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March 2024 by Lance Holmes
It is a pretty decent car wash. I feel it is slipping a little. I miss the vending. The restroom wasn't open. The sink and brushes for pre-wash were broken. There was only one cart of rags, although it was nice to have added rags in the last year. However, when prices jump up, as a customer, I want the same or better service and facilities.
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February 2024 by Jiji
I go in there often I wash my car I have a fast pass,, Every time I'm there there is someone that pulls up that did not go through the car wash and vacuum their car no one ever says anything I just wonder why I have to pay a pass and those people don't????
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February 2024 by Rick Lenahan
Larry was awesome signed me up and was genuinely nice and helpful.
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February 2024 by Jim Karls
Got the $20 a month deal not bad
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February 2024 by Andy M
Like any other clean freak, it's great, but sometimes some of the air and vacuum don't work right
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February 2024 by Adam Rosen
Raised prices and took away two for one washes. Not worth the money with tons of other car washes around.
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January 2024 by Melyssa C.
I am currently here at 7:00 pm and as I was pulling in I noticed the young kids putting cones by the entrance to the car wash and I asked if they were closed they said they were going to be closing in 30 minutes after I go through the car wash I noticed they had already taken their towels inside and no longer available for paying customers. After 5 minutes of drying my car with the air hose they turned them off and now I am left with a wet car and smeared windows with water marks just because they decided to closed down 20 minutes before closing. Overall worst experience. Please hire people who don't mind staying open until the promised business hours. Thanks.
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January 2024 by Alex Schumacher
This place is garbage. Purchased a 3 month fast pass. Every single time I come here my fast pass doesn't work and I have to wait 20 mins for them to figure it out. Been here about 15 times now and it's an issue 15 times. I drive for work so I need my car clean every day. Today they turned me away. Complete and utter failure. Waste of money. Stay away!
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December 2023 by morgan costa
If I could give this a zero I would. I went through for just a quick wash and at the end the dryers where so strong it snapped my mirror up and after I pulled out and adjusted it back the whole mirror fell out. I could see the screw BEHIND the mirror had snapped. Probably from being forced up by the dryer. I let the employee working know and he just tried to put it back in and said it was fine, Which it is not. I filled out the little incident report and they said they would call me in a few days. Never did. Every time you call, the voicemail is full and no one ever answers. So I went over a week later and the same kid was there and he was like "ooh was just about to call you". And he said they reviewed the footage and because the mirror was still technically "in" when I left the car wash they would not be taking care of it. I asked to see the footage so I could show him exactly when and where it happened and he said would not show me the footage and in the nicest way called me a liar. I asked him to have his manager call me and he said he would. Never happened. I will never be going back and will let everyone I know to never go to this car wash. The most unprofessional service I have ever come across.
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November 2023 by tim marrs
Quick and friendly
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November 2023 by Harambee Vaughn
He place is always super quick and clean.
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November 2023 by Bryson Burley
I just went through this Clean Freak Car Wash. It didn’t wash the car good at all. Literally there’s stuff I can wipe off with my hands. The representative told me he is not gonna rewash me and then I can call the cops or do whatever I need to do. So unprofessional and disgusting. As I was driving away… that employee flipped me off
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November 2023 by Bobby G.
This place was great when it first opened and now has turned to garbage. I normally show up from 3-4 in the afternoon and for the past month there are zero towels to dry with and the place is a mess. I along with others were looking for towels too. I've had a membership for months but I'll be canceling now. One Asian kid is super nice the other kid is a punk, I asked nicely can I have a couple towels from the back and he said everything is washing and we're not bring anymore out. Don't come here!
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July 2023 by Marti Sauers
Went to the location at Power and McDowell in Mesa at appx 7 am. No one behind me. My first time there. I usually go to the wash just outside of Costco and LOVE IT and I was hopeful. After enduring a minutes-long high-pressure sales pitch, I paid $20 for the highest-level wash and entered the wash. The guy attending was obviously not excited to be at work. Then the sales-pitch guy joined him and they started chatting. No prep of my bug-filled windshield, the primary reason I was there. No dash wipe or air freshener. Oh, they were present, I just wasn't offered one. So I asked. I got a dash wipe but no air freshener. Lo and behold, my windshield looked no different than when I entered, and the black SUV I was having washed for a client had water spots all over it. HORRIBLE wash. I was in a rush, so I didn't have time to have it rewashed. I tried to call before writing this review, but Customer Service seems to be a fast busy signal. I tried calling the sales line, but that just pointed me to their website. Ok. Web site it is! And this one-star review. The vacuums work. That's the only good thing I can say about this car wash. I take care of my cars and my clients' cars. Good business lost folks. Congrats!
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July 2023 by Sam MA App Repair
Tried to sign up for monthly wash worth $20, dude at the gate sold me ceramic wash for $20 instead. Why would I pay $20 again for their mistake. I had 2 cars subscribed for monthly washes, canceled them both. If you can't take responsibility for your employees mistakes you do not deserve my business, guys.
