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November 2021 by April S.
I used a card issued by comerica bank at the atm here. The atm screen was very difficult to see and should be replaced soon. I withdrew my money from the account and I was charged .75 by the card (issued by comerica bank) plus I was charged $3.50 by comerica for using a card issued by them. I did end up getting refunded back the .75. I called the number on the back of the card and it was disconnected. I called comerica bank and they have no knowledge of my card and do not want anything to do with handling my issue even though it was a charge from them. The girl kept trying to send me to other numbers associated with the card and after the 4th time with no success she said she was so embarrassed and gave me the number for corporate. I called corporate the next day and spoke to a woman who also has no knowledge of the card that was issued to me I began to tell her my issue and she cut me off and said she can't help me and I would have to contact the number on the back of the card. I asked to be able to finish my story with the next part I was just about to get to that the number was disconnected and the rep was not able to find a good number for them. These cards was issued for child support payments and unemployment to take over for bank of America and this was my first experience right away. I have attached a photo of the paper that comes with the card showing that comerica was a designated ATM. I was never refunded the $3.50 atm fee and I definitely feel ripped off by this bank. I have not made anymore withdrawals since then so the money is just adding up right now. This happened 9/21/21 and today is 11/1/21. I am considering using my own bank to get the payments as I did not and would never choose them on my own. This bank is terrible!
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June 2021 by David Sands
The ATM is not accessible from the outside and the building is definitely locked. Not 24hrs. Get an extra star though because I needed to get my steps in. Otherwise this would have been my first ever 1 star! Such is life! Off to my home branch in Scottsdale. They're awesome :)
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April 2021 by Ellie Leiker J.
Worse bank ever...We deposited a 100,000...and they will not give it back...Please do not use this bank...the gals there are very very rude and lie all the time...
