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February 2024 by Elizabeth Davis
I absolutely LOVE Cortland Desert Ridge!!! They are the epitome of apartment living. Each staff treats the residents like family, especially Candice!!!! Candice is truly the best!!! I love walking into the office or seeing her around the community. She is always so helpful and caring. The community is beautiful and they take pride in making sure it is always clean.
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February 2024 by Thomas Johnson
As a retired couple, the Apt living is perfect for a no aggravation experience. Friendly and capable staff. Impressive landscaping. Great location.
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February 2024 by Brytan Simons
Darren just came to fix an issue that we had with our stove. Not only did he get here within an hour of placing a maintenance request, he found the problem, went to the store to get a new part, and fixed it all within an hour as well. Thank you again to Darren and the team at Cortland. You guys are amazing!
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November 2023 by Ian Bailey
Very friendly and safe community with the help of a great maintenance and leasing team. This place has felt like home since the day I moved in almost a year ago! Thank you Cortland for making our living experience easy and quite!
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November 2023 by Kristine Johnson
Cortland Desert Ridge is our newest place to call home. Candice has been so helpful with getting us settled into our apartment and answering any questions we have. The complex is full of friendly people and amazing amenities. We are excited we found such a great place to call home.
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November 2023 by Kristina Iott
The apartments are great and renovated and the property is well maintained! However as other people have mentioned the parking is terrible. I would not recommend living here if you have a roommate that also drives.
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November 2023 by Carlos Garnica
Hello, I just want to thank Maricela for sending Maintenance over to fix my AC right away love the new team in the office all the girls are very nice and polite thank you again for your service.
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October 2023 by Morgan Kincaid
I’ve been living here for about a year and alf and love almost everything about it! The pools are amazing and the staff is extremely considerate and helpful when you need them. The complex is always clean and well kept, and the interior of the apartments is all up to date! One thing that is really frustrating is the parking situation. You are only assigned one spot no matter how many people you have living in your apartment. If you arrive home any later than 4pm most days you will never find an additional open parking spot, and on the weekends you might as well not even touch your car. What makes it even more frustrating is they continue to tell us there is a solution coming but it’s been months with no solution.
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October 2023 by Joseph Shaw
Way to over priced for what you get! Parking is horrible. Amenities are sub par at best only positive is the location.
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October 2023 by Pamela Godsil
Beautiful community with the perfect location. Easy access to the 101 and 51 Freeways. Tons of shopping and dinning at Desert Ridge. The entire team there is great to work with too. Highly recommend checking this place out.
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October 2023 by Mason Anglum
It smells like weed in our apartment EVERY weekendMy girlfriend and I have been trying for almost 7 months to have the office take care of the constant weed smell we are experiencing. Hasn’t been solved and I don’t think it ever will be. They just send out mass emails to the complex and act like it solves anything. I’m tired of their disregard for their residents and I want someone spoken to, this is a lease violation and it has never been taken seriously. Not serious enough to solve it anywayI forgot to mention, when you call THEIR security company about the smell, they tell you to call the police… the police say to call their security…AND they only operate at “quite hours” aka they never work during the day!
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September 2023 by Brytan S.
My roomate and I just moved into Cortland a few days ago but since our first interaction with the complex we have been more than satisfied. We scheduled a tour of the complex in July and Candace has been a delight since the start. She followed up to ensure we would be coming to visit (very rare for apartments in phoenix) and continued to communicate with us about questions and concerns. Candace even offered to help us with the problems we were having with the apartment we were living in. The apartment complex that we lived at prior to cortland was absolutely terrible from day one so it's extremely reassuring to have such an amazing experience since day one. The only issue that I am concerned with is parking. Each apartment comes with one spot but there are little to no other spots available for visitors or even if you just have two cars. Besides parking, Cortland Desert Ridge has been amazing and my friend and I are more than happy to be living here.
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June 2023 by Sophie K.
