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August 2020 by Danielle S.
They're trying to follow protocol during the pandemic and for the most part, succeeding. Not perfect, but they're more strict than other stores, especially doing better than most grocery stores in the area. You can also order from Costco on InstaCart which is a huge help if you don't want to go here during the pandemic.
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July 2020 by Katherine Layden
I buy all my gas and energy drinks at this Costco, among other things. I've saved hundreds of dollars throughout the year this way. I also save money on prescription medications here. Be careful, not everything on sale is a deal and you definitely have to be careful not to too much of something, lest it go to waste. The area to the south of the building is a park and there are some seedy people milling about at times. Other than that, the environment surrounding the store is what you would expect at the intersection of 19th ave and Bethany Home.
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July 2020 by Andrew Salchenberg
Best priced Tide pods I've been able to find! 168 for 30$ that's .17 cents a pod. Pure greatness
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July 2020 by Christian Mok
Great location, great customer service, has everything I need.. the reason I give 3 stars is that, they are closing down soon.. i have no clue as to why.. because to me, it looks like business is doing very well..
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July 2020 by Shane Jordan
I cant see how this is a successful business model . Lead the sheep to water and they will drink I guess
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July 2020 by Rose Noriega
Clean, well staffed. I loved that this store has our safety in mind by enforcing wearing masks and social distancing.
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July 2020 by Amie Michels
Customer service is great. Every employee I've interacted with is top-notch Not as many items as some of the other locations. Seems like they are always out of clean carts when I try to shop, most of them are in the parking lot waiting to be sanitized.
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July 2020 by David Battistelli
I would marry Costco if I could. Not surprised Arizona is having the Covid problems they are. It was the wild west in here. Very few social distancing. Most wearing masks as chin straps.
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June 2020 by Jessica renee
Been shopping here for awhile now and it's awesome if you have a family this place is great and the staff is friendly.
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June 2020 by Ricardo C.
I attempted to buy online the Lenovo Flex 15.6" 2-in-1 Touchscreen Laptop - 10th Gen Intel Core i7-1065G7 - GeForce MX330 - 4K UHD - Windows 10 Professional. The 2 times I tried to but the laptop my order was cancelled by Costco.com by email. Frustrated, I call the number offered online, which made me wait 2 hours for a call back. I was then almost 1 hour over the phone, and I ended the call without a satisfactory solution to the issue. See below.1. I changed the card and billing address during the checkout process.2. After speaking with your agent over the phone and reviewing the order, it looks like Costco.com ignored completely the change I made in the billing address, and inserted the old billing address in the order (without my knowledge or awareness).3. The website did the same thing twice! That is why I decided to call to find out what the issue was.4. At this point I had placed the order twice, and the order was cancelled by Costco.com twice.5. Once the issue was discovered, I proceeded to place the order, with the big surprise that the system no longer gave me the $200 discount because "I already placed the order twice and the limit it is 2 per customer," however, the 2 times the order was CANCELLED, which means, I still haven't ordered the laptop!6. The agent over the phone spent a long time trying to figure out, and came back to me suggesting to buy the computer at full price, and call again when I get the computer, that Costco.com will give me the $200 back. REALLY? What type of system of online ordering does Costco have that doesn't detect cancelled orders? What type of service is this?7. The mistake in Costco's system is making me work twice for an offer Costco made in print and online that supposed to be automatic! This is completely unacceptable. Why do I have to be over the phone again for over an hour to get the $200 "instant" discount? It is Costco.com the problem, not me! What guarantees me that I will get my money back? I don't see anything in writing on this regard.Thanks to the MEDIOCRE online ordering system of Costco.com, I was not able to get the computer I was looking forward to buying. I was not able to enjoy the offer made in print and online. This translates into FALSE advertising to me. And in a subpar online experience for a company like Costco.
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June 2020 by Mario Alexander Gonzalez
Great experience as always! Well stocked.
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June 2020 by Kenneth Partlow
Would give Costco five stars except the forced mask wearing really bummed me out
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June 2020 by Joey J.
Pretty crowded at this location. Signed me up quickly for a membership. Store is organized. Easy to find stuff.
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June 2020 by Everett Goodman
I wish I could give it a negative stars, I am completely done with Costco. I don't mind wearing a mask.. but now all of the lines are a mile long because they removed every other register which I'm sure they will say was done for my safety but it seems counterproductive because that extra time I spend waiting inline is unhealthy because now I'm standing in a crowded environment longer than I would have had they not removed those other registers.
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June 2020 by Francine Martin
I love the Costco is requiring masks for everyone, implementing social distancing, and opening at 9:00 for seniors.
