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September 2023 by Chris Winterholler
Switched out a tractor tire for me on Labor Day in about 10 minutes. Great Job Big Brand?
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September 2023 by Terrence Branley
Best service from start to finish. We are from another state, visiting our son and our tire was losing air. They fixed and repaired 2 leaks and didn’t charge me a cent. If I lived here I would buy my tires from these guys. Thanks!
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June 2023 by Cynthia Pascual
Great low prices just watch out for the hidden fees! Special ordered the tires I needed, received them SAME DAY!! Thank you.
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June 2023 by Meredith Levy
I take some responsibility for my bad experience because I mistakenly made the reservation at the wrong store. There is an excellent store 2 miles south of this store. I kept the appointment because it was my mistake. I had an 8 am appointment. It took two hours and they charged me for synthetic oil that I did not ask for. At 9:40 when I asked how much longer it was going to be I was told that the fluids (nothing specific) where a little bit low and the air filters were a little dirty, they “had to recommend” changing and would I like a quote for the work. When you “have to recommend” something, is it really a recommendation? This is the longest (why I made an appointment) and most expensive oil change with “recommendations” I have ever had. Beware and call the other store!
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June 2023 by Noah Hurley-Abelew
While I spent way more money than I wanted, I drove across the country with a sound mind on new shocks/struts etc. They showed me everything, looked at a lingering issue multiple times to make sure it was in their line of repair and fantastic customer service / attitude!
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June 2023 by Tyler D (BioHzrd)
Great place to have your vehicle serviced!!! Paul takes great pride in taking care of his customers, I highly recommend!!!
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May 2023 by Susan Seelye Smith
I had gone to Community Tire and Auto for over 20 years and have made an incredibly smooth transition to Big Brand Tire at that same location. It's well managed and they take their customer service seriously. I'm very pleased, particularly since they are in my neighborhood. Thank you BBT!
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April 2023 by Arianna B.
I saw the free oil change advertisement on Instagram and decided to schedule. Never heard of this place before but I am really impressed! The oil change took longer than I expected but there was a nice waiting room with Netflix, water, and wifi! The woman at the front desk was super helpful and entertained all my questions (bc I'm not a car person at all lol). She gave me a quote for other things I need to get done and told me about the credit card if I need it in the future. I'm really skeptical of car places but I think I found one to depend on! Only negative is that they didn't give me a sticker for the oil change!! But not bad, I'll figure it out :)
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March 2023 by Arnold W.
Oil change prompted me to come in. I depend on my car not only around town, but on long drives to New Mexico and California, so when they offered an inexpensive systems check, I took advantage of that. They showed me the air filters for carb and cabin air, both of which were filthy, and showed me the low level of the AC fluid (Arizona and New Mexico are hot places: I need that.) I had my dog with me, and they told me where the neighborhood park was. I like these guys. They're polite and competent. You probably will, too.
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March 2023 by Jason Aldridge
Great price! Friendly staff. Called me when tires arrived a day early and had them installed in a very timely manner that day. Went over all of my options for maintenance and protection. Sitting area was clean and comparable. Overall, very accommodating. Thanks!
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February 2023 by Stacey Willis
He was very nice person he even show me my damage rear shock look like on this phone and gave me some quote on some new tires to think about I didn't even ask for it This was the first customer service I had that's step up this game
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February 2023 by Shayla Sanchez
I came here for an oil change and they got it done within the hour! They were super quick and super friendly!
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December 2022 by Jinikon
I have to give a five star review to the guys over here at big brand tire. I tried to fix up a car and was having some trouble so I asked them to take care of it. It was so difficult they were mot able to fix it either. But Paul was really nice and wiped off all the labor cost on the vehicle. The service was very impressive and I must give a big thumbs up to the manager for being such a wonderful man. I’ll definitely try them out another time if I have the chance.
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December 2022 by Ilona Laky
I highly recommend these guys. I brought my car here on the recommendation of a long time customer after a previous mechanic failed to fix the issue.Not only did they fix the issue but after something broke while they were working on my car they went out of their way to make it right. That's not something you find often.
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December 2022 by Dean Ciuppa
They are always thorough without being pushy and suggesting things I don't need. Always quality work. I'm a happy repeat customer
