-
November 2024 by Kyle Lofgren
Chapman BMW (Camelback) is fantastic to work with. Have purchased (2) new BMW’s from them and have always serviced our others here. From sales to service, they offer exception customer service. Blane Hammons is awesome to work with if you are looking to purchase a new vehicle. Patient, kind and no bs. Thank you for another great experience Blane!
-
November 2024 by Felix Altagracia
Great experience with Julio the finance manager and Justin in and out. Top notch customer service
-
November 2024 by Christina Noble
BMW roadside assistance leaves you stranded for 3 - 4 hours as tow trucks consistently say they’re 90 min away before bailing on the job. The i4 tires are a magnet for flats and we’ve had 4 flats in 2 years. Every. Time. Poor. Service. Do better BMW.
-
November 2024 by 100rwill
Thank you, Chapman BMW Camelback, for providing amazing service as always! I had the pleasure of working with Phil Romao as my Service Advisor, and he went above and beyond in offering valuable insights and making the entire process smooth and stress-free. From start to finish, everything was handled professionally and with great care. Highly recommend Phil and the entire team for their dedication to customer satisfaction!
-
November 2024 by Cristobal Diaz
I took my car for window tint Kennith help me and kept me updated with my car he is really friendly and knowledgeable he made everything easier and convenient for me thank you Mr Kennith.
-
November 2024 by Garnet Harding
Always have a good experience at Chapman for service on our vehicle. Mitch T. Is an exceptional service advisor with fair and accurate advice. I wouldn’t trust our car with any other dealership.
-
November 2024 by Logan B
I’ve used this dealership for all my oil changes over the last 5 years on my BMW 3 series. The last two service experiences have been mid to terrible. The first time no one contacted me about my car being ready until I called and asked about it. The most recent trip they kept my car overnight when I had a 10AM appointment the day of for a simple oil change. They did apologize for the delay but any proficient auto shop in Phoenix can do a synthetic oil change in hours, not a full day. For a self described luxury brand their service has been substandard at best in my last 2 years of service provided by them.
-
November 2024 by Robert Nierzwicki
Mitch, as always, is friendly and professional.
-
November 2024 by Jeff Berkowitz
I just purchased a new 5 series BMW from Chapman BMW Camelback. The sales representative Colin Shannon was outstanding. Colin kept me informed every step of the buying process and made the entire experience seamless. If you are in the market for a new or used BMW go see Mr. Shannon
-
November 2024 by Warren Price
Bought a used Expedition. Total lemon. They advertised no accidents. Truck had damage fixed by dealership so never reported. Blown struts and bad A/C. Beware buying used. Never again!!
-
November 2024 by Vee
Great service appointment thanks to my service advisor Sam Lemus who is always affable and efficient.
-
November 2024 by Kody Yongue
Great service! Lucas was hands down one of the most respectful and knowledgeable service provider I’ve ever worked with! While Professionally handling my needs, he was also addressing the needs of his coworkers around him.
-
November 2024 by John Wiscombe
The experience of leasing my new 2025 BMW 7 series was the smoothest ever. The service was extraordinary. Kudos to Thomas Wojcik who could not have been more attentive and helpful. It's a pleasure doing business with Chapman BMW Camelback. John Wiscombe
-
November 2024 by Sergio Sanchez
Mitch is always great with all the services we get done on our car.
-
November 2024 by Victoria Velador
purchased a car this past week with the sales rep Kenneth smith, he was great! He was very attentive to my friend and I and answered all of our questions.
Despite it being pretty busy in there, Kenneth made sure we were taken care of.
His patience and knowledge did not go unnoticed. I am so happy to be in my new car. : )
