-
May 2025 by Precious Smith
The light skinned female working on May 15th around 11am with the brownish/ orange, reddish hair is very rude. She needs to work on her Customer Service communication, demeanor and body language when talking to customers.
-
December 2024 by Lucy M
Literally the definition of liberals running an establishment. Slow, rude, refusing to lower their masks when an old man couldn’t hear them, and pushing the vaccine on every customer.
-
December 2024 by Trejur Segraves
Literally the worst answering machine. Ever in all of human existence? Thanks. I don't know why you guys can't think about the critical points of maintaining your relationships with your patients and status space when you can't even communicate effectively.
Terrible customer service, terrible representation of a medical Professional facility and inadequate call times that are easily fixable with a Patient inward like just think like it's easy all of our Mother's taught us the same s***Just think about how you would wantna be treated.Would you like 3 hour Wait times for a phone call Every time you looked for help
-
November 2024 by Anderson Puga
Waste my time made me drive ti get my refill just do it can b closed .I just had surgery almost had my finger amputated. I have no meds for my pain. Pharmacy lied to me told me to go over. Once I got there the Pharmacy was closed. Called me like 15min for they closed
-
June 2024 by Susie bermudez
The staff at the pharmacy was rude .
-
June 2024 by Judy Shirley
I luv my CVS and employees
-
May 2024 by Bev Sumner
I have been going to this CVS for many years. The other day I had the worse experience from a senior staff member when self check out had to have an override for my age. I’m 77 years old. She actually yelled at me. Just went into Walgreens and had fantastic service. Thinking about changing my prescriptions. Pharmacy staff has always been great at CVS so have mixed feelings.
-
April 2024 by Patsy B.
I'm a bus driver I drive a route 50 which goes to 107th Ave. and Camelback for the most part. This is a great store but one night I went in there had to go to the bathroom really bad. It was about 15 minutes before closing time, I asked this manager can I go to the bathroom she told me no I asked her even though I'm the bus driver I can't go to the bathroom she like no I'm like all the other managers allow us to go to the bathroom. She said I'm glad. Thank you for telling me Because I'm the manager in charge and I will be getting on them to me. She just wanted to throw her authority around never had any problems otherwise but just one Manager she's a young black lady was very nasty I mean very very nasty and you know us bus drivers doesn't get to go to the bathroom that often so we gotta go we have to go there's not very many places that Will and Ken allows to get to the bathroom timely matter so that night at Cvs I really had to go say no and you're not going at all. Don't care how bad you gotta go or anything you're not going to our bathroom and I'm gonna make sure other managers don't allow bus drivers to go to the bathroom after the pharmacy closes
-
February 2024 by Lilia Wilson
I went in the beginning of January 2024 wanting to transfer my prescriptions ( took all my prescriptions in original containers so the clerk couldcopy info ) at the end of January I requested my prescriptions refilled they filled 3 and the most important my insulin was not included they said they had no info for insulin. Clerk said she would put a request for transfer ? I had already done that anyway wait another 72 hours she said I d I called after time alloted again clerk had NO INFO !!! ITS not been an easy transition don't know if I'll stay with them it was honestly clerks error yet not once was I told I'm sorry for the confusion instead I got attitude and arrogance would I recommend them absolutely not
-
February 2024 by Jason Mosler
Having to schedule my day around your pharmacy's hours is frustrating and not at all convenient. I was ASKED when I wanted to pickup my prescription. I replied ASAP. I was told that it would be ready for pickup in 30 minutes. Sounded great. Go to pock it up...awww....the ENTIRE pharmacy is closed for lunch...would've been nice to know that 30 minutes does NOT include the entire department closing for lunch. Employees need breaks. But don't tell customers that something will be ready for pickup and NOT be open. Our time is just as valuable. Now I have to make ANOTHER trip burning more fuel which also isn't cheap. What happened to customer service? You make us beg just to get things from shelves that are locked in stores that have empty shelves and inconvenient hours of operation.
-
December 2023 by Jeremy Boothe
Get same prescription there every ki th liek clockwork and they didn't bother to keep it in stock so I have to search frantically to find it we elsewhere at last minute.
-
December 2023 by sophia P
Lady working the pharmacy 12/5/23 @ 4:51 answering phone calls absolutely no help. She had an attitude from the start of the phone call for someone dealing with customers she had such a nasty personality/demeanor. Everyone I spoke to prior to her was fantastic but I’m assuming not everyone wants to do their job so after that definitely took my business elsewhere.
-
September 2023 by Jezze
This is the only business place at this intersection as of 9/2023, but looks like some construction in the back. This place, for most of the day, is literally empty, so you get your items checked out faster since there is no line and your medication takes less time to refill. This CVS store is always clean and very organize. Most of the employees do help you out, while others are there just for the paycheck. The pharmacy is probably the only one that I've had issues too many times when picking up medication or ordering refills. I'm still happy there's a store with a pharmacy close by this neighborhood.
-
August 2023 by Goth P.
All I needed was some false eyelashes and I knew I would have to ask a worker for help with that since they usually behind some kind of lock. I saw only one worker standing around, no name tag, LV headband, blackish/blonde braids, and as soon as I made eye contact with her she started walking away. Of course I followed her because I need these for work so I stopped her and politely asked her if she could unlock the lashes for me. She said nothing and walked away, I assumed she went to grab the keys so I walked back to the lashes and waited. She came back with a stinky face and attitude. She unlocked them and yanked them from the shelf and handed them to me without saying a word and walked away. I still said thanks. I normally don't have bad experiences at this CVS but this was very disappointing, the least she could've said was you're welcome but I got absolutely nothing from this girl. I hope she's okay. 1 star for today.
-
August 2023 by T Taylor
Overall good service, clean store staff was pretty friendly