freak out because we were leaving in the morning and had 6 adults, 3 kids, a baby, and lots of stuff.We searched online and saw Carl’s had fantastic reviews. He answered at 4:55pm and got us setup for a van the next morning. The pickup was seamless and the van was in great condition.The Van was comfortable, had great a/c, got really good gas mileage, and safely transported is to Mexico and back. Carl even helped with the Mexican insurance.We were extremely impressed at the great customer service and experience and would highly recommend. We will definitely rent from Carl’s again!
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June 2023 by Ben McGugin
Amazing service!! I highly recommend this van rental company. We were picked at the airport and dropped the vans off on the curb when unloading. SUPER convenient. They were prompt and communicated through the process. Much better than rental companies we've used in the past. Don't hesitate, book them for your next trip in the Phoenix area.
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June 2023 by Laura Gustaff
I am a chaperone of a senior level swim team from the Portland, OR area.We have rented a 15 passenger van from Carl Van rentals for the last two years for swim meets in Scottsdale. They are very professional and organized. The convenience of them arriving at the airport ready to hand over the van outside of Luggage Claim at the time your flight is scheduled to land is like no other company I've worked with.We literally get off the plane, go to baggage claim, call Carl Van Rentals and tell them which number door we are waiting at, and they drive up to your group in a matter of 5 minutes.The same is true from drop off to return the van. Our last trip we arrived at PHX at 5:45am. We drove to the departure area of our airline and immediately a Carl Van Rental employee was there to take the the van and wish us well on our flight.I highly recommend this van rental company in the Phoenix area.
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June 2023 by Mary C.
So like a ding dong I didn't pay attention to my own review. We were trying to save some money so we rented an 8 seat minivan through Hertz and the day we go to pick it up......you guessed it they didn't have an 8 seater. That was the minimum we needed to take the vacationing family anywhere. Called Carl and we were able to get a van for a little more money but then we had the piece of mind that we could stop stressing about going to the airport to drop everyone off as Carl has our back. The van is clean, in good shape and is getting us to every point on our vacation planning list. I am telling you, and future me, just go with Carl.
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May 2023 by Jenny Himmes
We were completely screwed by another van rental company the evening before we were supposed to go to the lake with 10 other people. We looked up other van rentals nearby & Carl's Van Rentals was one of the first ones that popped up so we called at 4PM on Saturday. CJ was so kind and easy to work with. He understood the situation we were in and said he could have a van ready for us at 6PM that day. Not only did he have the van ready, but he had it ready at 5PM instead (one hour after we originally called)! We were so grateful that he worked with us so last minute & completely saved the day! The van was clean, ran great, and was reasonably priced for a 24 hour period. We will definitely use Carl's Van Rentals in the future. Thank you, CJ!
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April 2023 by Glen Fromwiller
Carl Van Rentals was outstanding! The vans were delivered curbside at the baggage claim exit on time making a smooth transition and quick access to the vans. On the return, a late drop off was easily accommodated and Carl Vans employees were waiting curbside at our departure to return the vans. Such an easy and quick process. This company knows how to make the rental process go smoothly. They alway answer the phone and are clear with instructions and answering questions. Thank you for the great experience!
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April 2023 by Craig Luedke
The best rental experience I have ever had!! Easily reserved a 15 pax online. Followed up with a phone call and they had all of my information correct. A driver met me ON THE CURB outside baggage claim, I signed papers and drove away. So easy. On the return, a driver met me on the curb again and he took the van. This was the easiest, most convenient rental ever!. This is a top notch, pleasant to work with operation. Highly recommend
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April 2023 by Cougars Baseball Treasurer
We rented two 15-person vans from Carl Van Rentals in Arizona for our spring break baseball tournament. The entire experience was seamless from start to finish. Highly recommend this group over all of the big-name rental companies. Carl Van Rentals was also less expensive. The staff communication was excellent, the quote process was quick and there were no surprises throughout our experience. The vans were clean and comfortable. Top of our list for customer service was the drop-off and pick-up process. Within minutes of stepping out the airport doors, the van was waiting for us and we were on our way. Upon drop off, the Carl Van staff was waiting for us curbside for an efficient return. Also, the vans had Wi-Fi! Don't miss out on renting from Carl Van Rentals, they go above and beyond.
