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January 2024 by Ashley C.
Supervisor Steve B harassed me into getting my picture done on my ID today despite the fact that the corporate policy does not call for this. Needless to say I called corporate and will no longer be shopping at this Costco despite it being the closest to my home. PV has my business now.
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December 2023 by Alesther A.
Went here for the first time with my kids. Not worth the hype. The membership lady was really nice tho and gave my kids cards to play. All the other customers seemed rather unhappy to be there and it gave a "look out for yourself" vibe. Later on an employee lost control of her sample cart and a huge cooking appliance smashed right by my 2 year old on the ground while she was walking. Shards of glass everywhere.... The employee didn't even checked to see if my baby was ok. Felt like this is only a "if you have to go here be prepared for battle" kind of place. I like deal but at what cost for that level of stress while shopping?!
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November 2023 by Antonio M.
For the second time this store sold me bad produce which leads me to believe there is an underlying problem with their means of supply. First it was Brussel sprouts that were so rancid that it literally made me want to gag when I opened the bag. I returned them for a refund. More recently, I purchased chicken thighs (non-organic) which were actually on sale, even though the expiration date was still about a week away. I came to realize over time that the entire 6 pack was tainted with at least 2 pieces of bad chicken per pouch. The color is almost like a gray color and the texture of the meat is super weird, almost like it was left out and dried out. I hate to think this but the fact that this chicken was on sale leads me to believe that they are knowingly sold rancid chicken which is sickening. I bought the chicken on Sunday November 5th and the sell by date on the package is November 18th. I don't know if this is a localized issue or what but it's unacceptable. At least the employees of the store are kind and always a joy to deal with, hence the 2 stars and not 1.
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October 2023 by Susie I.
Thank you to Memo for going out of his way to help my sister & I pump air in our tire. He was very kind & made our experience so quick & easy!
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October 2023 by Sharon B.
I am checking out using their phone app for my card. The cashier said I had to show him my app and card photo to checkout to make sure I am the same person. This is ridiculous it is your phone app! Have him stocking shelves instead!
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October 2023 by Ramon D.
Was shopping with my family and during self checkout the associate was rude. We were performing a single transaction and the associate came up to us and said that only the member can pay for the transaction. That was the plan. We told her that we understood and that this was the plan all along. She then gives us a remark that we cannot have multiple transactions. And stares at us. We told her again that we were only doing a single transaction and that the member was paying. She then proceeded to stand by us the entire time and watch our transaction. Making the process stressful. Anytime someone would get close to the kiosk she would move to get a clear view of what we were doing. And when another customer needed assistance she would yell to another associate to assist them while right next to us. Thats not customer service and it needs to be improved.
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September 2023 by N H.
Came here to shop for some items store 461 Mark Manager was told everyone was on break just needed water 6 cases no one in the store available to bring up front never had a problem before last guy went to go stock coke I know it's been long day but when a woman ask for help with something that's heavy the least you can do is provide some type of customer service
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September 2023 by Cande M.
Do not go to this Costco is you are lactose intolerance, vegan or if you like eating plant based. They DON'T HAVE: plant based (pb) cheese, pb yogurt, pb cream cheese. Even the beans I got were baked with bacon Won't go there to get my groceries again.
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June 2023 by Tanisha H.
Came for gas only. I use the gas buddy app so it also helps me locate the best price gas but I am always thrilled when it's actually lower than on Gas Buddy & that was definitely the case today. Legit, a whole $0.10 cheaper. This gas station has one of my favorite features which is the electronic red/green pumps that light up when a pump is available or occupied. Super helpful & you don't have to strain your neck to try to see what is going on. For me, this was not a convenient location but it worked out well for the time & the price was definitely right!
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December 2022 by Jacob D.
Stopped in for some deodorant and dental floss. Store wasn't as crowded being it was a Monday and technically a holiday for most people since Xmas fell on a Sunday. Store was fully stocked and very clean. Went through the self check out so didn't have to deal with any employees but it appeared to be a very friendly and efficient atmosphere.
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December 2022 by Nancy S.
The store is always clean and always busy. Other than the typical rude behavior by customers around the sample stations, it's a good shopping experience. This is a smaller store,but has plenty to offer. There is currently construction to move the gas station to the west side of the parking area, which is a good move.
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November 2022 by Kristen B.
Door greeter was super sweet and welcoming and the Pharmacist also was great and didn't treat me differently because I didn't have a Costco card nor treated me like I'm some kind of criminal when I picked up my adderall which is how I was treated like in the past at the local Walgreens Pharmacy I use to pick up from. Thank you!
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October 2022 by KeShari N.
I always go to this Costco for gas and other necessities! It was today that I realized that THIS Costco has the best staff ever!! I locked myself out of my car while pumping gas and the lot attendant, Jordan, was SO kind and helpful. Jordan let me use his phone while waiting for a locksmith to arrive. All of the staff was kind and very helpful!!!! 5 stars for this location - kindness goes a long way!!! Special thank you to Jordan!
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October 2022 by Bailey N.
I'm basically 10 months pregnant , came to get a cart full of groceries that I need for after I have my baby with my husbands Costco card, and the lady really looks at me and tells me "he needs to be here to shop" seriously???? The least she could have done is let me call him to have him add me to his account. We're married, do they want TWO memberships per household????? Are they not rich enough? This was completely obnoxious. You let me come into the store and shop for everything I need then you tell me I can't purchase? I can't believe she really wouldn't take my money. She could have even said just make sure he's here next time. Whoever she is... I hope she gets explosive diarrhea. You guys are weird.
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October 2022 by Sara B.
They had the worst customer service! I came in with my five month old baby and had a cart full of groceries and baby supplies. The lady at the register ask if my husband on the card was with me and I replied no he couldn't come because he can't currently walk. I mentioned I could prove to her I was his wife...She then ask me to call him so that he could add me to his account and after doing so...take my baby out of the shopping cart and walk to guest services to get a printed card. Needless to say I walked out of there and headed to Sprouts.
