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March 2024 by Sabi P.
Do not go to the minute clinic! Especially stay clear of Susan Fiacco! Susan is a FNP which is a family Nurse practitioner and doesn't know how to work with kids. She's extremely unprofessional she didn't want to deal with my sick kid who had an ear infection she was saying extremely rude remarks like " why didn't you take her to her pediatrician" I explained to her how it's Friday and they are not open on the weekends and that my daughter is in pain so I don't want to let it get worse. She then proceeded to say if she doesn't sit still she'll have to go to her pediatrician. I cannot believe a clinician would send a sick person especially a child away if my daughter had developed a fever and ended up in the hospital Susan would have had a malpractice lawsuit on her hands. My other daughter is in school to be a doctor and she came with us and was giving an explanation to Susan of what was going on and Susan asked us how much she weighs since my daughter didn't stand on the scale because she's terrified of medical equipment so my other daughter said "shes about 15 kilos" and Susan goes "what's that in pounds do you even know?" and then proceeded to kick both my kids out of the examination room and shut the door. She only would only speak to me. While she was speaking to me she was looking at the clock the whole time. In conclusion, I implore you to avoid the minute clinic and any encounters with Susan Fiacco. Her unprofessionalism, incompetence, and lack of empathy make her ill-suited for providing care, especially to families and children in need. It is my sincere hope that this review serves as a cautionary tale and prompts necessary changes to ensure that individuals like Ms. Fiacco receive the training and oversight they so desperately need
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February 2024 by Jody W.
went in after having difficulty at two other pharmacies and they filled my prescription quickly and were professional and welcoming. beautiful big bright store.
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December 2023 by Jesiros B.
This CVS has not changed its time with Yelp. Closed at 09pm instead of 10pm as advertised. Waited time and Uber ride.
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July 2023 by Mark Sehn
Pharmacy is incompetent, management was zero help. Choose somebody else and don't go through what I had to.
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April 2023 by Mike Kelley
The map listing say open until 10pm. The sign on the front of the store says open until 10pm. I showed at 9:15pm because they are the only store around me open and with a specific item in stock and wouldn’t you know it, the doors are locked.
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February 2023 by Steven Brenner
The person at the minute clinic must be over worked and underpaid. I had an appointment and I was sitting in the waiting area for 50 minutes. The person claimed I did not check in and that my appointment was cancelled. We even talked when I got there that I had an appointment. Unbelievable that she just left after I was sitting there for over 50 minutes. Trust me she wanted to leave. Blamed the whole thing on me and just left.
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January 2023 by H Berry
Don't check in on your phone as they'll make you use the kiosk. Not friendly staff in minute clinic. I should have known better when the Blood pressure cuff and thermometer didn't work. Don't bother completing online forms as you'll have to do them again when you arrive. Go across the parking lot to the other medical facility for friendly, quick and reasonable service fees.
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January 2023 by Samara Songer
No one was there to help! They were out of stock on the items that I came to buy. I went up to check out with a few other items, wanting to talk to someone about when they expect products to come in. I stood at check out for several minutes. No one came up to help. I stood at the door for a few minutes, making sure I was in line of the camera. But there was no employee there. I left
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January 2023 by Lizzy R.
A stealing issue is not my fault. Hire better security and don't blame your customers for your own negligence. I was buying things and was asked if I was an Arcadia high-school student. I said that I was and was told "you aren't allowed in here without a parent". I told her I am 18 and she didn't care. I am a customer like everybody else. So, if you choose to go to this place (though I would not recommend doing so), plead the fifth when it comes to your highschool location.
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December 2022 by Andy C.
Worst pharmacy experience I've ever had. I take medicine that can't be cut off. Told that medicine would he ready by 5pm on Tuesday. Wednesday comes, I call to check on the refill. On hold 20 minutes and am told it will be ready at 1pm. I get inline at 1:25pm. The customer in front of me finishes and the lady running the register says I have to come back at 2 while the metal curtain is lowering. I complain to the head pharmacist who tells me the medicine is there but will have to be filled after 2. This is bar none the worst customer service I have ever experienced. Pretty degrading having a customer stand in front of you and start rolling down the curtain 1 foot from their face. Avoid this pharmacy at all costs. You will save time by driving to another one.
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December 2022 by Sophia H
Employees are racist, I witnessed racial profiling at this location (12/14/22) against a literal child and his father. Do not go to this CVS they are harmful to the community.
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October 2022 by Honesty Adams
Wow! What a great experience at CVS. The store was beautiful, the staff was helpful and the bathroom was so clean! Thank you CVS!
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October 2022 by Taylor W.
Slowest pharmacy with the most people working.Came in around lunch 5 people working in the back and 5 people in line no one came to assist the older women to help shorten the line.
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August 2022 by Alison Szwajkowski
They told me to call if I had any questions and NO ONE will talk to me. Not a pharmacist, not the NP that prescribed me experimental medicine, no one. I'm in bed crying from pain, on my 4th phone call to this CVS, and no one cares
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July 2022 by Michael B.
As of my last visit, we are no longer using CVS for our pharmacy needs. I understand being short staffed, but I won't tolerate ineptitude coupled with a bad attitude. This store needs an unplanned visit from corporate.
