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April 2024 by Gabe H
Over priced, too many tables crammed in, inattentive servers. My meal was kept under a heat lamp while my server checked her phone at the bar.
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April 2024 by Jim G
Never got to the food. Four of us went in on a Tuesday night and the host station was empty so we tried to sit in the 80% empty bar, started to sit down at one of the many empty tables and were told by the bartender that to sit at a regular table and not a tall table we would have to check in at the host station. Went back to the host station, got someone to help us, said we wanted to sit in the bar, and he led us into the bar with his back turned and walked right by the table we wanted to sit at to a small cramped table in the back corner shoe horned next to a party of six. I said "hey, we want to sit over there", pointing to the larger table for 4 with no one around it. He looks back and says "you can't sit over there, you have to sit here". I said, "well there's no 4th chair" (it had be grabbed by the party of six and crowded around their table), and he says "I'll get one" and finally we just said "never mind we're just going to go somewhere else, this is not going to work for us". He just looked at me blankly and we walked out. If I go into a restaurant for dinner I expect to be seated at a halfway decent table and not be seated at a cramped table in the corner next to a large party when practically all the other tables in the bar are empty. Terrible customer relations. I don't have to eat at your restaurant, there are other choices. Never even made it to the food.
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April 2024 by B Coleman
Was pleasantly surprised on a weekend that we were able to get right in and have a seat. And the food was so delicious and the service was so awesome. This is the second time I've been to the cheesecake factory and the food is to die for .. Thank you for such great service and awesome food.
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April 2024 by Hector Martinez
It’s only 3 because of my utensils being dirty. Great waiter though
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April 2024 by Roe Mano
This is by far the worse cheesecake location, the food is always burnt or cold. The Cheesecake Factory in Chandler is way better and worth the extra drive
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April 2024 by Gabe Gilb
The location dimly lit, the layout / design of location doesn't work together, color or fabric, silverware had food / fingerprints stuck on them, didn't have any serious (- I will come back-) flavor, cheesecake was a rich failure, to me you are over rated. Fine dinning absolutely Not!!!
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April 2024 by Shirley Staten
We had one of the best servers. He was attentive, personal and very professional.
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April 2024 by Alec Hill
My food was burnt and it was cold went for a birthday occasion and didn't receive any took an hour and 30 mins to get our food served to my table and was charged an extra refill that I never asked for I love cheesecake factory but most recent visit was terrible
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April 2024 by A Johnson
Our server was awesome! Even though we could tell it was busy for a Tuesday night we felt she was friendly and checking on us often enough. It took a while to get the check but overall we were in and out of there well within the timeframe we needed to be. We’re were also impressed by how she really managed to be so personal and friendly despite clearly being kept busy with another party that was especially large! The food was good, and there’s a reason they place the emphasis on cheesecake because it really is better than cheesecake I’ve had in New York from a place that was supposed to be the best. I do feel like the prices are a little too elevated for just a “kind of” elevated experience. They weren’t plated in a special way or anything, but they weren’t ugly either. Portions were generous though, so no complaints there.
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April 2024 by Sonya Gonzales-Ramirez
Our waitress Jennifer was the BEST! ❤️
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April 2024 by Donovan E
Great Services Very polite and fast. The food was average Cheesecake Factory. I had the jambalaya with rice . It's ok The Godiva Cheesecake was excellent. I like the service most of all. Total $75 without tip I recommend
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April 2024 by Jasmine Hardee
Food was good but way too over priced, it wasn’t worth the cost. The service was alright as the waitress didn’t come around often enough to get me my refill until later and I had to place my cup on the table next to me for her to notice.
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April 2024 by yordy gutierrez
I'm leaving the place angry because it had become one of my favorite places to share with my boyfriend, and now the service was terrible. When we arrived, a waiter served us. Within minutes a waitress arrived and because the waiter had gone there, everything was fine, everything It starts when we ordered the food and we ordered two Crispy pineapple chicken and shrimp that took a little more than 1 hour to bring us 1 dish of them. When we told them that there were two, they took even 20 minutes more and when they brought us the missing one it was not the same as the other and I had to return it. Just unfortunate timing. Happy Easter! ???
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March 2024 by Taryn Ritter
I mean… it’s the only chain worth going to. The menu will suite everyone and it’s always consistent and yeah the bread. That’s all. Enjoy :)
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March 2024 by Darlene Landgrave
I am a regular this time was the worst. Lady dropped all plastic plates that she used for cheesecake to go on the dirty floor and they put back the dirty plastic plates on top of the bar to be used. Never ever ordering a cake to go they adre nasty and filthy dirty. Manager replaced the plastic plates but failed to
