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September 2023 by Jayson F.
How on earth does the biggest bank in the world never answer the phone on hold for 45 min nobody ever came to the phone insane
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August 2023 by Kyla G.
If you are looking for the worst possible customer service and bank, you found it. The most incompetent workers all in one place.
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July 2023 by Peyton Kobriger
Don’t bother calling them, they will sit there and let the phone ring and never pick up no matter how many times you call.
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April 2023 by Anthony Stachura
Don't waste your time using the ATM at this location it doesn't work half the time.
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February 2023 by Michelle S.
CUSTOMER SERVICE SUCKSHad an appointment after waiting over a month. Someone called to cancel that meeting and promised a phone call back asap to reschedule. He never called. It's been 10 days. When you call the bank you can't ever reach a live person. I have been trying to get a resolution for over 3 months now. Use a different bank!
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November 2021 by Bbrandon Herbstritt
They had a sign up last week said open till 2 on Saturday get there today and now they are closed again please stop changing the time if you can not be open on Saturday that is fine just keep it that way
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October 2021 by Shawn M
This place bis closed and they show as open. Other chase banks temporary closed had the intelligence to state that on google maps.
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October 2021 by Ian Anderson
Closed with no notification online
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August 2021 by Todd McShae
As a witness of racial discrimination, I don’t ever think ive seen a more overt show of racial bias than Donny Mayfields exchange with a customer today. He told the young man to hang up his phone, physically intimated him out of his office, cancelled his account when the member asked for a replacement card, & told the member that Chase wasn’t the right fit for him. Abhorrent.
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August 2021 by Marielle
Great service , the tellers are very professional .
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August 2021 by Trish Schoonmaker
Don't come here if you don't want to be accused of threatening someone simply by telling them to do their job. By the way this had to do with my mothers passing. All for an account that has joint account only for her two names she has always used. I hope you feel real d*** right now.
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August 2021 by Vengadesh Ranganathan
Fabiola helped me. She is very friendly, knowledgeable and kind. Probably the best service I have ever received from a Chase bank branch.
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June 2021 by David S.
Horrible service. Too busy to meet any of my needs. Doesn't matter if you are private client. They are painful.
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February 2021 by Mike Brzostowski
I will never understand why a company like Chase would ever put anyone in a position to manage this branch with a 2.6 rating on Google? Erica, if that’s her real name continues to help Chase get a lower rating. Probably worth closing our account! Wake up Chase!
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October 2020 by Tyler Smith
Have had nothing but trouble with the chase app and or website. I can’t ever seem to login and when I try to recreate a new password they say it won’t work, I can’t use that, that’s to much like the other one, that one is to easy....I can’t talk to anyone to even fix because you can’t get ahold of Customer service over the phone and if you don’t know your password and can’t reset it then you can’t do it over the internet either. F chase
