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December 2023 by Wilnelia Lopez
The staff are friendly and helpful. Jessica was amazing and answered all of our questions! Hands down best customer service at a phx store!
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November 2023 by Robert Hovel
Came in bad but left happy thank you for the patience!
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September 2022 by Diana Russell
Best service I've ever had at any cricket store
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September 2022 by Alan Molina
A couple days ago I walked in this specific store. I was afraid of the customer service because in other stores they were kinda rude; but this guy "Leo" was really nice, treated me really well and helped me to find everything I was looking for. 100% recommended, whoever hired him did a great job.Plus, the store looked clean and organized.
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August 2022 by Gregory Noland
Really clean and super cool staff makes this cricket our cricket..see you soon...
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August 2022 by Jesus Juarez
Aida López its the best at costumer service, she was very helpfull.
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June 2022 by Nargis Zia
aida did a great job !!!! Great service, thank you.
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August 2021 by Alexis Lopez
First time with cricket came to get my phone activated. I gotta say Jessica really helped us out, with such great hospitality . Thank you so much. Definitely coming back to see her?? It’s a must!
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April 2021 by heather wright
I called 611 to get some documents sent to me and they were very short with me and said that there was nothing they can do to help over the phone. I tried to explain to them with my health issues I cannot go out due to covid and I would give them any kind of information they needed to provide proof that it is my account I'm trying to access. All I needed was a copy of bill for Des period I called the store individually at 35th avenue and Glendale in phx az and Jesus was able to work with me to provide proof of identification and get my bill sent out to me. He is amazing and needs a raise! There's always a way to do things if you want to work, it's sad when people don't. Especially right now, when people can't go out. You'd think that the person would be more understanding. However they did sound like they were in another country no offense but I had difficulty understanding the broken English of the woman that I spoke with that refused to help me in customer service. Anyways I'm leaving the situation with the smile so I'm happy. Please give Jesus a raise!
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March 2021 by Cary Alvarez
great service people and prices. Jesus is awesome and needs a raise
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March 2021 by Susan Escobedo
Jessica and axios very helpful. Always coming here to this store. They were so informed
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March 2021 by Lyndelle Sanjuanero
After a poor experience at a previous cricket I wasn’t sure what to do anymore. All I needed was a screen protector and I was cared for with the utmost respect from Yesica and Jesus. Will be coming back for sure ❤️
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March 2021 by William Levy
I just got a new phone and the representative jesus was very friendly and helpful. I Got the phone I wanted and he helped me transfer my photos and contacta. He is very patient and friendly. Thank you jesus cricket needs more workers like you
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March 2021 by 2nd Freedom
Today is my second time at this location not out of convenience but out of excellent customer service. My closet cricket is on 15th Ave and camelback. (Customer service is non existent there)Yesica and this other gentleman have been nothing but helpful in transferring sims, screen protectors, and with sharing knowledge on the best gadgets for my phone.I will definitely be coming back to this location. In a time of much stress and anxiety this store has done nothing but make sure you leave with a smile.
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March 2021 by Debo Lopez
First time with cricket came to get my phone activated. I gotta say Jessica really helped us out, with such great hospitality . Thank you so much. Definitely coming back to see her?? It’s a must!