Traumatizing experience. I would never recommend anyone living here. Staff gave key to my home to air conditioning company (didn't work for Cortland) with no call to let me know someone would be coming in, man walked in on me naked. Staff didn't offer any solution to this TRAUMATIC experience. Roommates car had a hit and run, my car got plates stolen, packages stolen, again, staff says there's nothing they can do. Walls are so thin I can hear my upstairs neighbors full conversations when trying to sleep. Have had probably 20 work orders and "apartment" checks, they walk in without consent or you being there. Horrible experience all together.Maintenance are cool people. Front office people... not so much.As you can see from their response below, they undermine your horrible experiences. Thank you so much Cortland.
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May 2023 by Coach Gino Spartan Building Better Humans
The best decision i have made in trying to find a true “Living Experience”The TeamThe team are simply awesome in every way. The ladies are simply amazing always taking time out to listen and help or simply chat - Paige, Candice and Faith are a breathe of fresh air to the world of Apartment living, they each take their experience and bring kindness, smiles and solutions to the table when speaking to everyone in a manner i have not seen in over 10 years of living in different apartments. Candice has made every step of my journey here amazing and i wanted to personally do a shout out to how amazing you are - thank you xxMaintenance TeamI cannot speak highly enough for how 3 amazing people can do the jobs they do around Cortland and always with a smile, joke, banter and fun. No job to small and every effort made to help - Darren is so kind and approachable he makes living here so easy, a true credit to the company and his team, Luis and Karina always make extra effort to ensure your looked after, as in genuine care and attention not just a job and makes them feel more like “friends” than business.When you add all of the team together you feel like you have an extended family that cares about you, the complex and the lifestyle you want, and boy do you get that…CommunityYou feel safe walking around at night - especially when i run around the complex to train. This is so important to me due to bad experiences in my last complexYou can see everyone at Cortland take pride in how they feel the complex should look and constantly work hard to reach standards far higher than some self proclaimed 5 star complexes.The GymThe Gym is up to a great standard with everything to accommodate those that want to do light training to full on intensity training with treadmills, bikes, weight machines, free weights and even 2 racks, weight balls, KB and even a punch bag and battle rope. It truly covers every persons need when looking to train no matter what level they are at.PoolsWhen you look at both pools you simply see class and style, the furniture is stylish with elegant tile flooring and one pool (heated in winter) has a stunning large fire pit while the other has a stand alone hot tub. Each with grills that are looked after and TV’s so you can simply relax and enjoy - key here is relaxation and fun, I still enjoy the pool area even in November.The interiorStylish and elegant, like walking into a 5 star hotel with chill out zones, pool table, tea and coffee machine and chilled sparkling water in the fridge, a truly elegant way to simply relax indoors.UpgradesMany can claim to offer a full upgrade, but when i was told my home had everything replaced and this was a full on project to upgrade and enhance the living experience, they truly achieved it from the flooring to the counter tops. Brand new cupboards to simple elegant baths with grey tiling as an accent wall to the bathroom. And for me a fireplace which is pure heaven.The first moment i walked in I could tell it was new, fresh and stylish like a new car feeling.Well, all i have left to say is THANK YOU for making me feel “at home” from the day I moved inI am truly living the “Cortland Experience”LOVE LOVE LOVE the 5 star livingUPDATE 21 APRILI personally want to thank the team for the amazing changes around the complex - the resurfacing of the driveways and parking area - every spot now is covered for residents and visitors and changing the numbers so that our cars are even closer to our homes - this was one massive project and done with such ease and takes us to a new level of 5 star living - again THANK YOU
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April 2023 by Morgan Pangburn
I have lived here for almost a year now and facilities are great, but If you plan on living in an apartment with two cars OR if you want to have guests over this is not the place for you. There are barely any spots besides the one covered one you are assigned ( you cannot purchase another) which makes it impossible to park a second car or have guests over. I tried parking on a Wednesday night at 9 pm and there were no spots available. I had to park across the street in hopes that my car doesn’t get towed. 5 other cars were circling looking for spots and eventually did the same thing. This makes leaving the apartment stressful, where you’re constantly worried about getting a spot. If you only plan on having one car with no roommates and never have no guests over, then maybe this system works for you. Truly unfortunate planning and hopefully it will be resolved.
