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February 2024 by P Dub
A soapy wash is hit or miss...
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February 2024 by Tena Hott
Great and efficient location!
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May 2023 by Daniel Cuthair
Probably the best clean freak I've been to seems secure and safe open restroom and rags you can borrow to wipe your car down unlike the other clean freaks in Phoenix
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March 2023 by Jessica Gessel
Horrible experience with this place. First off, their dryers are horrible. Half my car is still wet when I exit the wash. No big deal, but half the time there are towels and half the time there aren’t. Secondly, I went to cancel my membership (did so well over a week in advance). I wake up this morning, and log into my bank account to see that they have taken $35.00. I called the location three times before I get a Manager on the phone. Manager proceeds to tell me that I will not be getting my money back because according to what they have on their end, I canceled today. I proceeded to tell her that I received an email confirmation on the 1st from clean freak car wash stating my membership was canceled. She proceeds to argue with me that I did not cancel in time etc… Extremely frustrated with the customer service experience from this manager. I tried contacting several other locations and it lists their corporate office location is Shea Boulevard. Any location I tried calling the voicemail boxes were full and no one would pick up. I went ahead and contacted my banks, fraud department as I did cancel in time and received an email confirmation. These guys are shady, and I will never do business with them again. I will go back to Jackson's, as I’ve never had problems with unauthorized charges and their washes and dryers work great!
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March 2023 by Jeffrey Speakman
Spots are tight to dry, vacuums work well.If you have a big truck no top wash
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March 2023 by Elena Ruiz
This place is giving me such a hard time to cancel my membership. The first time it was quick and easy but this time around they don’t want to cancel my membership. They are asking now for my first 5 numbers of my card I was not asked about my card the first time and this time around they are asking. Can some one let me know if this is so or if maybe a scammer is reaching out to me? I would like to just cancel my membership because at this time I can not afford this. Please need help.Services: Vacuuming
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February 2023 by Anita Cabezas
Dryer doesn't blower/dry car. We had to dry out selfs. I can say it washed my rims better then any other place I've been too
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November 2022 by Manuel. Corral palacios
I love my local clean freak. They are always on top if their game. The attendees there are always helpful and welcome you with a great smile. Kudos to the staff at clean freak. 15th Ave and camelback
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November 2022 by Rian R.
I am not one to leave reviews. But yesterday the employee did not set up the car in front of me on the tracks correctly and then had my car too close. This caused my car to bump into the car in front of me. No employees checked in with either of us about our cars and when I called in to report it there was no apology or any accommodations. Luckily no damage was done to my car or the man in front of me or else this could have been a bigger situation. This is not the first time I have had troubles at a clean freak location and will not be going back.
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November 2022 by Rob M.
Car wash broke the mirror off my car and they refused to do anything about it. Not even an apology.was told they'd contact me within 48 hours to resolve the issue and was never reached out to. Will never do business with them again.
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September 2022 by Cecilia Escobedo
I'm so glad to take this opportunity to give Brandon, Manager recognition for his outstanding customer service at Clean Freak Car Wash. I was on my way to get a car loan, so I pulled into clean freak car wash to clean up my car and get it ready. When all of a sudden I'm ready to leave and I turn the key and my battery's dead. I was mortified and dreaded the thought of asking someone for help. So the manager comes over with a battery charger and jumps my car, and voila' it's started. Cash Time Auto Loan gave me the $800 I needed to help pay my granddaughter's rent. Thank you Brandon, your help was truly appreciated. ?
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August 2022 by Melissa Dundis
I like this car wash but they try to scam you with only telling you you’ll pay $5 for 30 days, then after you’ve paid, they give you your receipt telling you you signed up for a monthly service that’s going to charge you $20/month. They definitely train their employees to not disclose this info. Now I have to do the headache of canceling. So many corporate places trying to scam you these days. Now it’s at the car wash.??
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August 2022 by Sierra Flores
Got a fast pass today ,the worker was very helpful. I had a few questions and he was very knowledgeable about all the washes. ONLY 5$ TO START A MEMBERSHIP! So yeah knowing me I had to say yes and after 1 month It's only $20 per month that deal is amazing plus I can cancel anytime, thank you! Vacuums were the best! Only complaint was I wish they had free towels.
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August 2022 by Bob Nunez
Went earlier this week and got a membership. Very helpful employee outside helping all the customers was the one who assisted me.-The Vacuums Work Perfect.-Air Hose Was Very Strong!-Car Wash Was excellent !-Membership Starting Price Is Unbeatable(EVERYTHING WORKS SUPREME)Monsoon I'm Ready For You!?
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July 2022 by M Lowery
Pulled in today for a car wash to this location for the first time, first off the washes over priced compared to other competitors, the actually car wash mechanism is very aggressive and could easily mess up parts on certain vehicles, as you park and hope too have compressed air to properly dry the vehicle your awarded with no air. The employees didn’t seem to have a reason or care either. Safe your self the disappointment and go to a location with free towels, working compressor air, friendly folks and reasonably priced services that won’t potentially damage your vehicle.
