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October 2023 by chachodrews1
Super quick, pricing wasn't bad either! Bringing my second vehicle back here for service; shoutout to Bernie for making the process smoothe!
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October 2023 by joseph denney
These guys are awesome, they went out of their way to get me in and out.
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June 2023 by Ar. Sujay More
Awesome work!I had gotten a flat tyre and Big Brand was able to get it patched and saved my day!Would recommend this guys to everyone!
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June 2023 by Jeffrey Williams
This was my old review when it was community tires... Past customers of community tires beware! They appear to have lost all community tires records and are not the same company as before!This place is amazing. The office is very spacious and clean. I brought my truck down because I needed a tire plugged and the spare replaced. I dropped in with out an appointment and sat in l the waiting room for about 20 minutes. They found a second tire with a nail in it and fixed both tires for FREE! This place has gotten a future customer for all of my auto repair needs.This is my review of Big Brand Tires:I went back yesterday to check on some tire punctures as I stated in the past I would have liked them to be my tire shop. But now I will cautious.I went in and dealt with Jason. He stated I never came here before so we created a new customer profile for me. I waited there for over an hour. Jason and his team determined my tires needed to be replaced. While we were chatting in the office, Jason has made it appear to be my tires were repaired while I get se extra funds to purchase a new set of tires. Jason only stated I needed two tires because comes to find out he was unwilling to repair those tires. When I was able to get those tires repaired at another tire shop.But Jason made it appear that the tires were repaired and put back on in their correct locations. What actually happened was Jason's team rotated the two left tires only. Jason's team also broke a nut on the front passenger wheel. When I brought it up to Jason he stated it was only cosmetic and not a big deal. The big deal is Jason and his team returned my vehicle in worst condition than when I handed it to them and were not transparent with what they did.Please get other estimates before fully committing to them.
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May 2023 by Donny M.
Efficient and quality service! I had a blow out, they got me right in and changed my duals in less than an hour!
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May 2023 by Bob Martin
John was great. Service was great while I waited. Good price for full set of tires. Beat out other tire dealers. In and out quickly.
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May 2023 by Luis Espinoza
Amazing service from start to finish. Guys are great and inform you throughout the process. They also have a great waiting area with complementary water and coffee and even a charging station for your devices.
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April 2023 by James Sharp (Kambarra)
I was looking for motor home tires for the first time. It was so frustrating as most places didn't return calls or respond to their website inquiries. I found big brand and the gal who answered was so kind, polite and helpful. I ended up saving $2k from the other quotes I received.
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April 2023 by Jim Sharp (sharplikeamarble)
I was looking for motor home tires for the first time. It was so frustrating as most places didn't return calls or respond to their website inquiries. I found big brand and the gal who answered was so kind, polite and helpful. I ended up saving $2k from the other quotes I received.
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March 2023 by Ralph D.
For anyone looking for tires or service look no further than these guy's.!! I have 2021 2500 4x4 I stopped in for a quote on four tires compared to the big brand stores I saved 200-500 dollars depending on the place I visited. Thanks for an amazing job and very efficient.!!
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March 2023 by A C.
I could not be more grateful for the team at Big Brand Tire & Service. I live in NC and my daughter is at school (with her car - a Mini) at Arizona State. She needed new tires and alignment but we did not know where she should go. The local Mini dealership was asking an exorbitant amount to do the work. Since quality tires are the same regardless of where you buy them, I started looking at other options on Yelp. Thank goodness I came across Big Brand. I left a message via Yelp for several places. Most got back to me but Art was a great communicator. I had lots of questions about different types of tires and pricing. He patiently answered all my questions and even found a coupon to lower the price of the tires. The service techs were equally nice. Service was quickly scheduled to meet her (student) availability and transportation was offered if she needed it. They did everything that was on our list and found an issue that was not within their scope of services. They went above and beyond to find her Extended Warranty and made a recommendation for a place to repair that - at no cost. That is real service and peace of mind for a parent who lives far away from their child. Thank you!
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February 2023 by Melissa Perez
I only buy tires from this place! My husband and I have been coming to this shop for years. Great service and and team, we appreciate you taking care of our vehicles.
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February 2023 by Wayne F.
My car needed an oil change the alignment corrected. The responses through Yelp were quick and helpful. I was able to book an appointment with them through our messaging on Yelp. I got in for my appointment and they took care of me really quick. Got out of there a over an hour which is awesome for the amount of work they needed to do. Thanks guys
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January 2023 by Jared Rios (Gym X Tonic)
Tire blown to shreds in the morning before work. I called around. Big brand said they could have me in and out in about 45 mins and they did it in under that. Tires priced just right. Jaime in the office was delightful.
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January 2023 by Hotwired999
Great when it was old Community Tire. Service now is awful. Had paid for lifetime alignments for all of my cars through Community Tire. Now that it's Big Brand Tire, they seem to have no record of any of those lifetime alignments that I paid for. Definitely won't be bringing any of my vehicles back here ever again.
