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January 2023 by Lizzy R.
A stealing issue is not my fault. Hire better security and don't blame your customers for your own negligence. I was buying things and was asked if I was an Arcadia high-school student. I said that I was and was told "you aren't allowed in here without a parent". I told her I am 18 and she didn't care. I am a customer like everybody else. So, if you choose to go to this place (though I would not recommend doing so), plead the fifth when it comes to your highschool location.
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December 2022 by Andy C.
Worst pharmacy experience I've ever had. I take medicine that can't be cut off. Told that medicine would he ready by 5pm on Tuesday. Wednesday comes, I call to check on the refill. On hold 20 minutes and am told it will be ready at 1pm. I get inline at 1:25pm. The customer in front of me finishes and the lady running the register says I have to come back at 2 while the metal curtain is lowering. I complain to the head pharmacist who tells me the medicine is there but will have to be filled after 2. This is bar none the worst customer service I have ever experienced. Pretty degrading having a customer stand in front of you and start rolling down the curtain 1 foot from their face. Avoid this pharmacy at all costs. You will save time by driving to another one.
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November 2022 by Bonnie Higgins
I love this store. It's always clean and the employees are so friendly. Sandy the Pharmacist is kind and even though she's busy she spends whatever time you need answering questions. She also gives the best immunisations.
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November 2022 by Google user
I love this store. It's always clean and the employees are so friendly. Sandy the Pharmacist is kind and even though she's busy she spends whatever time you need answering questions. She also gives the best immunisations.
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October 2022 by Taylor W.
Slowest pharmacy with the most people working.Came in around lunch 5 people working in the back and 5 people in line no one came to assist the older women to help shorten the line.
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August 2022 by Nikayla Shaw
Worst pharmacy. Incompetent and swear they don’t have your prescription even though it shows up on your online portal. Avoid this pharmacy.
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July 2022 by Michael B.
As of my last visit, we are no longer using CVS for our pharmacy needs. I understand being short staffed, but I won't tolerate ineptitude coupled with a bad attitude. This store needs an unplanned visit from corporate.
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May 2022 by Judy G.
Went in today for a 2nd Covid booster, along with my husband and 90 yr old neighbor. There wasn't a soul waiting and yet we had to wait and wait and wait. ( we all had appts after they canceled our first appt and I had to re submit all the info online all over again). Finally a very sour looking skinny older blonde woman came over. No greeting or anything, just looked at my elderly neighbor and said " which arm?" I've had all 3 Covid shots and this was the only one that hurt. Liquid was dripping down my arm after she gave the shot. No bandaid. She seemed very burnt out on her job. It wasn't even busy and she acted like we were putting her out because she had to give shots. Ugh... never going back to this place.
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March 2022 by Natasha H.
They no longer have in car Covid testing just so you know starting 3/16/22. You now have to go inside for testing which is less convenient. They claim for more of a patient care experience but you would think they care more about the patient by allowing us to test in our car to minimize risks. Makes no sense but oh well. Will choose another location from now on.
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January 2022 by Michele B.
I wish I had read the other reviews before scheduling an appointment here. I went to the minuteclinic and each person I encountered had the worst customer service ever. I have never experienced such rude and unprofessional service.
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August 2021 by Ashley H.
If I could give 0 stars to a location I would. If ANYONE is planning on getting a covid test from this location DO NOT GO HERE. The nurse CARRIE is an awful miserable woman who hates her job and people. I am astounded that she even works there still. She was so RUDE to me and screamed at me for not wearing a mask when I was trying to find one in my car. She kept complaining about how she had 4 positive test results in front of her like it was somehow my fault? Then denied seeing me because I was 5 minutes past the appointment looking for a mask in my car (keep in mind she didn't even come out to my car like she was supposed to). The lady clearly hates her life as well as her job and shouldn't be in an industry that requires empathy. DO NOT GO HERE. DO NOT SEE CARRIE. CARRIE SHOULD BE FIRED IMMEDIATELY.
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April 2021 by Jon M.
This is another CVS location that claims to offer moneygram services but would not fulfill my $500 receive order claiming they didn't have the cash or a money order machine. This is one of many stores not fulfilling MG orders. I will complain to corporate HQ as it's wasted several hours of my time due to misrepresentation of services and not honoring a contractual obligation.I finally found a CVS that would cash a Moneygram but 1 out of 10 is terrible.
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November 2019 by Serena Uible
It's a pharmacy. It's inside CVS. Ummmm .... Figure it out.