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January 2024 by Alejandro Altamirano
I went to chevron after i hit the ATM and as we all know it only dispenses 20’s unless you go inside. I was looking to get change by going inside. I had my little girl with me and she wanted a bag of chips so i grabbed it and paid for it with 1of the 20 dollar bills i got from the ATM. When i get to the cashier she hands me 2.35 in change. It caught me off guard. Im no math wiz but im sure that was the wrong amount. When i told her about the mistake she decided to argue with me but i get it at the end of the day she is responsible for the money in the drawer. She said she would check the video she leaves to the back waits 5 minutes comes back and now she wants to give me the correct change. I asked her if she confirmed it was a 20 and not a 5 dollar bill. To which she says “I couldn’t see the view the camera is not on the register” but ill take your word for it. I replied by offering to leave my number and they can take a picture of my ID in case the drawer was short they can call me. Or if the manager wanted to speak to me. She refused to take my information. I asked for the owners number and the managers number to which she said the manager didn't have a number. She printed out the receipt and said you can email your complaint here. I told her to keep the chips and give me my 20 she argued she could not however I was determined to get my 20 back she finally handed it to me. I have to say this was a humiliating experience. The point was not the money but the embarrassment she caused me in-front of my daughter all because she didn't pay attention to her job. Or maybe she does this on a regular basis to short the customers and keep the money at the end of her shift who knows but this was terrible customer service.
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September 2023 by Arnold Guzman
Well Everytime I go in the morning and it clearly states it is closed from 11 to 4 am. And they are still closed till 430 am. It's time to complain to corporate
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August 2023 by Real D.
black Honda came out perf thanks to Oscar definitely appreciate the service did a great job
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August 2023 by Gina B.
I came through here with my truck, asked for full service and they didn't clean the left side of our vehicle. we didn't even bring it to their attention because we are strapped for time but I wouldn't come back to this location.
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June 2023 by La Lori
The cashier Erica refused to take $7 in quarters $1.80 in dimes and $.20 in nickels($9.00) for gas even after I told her exactly what I had and accepted. There are no federal mandated signs posted, saying that they do not accept legal tender in coins. Very rude and unprofessional. Forget about US LEGAL TENDER, the BBB or the owner Sunny Dhanju.. they do whatever they want legally or not, owner or not. Who are they to say they don't take coins!
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May 2023 by Javier Juarez
DO NOT USE THE CAR WASH IT WILL CHIP YOUR PAINTI noticed chip damage to my vehicle after getting a paint job a week prior on my vehicle. The manager denied it was the car wash machine and tried to blame it on freeway debris. They refused to do anything about it. Don't use this car wash and don't believe what they tell you.
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April 2023 by Juan Quezada
I spend money at this location, gas, carwash, oil change, after tonight not any more. Cashier refuse to let me use the restrooms, he said restrooms are closed all night! Lazy employee don't want to clean the restrooms! We pay he's check!
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March 2023 by Damian Padilla
Good place to fill up. Always clean inside store and outside near pumps.
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March 2023 by christina d.
This place major upgrades on their equipments. I pay 30.00 a month and most of the time I don't get my triple foam worksThe vacuums aren't working correctly.I use to love this place when it first opened.But now it's just going down.Please fix this
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November 2022 by Monica Ngegba
Took my mother there tonight and she was followed by the manager and told her "DON'T BE OVER THERE TRYING TO STEAL" . Are you serious. When I asked her for her supervisor name and the store number she magically couldn't remember. Don't worry I REMEMBER. I does not pay to be rude and disrespectful.
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October 2022 by Tom Tom T.
I just went through this car wash, and they tried to charge me an oversize vehicle charge for my daughters Kia Soul. I asked the assistant manager that helped me, why? She then proceeded to explain it's because it's considered a wide vehicle, and that it has a square back. I then proceeded to show her what my daughters vehicle look like and she said I will take it off this time but not anymore. It's a Kia soul, it's not much bigger than a Volkswagen Bug but yet they're charging me an oversize vehicle charge because it has a square back or because it's too wide, what a joke! I then proceeded to say I will not be back and she said OK and did not care one bit that they will be losing a customer over something that should not be charged to begin with. I have spent a good amount of money here on my 4 cards but never again. I would recommend nobody go to this car wash and if you do check your receipt because it looks like they're charging just about every single vehicle and oversize vehicle charge whether it is or not based on the shape of your vehicle. The assistant manager is useless, she could care less about me or anybody else walking in here and for her to allow somebody to walk away and say they're not coming back with any answer of "ok, sounds good" is unacceptable!
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October 2022 by frank whitaker
Display open 24hrs. But not truly open 24 hours. Update your hours online. Highly inconvenient when you need to pay for gas with cash.
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September 2022 by Marshall W.
I'm so over this place. I've got a monthly plan but I haven't been able to use it since I got a personalized tag. The guy told me just to come through the full service line and they'd take care of me. Today, the female couldn't find my tag in the database and wanted to see my debit card. Y'all suck. I know you know this by now. How are you still in business?
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September 2022 by Ian Turner
I love this store, all of the customer service reps are fabulous I'm always treated with respect and they are always helpful and courteous. Now if only the cigarette scanner would take my id.... Love this place
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September 2022 by Jake H.
My car was not clean coming out so wanted to run it back through... they gave my so much sh..t about it. I was one of three cars on the lot. So they know I just went through. Won't go back to them . Cobblestone for me
