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June 2025 by Judita Griffin
I went to this store last week. My celphone had some internet blockages and limitations. Christy was working and she was very nice, pationate and helpful, and worked with my phone for some time. Thanks Christy for the excelent service!
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May 2025 by Andrea Oman
Switch back Kimberly is awesome!!!
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May 2025 by Ferlyn Junge
Kimberly did a great job helping us.
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March 2025 by James Rasco
Dont buy anything from Kimberly from this store. She doesn't pay attention to what she puts in the computer and she has a nasty attitude and doesn't know what professionalism is. And I hope she gets let go.
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February 2025 by Travis
RATED ONE STAR TO BE ABLE TO POST REVIEW!
The people that operate this store need to be shut down!! We all have our strengths, customer support care or concern is not your strong suite. Go do something else and cut the chord. Unbelievable, horrible customer service.
Go here...3515 W Union Hills Dr Ste 104A, Glendale, AZ 85308...they are nice, the store does not smell and is very clean and they will help, willingly.
Again please close your doors!
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October 2024 by Regina
Mabel and Andrea were patient with me they helped me get a new device, and help me move everything from the old phone to the new one. THEY WERE GREAT!!!!!
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July 2024 by Jessica Villa
Thank you Mabel for answering all my questions and going above and beyond helping us out! You deserve a raise!
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July 2024 by Hillery Koutroulares
Thank you mabel i really appreciate your customer service everything went so well and smooth you made everything so easy.
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July 2024 by Patricia Testa
This store is closet to my home. I have been going there for numerous years to make my monthly pmt. It never fails that these young kids DO NOT know what they are doing! My account is grandfathered in @ $57/mo with the $5 in store fee = $62.00 and I state that, and eventually get your text of $57 received and my receive my debt receipt Every single time I go to make a pmt they come up with different amounts and DO NOT listen! When I ask for print out (as I have always gotten) I get "we don't do prints" or "printer not working." Then they get an attitude and rude with me, then telling me I'm rude! I just ignore them after my pmt is done and leave without a word--dreading my next month visit. Ever since Dulce Hernandez left this store and transferred, I have had nothing but problems with these moronic/rude young kids! Every one of them need to go to or back to a customer service class and how to treat your customers!! Especially "Mabel" who seems to think she is the goddess manger of your store--rude, obnoxius, with 'know it all' attitude. I have seen this with her dealing with other customers the same as well. I like and will continue with Cricket, however my/this review still stands, with hopes that something can be done. Thank you.
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April 2024 by karen helm
Excellent customer service. Went over and beyond to explain our numerous questions with patience
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February 2024 by Ernestine Vasquez
Thank you for all your help yoana
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February 2024 by Pat
I was in your store the other day with some very questions about my account and both Mabel and Yoana we're very helpful. Both of them are a great asset to your team.
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January 2024 by Danny Evans
Always great service.
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January 2024 by Marlene Dominguez Gonzalez
The girl is very tractable
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November 2023 by Luz Izarro
Thanks for everything Mabel
