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August 2023 by Ron Jensen
Recently took my Silverado in for a second opinion after being quoted over $3000 to fix my AC system by Sun Devil Auto in Scottsdale. Erik and the service team were exceptionally helpful in determining the issue (which was not identified correctly by SDA), and they were able to fix it for a fraction of the price. Thank you for turning around a frustrating situation for me and I look forward to using Courtesy for all my services needs from here on out.Service: A/C installation & repair
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August 2023 by Johnny Noe
The service department is incredible; professional, friendly and knowledgeable. Brian did an amazing job and actually was able to complete the service in a very timely manner. Thank you very much
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July 2023 by Sataya Warren
Such an easy process. I literally called the day before and requested a ride service to my job while my car was being serviced and they got it no problem! I found that very helpful than having to go after work or on the weekend. Noah took very good care of me and saw me promptly and even sent a text message to see if I needed anything in the meantime. This is also the dealership I bought my car from back in August and I experienced great service from the sales team as well.Services: Tire rotations
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June 2023 by Azalea Carrillo
Next time you’re in this location ask for Brian, he is the best!!! I called to make a last minute appointment for an oil change, but unfortunately they were booked for the day, didn’t lose my hopes and show up anyways (hoping there was an opening since I’m traveling today) Brian was wonderful, he took my car in, send me home and In less than an hour my car was ready ✨Thank you so much Brian, you are the definition of good customer service experience!
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May 2023 by Fabian R
I purchased 2 cars from Courtesy Chevrolet, a Chevy and a Ford. The Ford had an issue slightly outside of the 90 days warranty period, the General Manager Jay S. and Service Director Mark T. helped me out so much by pretty much charging me parts only for the repairs.I am super happy with both purchases, and I will be returning in two years to trade these in and grab 2 more.Also of note, my Chevrolet came with 2x free oil changes at the dealership. They were very quick with changing the oil, full synthetic, even had me do a night pickup wherein the receptionist had my keys waiting around 8p.I highly recommend Mark and his team at Courtesy Chevrolet Service.
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April 2023 by Tom Thornton
Called to have my transmission programmed. The accommodated me quickly, reasonably and we a pleasure to work with.Service: General repairs & maintenance
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April 2023 by Gregory Ellis
Too expensive for different color finger nail, if you know what I mean
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February 2023 by Israel Combs
My vehicle just died! Wife and I were in Phoenix on a short vacation and heading to dinner when suddenly at a light it just died. I had a mobile service come to the house and check it out. The tech said it was the vehicles computer and that I'd have to have the work done at a certified GM shop. We had it towed to Courtesy Chevrolet. My service tech was a young guy named Roosevelt, best tech EVER!!!Anyway, they found a relay that went bad and charged my $20.00 plus the analysis. I couldn't have been happier with the service and the honest answer!
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December 2022 by Calla Von Hoene
Noah Montez takes care of my cars and always gets them done in the promised time frame, I have no complaints, he’s the bees kneesServices: Auto brake repair
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September 2022 by Cody Jennings
Honestly one of the better dealership experiences I have had. I asked about a problem and they looked at it and gave me an estimate while getting my oil changed. Best part is they didn’t charge me for it. Normally I find dealers wanting to charge for every little thing. I will definitely be using them in the future and recommend them to others.
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July 2022 by S K Stanley
Needed to get my vehicle in for service. When we told them I couldn’t do without my vehicle for two to three days for “diagnosis”, the Service Advisor hung up on me. What kind of business does that?!Service: Auto maintenance
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June 2022 by Lindsay Rincon
Omg I bought my dream car and Noah was there every step of the way making sure it happened. Thank you to the staff at Courtesy Chevrolet!!❤️
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June 2022 by Pepe Dawgg
Making an appointment for an oil change was super easy and sowas the actual service.
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March 2022 by chris leto
Tim and other guy with blonde hair that help me today are awesome I'm a Towing operator you will not make any money helping me no commission you just have to be an awesome employee which they are
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December 2021 by Garrett T
Would give 5 stars BUT…. I took my car in for a weird electrical issue. I first had Jamie P. as my advisor and he essentially gave up and wanted to give the car back, when I said no he gave it to another advisor named Jasen K. Now he was GREAT. He actually solved the issue but hasn’t followed up with me on a defective tachometer. Thank you so much Jasen!!Service: Electrical
