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March 2024 by Emma Stinson
Pharmacists and pharm techs are incredibly patient and helpful.
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December 2023 by Isaac M Burruel
The worst CVS pharmacy location. Please send your doctors prescriptions else where. Waited in line (vehicle) behind 1 other for 30 minutes until I gave up and went inside only to be told by a pharmacy, 1st in line inside, that I have to wait. Ridiculous already agitated from waited 40 minutes for a 5 minute transaction.
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December 2023 by Timoteo
First off I've been shopping and spending a lot of money at CVS for about 40 years now.Today, I misunderstood the free flu shot. It was only free if you had insurance, and the pharmacist guy with the big eyebrows became surly with me when I went back in to show him where the city of phoenix was offering free flu shots (in case another customer needed to know) he cut me off & became surly with me again! And then said he wasn't being rude. No wonder they have a 2.5 star rating, I'm not gonna go in here again. CVS needs to put their employees through some more customer service training. That flippant man just lost my business. (if I could give zero stars I would.)
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November 2023 by Aljo Sportsman
First off I've been shopping and spending a lot of money at CVS for about 40 years now.Today, I misunderstood the free flu shot. It was only free if you had insurance, and the pharmacist guy with the big eyebrows became surly with me when I went back in to show him where the city of phoenix was offering free flu shots (in case another customer needed to know) he cut me off & became surly with me again! And then said he wasn't being rude. No wonder they have a 2.5 star rating, I'm not gonna go in here again. CVS needs to put their employees through some more customer service training. That flippant man just lost my business. (if I could give zero stars I would.)
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November 2023 by Lia T.
Could give zero stars if I could. The last time I visited I was in the drive through with one car ahead of me for over an hour and a half. Not sure what was the issue but looking inside there were over ten people waiting in line inside as well. Was adequately staffed and the staff did not seem concerned about anyone's time. It should not take hours to pick up a prescription that has already been filled.Additionally, customer service isn't pleasant at all. Very rude when I did get to the window.Today I waited on hold on the phone for awhile just for them to hang up on me before I could complete my request. DO NOT recommend coming here.
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August 2023 by Dana C.
What happened to customer service or even a Thank you! seriously. On 8/30/23 at 3:24 I went through the drive through to get my script. All I can say is that if you don't like your job then don't do it. The female associate was rude and had absolutely no customer Service skills whatsoever couldn't even say thank you!
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August 2023 by Christina R.
Terrible customer service, the lady working 8/21 was super rude. Ripped her computer from the power trying to "show" me something. Refused to speak to my insurance rep
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August 2023 by Aaron Pratt
This has to be the worst CVS in America. The pharmacist was the most rude person I've ever met. He literally didn't respond to questions I asked! The floors are disgusting and the management totally apathetic. Do not go here!
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August 2023 by Jaqueline Freeman
Don't even bother calling. 15 minutes later they still haven't answered
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August 2023 by Ever G.
This location is f***** dogshit. The customer service is ass. The location is ass. The pharmacy is complete ass. Smart ass attitude. They suck. Go somewhere else.
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June 2023 by Josette D.
Pharmacy doesn't answer the phone. Wasted 40+ minutes two days in a row for a simple question
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May 2023 by Monisha V.
I'd give it 0 stars if possible. The pharmacy is the most unprofessional I have ever visited. Will never go again.
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April 2023 by Pamela R.
The fact that 2/3 of these reviews are 1 star should tell you what service you'll get here. And the street people are least of the problems at this CVS. Pharmacy staff are unhelpful, and sometimes downright rude. They are often OUT of your drug, or don't have your Rx filled when they say. Selection and stocking of OTC products is equally bad. Tolerated this for years. It wasn't great before the pandemic, and now its horrible. We've finally transferred all Rx's elsewhere and hope to never go back. Maybe other CVS locations are OK, but this one is really bad.
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March 2023 by Dennis Russell
They no longer answer their phone in the pharmacy. What’s with that?
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December 2022 by Karen C.
I stopped by this location in the evening a week ago, after visiting Phoenix Art Museum (to look at the "Generation Paper: Fast Fashion of the 1960s" display about outfits made of paper) right across the street.I checked out the Christmas aisle to see if the they had anything I had wanted to add to my decor for this year. I found 3 small red & green house ornaments that would perfectly adorn my wreath, 2 (hard-to-find) small red & green wreath holders, and a tall snowy-red bottle brush tree. Can I say 'score' (wink).The young cashier I had was polite. She made sure to bag my purchases carefully knowing that they were Christmas items. She directed me when I had a question and when I asked about the confusing entrance / exit (which could've been design ed better). Prices were average.This location is okay for downtown. Just a little older and dusty.Thanks for adding to a fun evening :)