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September 2023 by Family Castillo E.
We went in for a new phone. Despite that, I needed the most affordable one because I didn't have money for an expensive one. This staff named Librada decided to overcharge me with all these things I didn't ask for. All I needed was a phone, and she added a phone case, a charger box, which I didn't ask for, and she lied, saying it was included in the phones price. After checking out, I checked the receipt and had $200 more than what I expected. I think she took advantage of charging me for her to get commission and saw that since I used their leasing program, I wouldn't have noticed. I demanded to get the charges removed, and I wanted my money back for items. I specifically let her know I didn't want and demanded the price of the phone that was listed on the price tag, not what she charged me for what she wanted to for her convinced of earning commission and taking advantage of people like us with low income?
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August 2023 by Irma Rivera
Amazing customer service here. Jesus was very helpful!
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August 2023 by Miss Bonelli
Thanks for your help yesterday
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December 2022 by Jessica BURKETT
?♀️
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September 2022 by Romeo Deguzman Jr
Bothered, they did not know how to do a factory reset on the Motorola smartphone. I don't think they know how to do a factory reset because they have too many different cell phones that they sell. That's the only thing I'll say about that.
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April 2022 by ADs
They have the worst customer service!!
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January 2022 by Chucky Medrano
Thank you so much Suzy for your help!!!
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September 2020 by MsSela Sandles
Omg is was the best experience I had since I have been a cricket customer for 10 years. The store clerk I forgot her name I just know she wore glasses and is Hispanicand pretty nails . I had a crazy situation for my friend he was on family plan and they was being petty put and insurance claim on his phone and I was in the area I called her she had me come in fixed the phone switched carriers. He was with at&t and we got him switched and added to my service it was fast and easy process the best customer service , friendly she said she was there for 10 years amazing she know what she doing at this location
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March 2020 by Kesha Murry
Good customer service
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February 2020 by Roy P
The manager Bianca at this location was phenomenal!! she was very resourceful and healthful! she even look for ways to find the best deal for us!? I recommend this store to everyone! five stars⭐⭐⭐⭐⭐ you going B!!!!!???
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February 2020 by LENIN HERRERA
I went to the store To ask about the cost on the phones and plan to get one and the Denise s. Help me and explain every detail in the plans and also helped me With their services they offer...i end up getting phone service with them... thank you so much for her help and time.. if any one wanna get service with them ask for Denise... ?
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February 2020 by Karina Angulo
Very satisfied! Denise had very great customer service, made my experience an absolutely positive one !
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February 2020 by Belia Hernandez
Came in to upgrade my phone and was helped by cynthia she was very friendly and went above and beyond in transfering my stuff even helped me learn to use my new phone! Great service
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February 2020 by Jorge Millan
My experience with Bianca was grrat, very helfull I am satisfied
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February 2020 by Anahi Nunez
Denise was very helpful & she was amazing loved her service!
