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January 2024 by Pvlomv A.
Just tried to go buy some shampoo, 3:48pm and they're already closed for the day it's Wednesday... At least change the hours online if you're not going to be open.
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November 2023 by Antonio De Corona
10/26/23 12:30Hispanic woman very bad serviceI didn't buy nothing
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March 2023 by Carmen Borquez
cosmoprof, my favorite store except this one, the manager said she couldn't find my account, this happened March 10, 2023 I have my phone number there she said we don't use it anymore you have to download the app, that's weird I said I just bought in Tucson yesterday, I gave her my email, she said it doesn't appear ,,I think you don't want to sell me, you have a bad attitude to me, she said I'm the manager, that doesn't give you permission to change the rules , I answered, I was going with my granddaughter, she only speaks sign language, and she was scared. shedidn't understand why the manager was annoyed .I spoke to the store in Tucson, to say what happens that I no longer appear, they called the manager of Cosmo she said her email is unknown, it's not fair because I'm Hispanic, she discriminated against me, she spoke Spanish very well, she was too rude
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November 2022 by Nancy Hernandez
Staff is always nice and courteous
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May 2022 by Elisha Lenae
Customer service was extremely snobby towards me, I’m wearing shorts and a crop top and am mixed with black and mexican, had my babies with me. Asked me a question just to turn away before I completed responding and then upon purchasing they couldn’t locate my account and instead of being helpful they accuse me of lying about having an account. Whole demeanor changed when my Hispanic mother spoke up however. I left because I don’t spend money where I’m treated poorly. The passive aggressive attitude was very bothersome.
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February 2022 by Lisa Amaya
Big store nice cashier's good product
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March 2021 by Leona Love
The best beauty shop in the city! They offer not just hair cut, rebonding or coloring but also foot spa, massage, and facial treatments. They also sell beauty products such as lipstick, lip tints, and many more. It was a one-stop beauty shop in the city! Thank you for this heaven-like place for us girls!
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March 2021 by Melissa P.
Extremely bad service. I wish I didn't have to give any stars. Wasn't allowed to shop there because my cosmoprof account is under my husbands and I salon. I have used our account for 5 years with no problem. I should've known there would be problems because as I walked into the store the lady never greeted my daughter and I. Did not even acknowledge us. I walked up to the counter and said Hi and she still did not say one word. She was working on Tuesday March 2nd at 11am. She gave trash service and her job should be given to someone else who isn't miserable. Regardless if I was able to shop there or not that doesn't give her an excuse to treat people that way. Cosmoprof please be smarter about the people you hire.
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January 2021 by Gods Mercy
My ex scott pennell will not stop using my license.i have flagged for id and he still gets in over at sun city.those girls sell one more time to him without asking for ME and my id ill take this to the b.o.c and its my license.im protecting myself.you should do the same.SUN CITY...not thomas.your great.
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November 2020 by Dominique Rose Alvarez
Needed a certain color and apparently the location in Mesa and Tempe did not have it. I live in Mesa and drove to this location to get my color. Thank you!!!
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November 2020 by Judy Halloran
They were nice and had pretty good supplies.
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September 2020 by Erica T.
Low stock in colors, trash service, rude employees. Ladies on their phones, nowhere to be found, inattentive, and bad attitudes.
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August 2020 by Mirna M.
I'm so in love withthis place the girls there are so helpful especially during a time like this I wanna take the time to thank the manager and there employees there
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June 2020 by Dee Flores
Went there & the girl working there came approaching me & my 5 & 8 year old grandchildren (we had mask on) but she came approaching as we open door saying We dont sell to Public.. I said oh oh well im Licensed as i held it up . Then she said well the kids cant be in here.. So i had to make them stand outside by front door as i was going to be quick. But she stood at end cap staring at me as if i was going to take something & i thought i dont think i want to buy from here she is Rude. So i left & went yo SALLYS unfortunatly. For BETTER CUSTOMER SERVICE & MY GRANDCHILDREN WERE ALOUD IN STORE. SOO DISSAPOINTED WITH THE CUSTOMER SERVICE THERE AND ASSUMING RIGHT OFF THE BAT.
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March 2020 by Jenny Bennett
Walked in looked around at the wide selection of products, we recommend staff member because she helped us out, was not pushy and very knowledgeable of their products. Thank you!
