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April 2024 by Paula Malsbury
Pharmacy out of a medication that had gone generic in last 6 months or so. They have 1 vendor they use for it (a pharmacy tech told me) and they will be out of that medication for 6 weeks or so. The pharmacist was very condescending to me and had zero empathy. Stared blankly at me over my frustration. Had no choice but to go with the expensive name brand medication but will be pursuing changing back to their main competitor who I use for different medications and never have any issues with. Beyond frustrating.
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March 2024 by David Thomas
This is beyond a shadow of a doubt the worst pharmacy I have ever been into. They are closed at odd times for lunch with no technician on staff, they have bungled appointment on several occasions, they always seem to be out of the meds I need, and they have the worst drive up process I’ve ever seen. Even though I live very close by, I have now moved all my business to Fry’s Pharmacy. It’s a couple miles further from my house, but the savings in hassle is totally worth it.
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March 2024 by Derek
Worst minute clinic doc of all time, misdiagnosed me, refused to prescribe Albuterol to a wheezing asmatic and made me feel like a scumbag for seeking care from her. Wish I could leave a 0 star.
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February 2024 by U S
This is unbelievable, appointment was set to get lab test done and went to location. Appointment was cancelled due to system outage. There has to be some other issue, understaff or something. What a joke!.
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December 2023 by Sowmya Rs
The Lady at the checkout was zero on customer service. No willingness to help or go an extra mile.
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November 2023 by michelle chaffin
I have 2 stars only because I have in the past had a good experience, but as a pharmacy they really should be doing a bit better that what they are. I know it is the management of the pharmacy and store that has made it so awful. Sometimes they tell me there is a national shortage of medicines but the pharmacy of a different company down the street has it. Sometimes they may only have A pharmacist working the whole pharmacy. That doesn’t work. The problem is, my needs are not as big as others. I can’t imagine what someone who is disabled goes through when this has. Of course it does. It’s so sad to think that people who rely on medical care and medicine don’t get it better of places like this.
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November 2023 by Michelle C.
I have 2 stars only because I have in the past had a good experience, but as a pharmacy they really should be doing a bit better that what they are. I know it is the management of the pharmacy and store that has made it so awful. Sometimes they tell me there is a national shortage of medicines but the pharmacy of a different company down the street has it. Sometimes they may only have A pharmacist working the whole pharmacy. That doesn't work. The problem is, my needs are not as big as others. I can't imagine what someone who is disabled goes through when this has. Of course it does. It's so sad to think that people who rely on medical care and medicine don't get it better of places like this.
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September 2023 by Christen Baldwin
Their pharmacy is absolutely the worst. I showed up to be told that although they had all of my prescriptions, I would need to come back two hours later to pick them up and then at that time when I arrive they told me they just got back from lunch. It would be another 30 minutes. My wife just had surgery and their customer service was horrible.
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August 2023 by Claudio Bicer
AMAZING STAFF.. Pharmacy specially! They helped me alot like simple telling me I should go to the urgent care for a finger infection. They helped alot in the past. THANK U AND BLESS YOU ALL
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August 2023 by Sandra KO
I bought something at night, At the first time I can’t enjoy the product discount cause I’m not CVS member. The CVS manager and staff helped me to became a CVS member and save my $. I’m a newcomer and English is basics, but they very kindly, thanks a lot～
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August 2023 by Brittany Quinn
I work in customer service, and I can tell you this was the best experience I have EVER had going to any CVS. The man checking me out was kind, went out of his way to help me, and his associate even helped me carry out chairs to my car! Being a working mom of a 9 month old, I can’t tell you how much this kindness meant to me. I will only be shopping at this location from now on.
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July 2023 by Jim S.
This review is primarily based on how exceedingly difficult it is to actually talk to a pharmacy staffer on the telephone. The phone tree is maddeningly slow, too many options you don't want when you need to speak with the pharmacy, too many irrelevant information about getting Covid vaccines, and then finally, after endless questions you are finally presented with an option of speaking to the pharmacy. As to this store itself, staff is very friendly but empty shelves, products suddenly dropped, constant re-arranging of aisles for no apparent reason other than to confuse shoppers, makes it understandable that CVS is in financial trouble.
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May 2023 by Harrison Davis
I've been to many pharmacies over the last 10 years. This cvs us the absolute worst. They take forever, they are rude to their customers, And they act like everything is your fault when your prescription is not filled. There was one pharmacist there, a older gentleman who was super awesome. But that's it. I had so many problems getting my scripts filled here. For a place based around pharmacy, it's mind blowing how terrible the pharmacy is. I went there for 2 months and had enough and switched over to Walgreens. So much better service and customer care. I won't step foot back in this store with how rude everyone is.
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May 2023 by Lori LaFranier
If you plan on working here, expect constant harassment from all aspects of management and a company that will laugh at you for reporting it. CVS also keeps cutting hours left and right so don't expect to get any amount of decent hours.Run, don't walk, to any other place of employment.
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May 2023 by Alex R.
CVS thinks as a community that we don't have eyes and ears everywhere. We know there was a change in leadership and this Michelle lady should not be a leader in CVS. 3 of the stores we visit have went to garbage.Disgusting leadership
