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October 2023 by Ashley Kopke
If I could leave 0 I would!!! The people at this location are super rude!!! Called to ask a question and got an attitude from the start and then hung up on!!! I called back to speak to a manager and got told "no, what do you need?"...I said excuse me and she yelled "WHAT DO YOU NEED!?!" ......super unprofessional!!! If you don't like your job then find a different one!!! I will be calling to speak to a manager!!
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May 2023 by Aida Ayala
I went in for a phone upgrade. Melissa was so much help! He goes above and beyond to make sure that you have all you need to be able to use your phone before you leave the store.
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March 2023 by Bill Hilliard
Was very satisfied with the service I received , The sale's person was polite & Handled my problem fast and sent me on my way . Thank you
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August 2022 by Ali Alamiri
I do not advise anyone to join Cricket Wireless, bad service in the true sense of the word and bad customer service too
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June 2022 by JackieNene F
Everyone is kind and helpful.Great customer service. Kayla goes above and beyond to help you get the right plan for you. Convenient location
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June 2022 by Sandy Rascon
Great store. Kayla is very helpful and knowledgeable and great customer service.
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June 2022 by Levi Norwood
Great place to shop amazing customer service definitely would do business and repeat business and recommend people
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May 2022 by Dan Ferguson
I came into the cricket store Kayla was very receptive to my needs she helped me right away it was very quick she was outstanding I've been to cricket many times and it's all from all of the people that I've worked with at cricket she is the best by far
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February 2022 by Raquel Bello
Do not buy phone cases here, gave my son my credit card to go buy a case he had gotten back in the car and said mom we have to go to another store because the case broke on the girl trying to put it on my son’s phone. Then I go inside I tell the girl that she needs to go get the case from the other store and let us know when it’s at her store. Two weeks later the phone case breaks again. Cheap products at an expensive price.
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February 2022 by Margaret Skaggs
My visit to your store at Greenway and cave Creek was very lovely, Mirka Theresa and Angela very nice and helpful. Out of four stores. Today the only one who helped me in every way.
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December 2021 by James Quinn
Kayla was very helpful and knowledgeable. Will definitely be coming back. Highly suggest you using this store for your phone needs.
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December 2021 by Mirunia Ortiz
Don't go through their progressive program you'll get a 400 dollar phone and end up having to pay 1,065.00 so not only did they lie to me but I'm not going to pay that much for a phone that I was told was only 400
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July 2021 by Michael Kroner
Francis thank you so much for all your help absoulutey the best expierence every at cricket you made a nightmare easy to deal with thanks for your help
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July 2021 by Larue Gonzales
Very helpful staff I like the way they help you no matter what and make it affordable to you by offering promotions especially when you are low on funds. Great people and I'll be back again and again. Happy to be a customer with cricket again.
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June 2021 by Frank R.
I needed help with my phone having a very low battery life. The girls referred me to a Motorola with a 3 day battery life. They were very helpful and assisted me with down loading my apps to the new phone. The customer service was above and beyond anything I have seen in a while. Thank you to the staff @ this location. I told all my friends to go here when they need a newer phn or plan. Thank you for the excellent customer service!!
