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February 2024 by bjean
I have never seen this particular pharmacist at this cvs before. I wish I knew her name because she deserves a shout-out. She is definitely a people person. Very tuned in to her environment. I guess you could say she knows how to read a room. I stress out easily when there are people behind me in line. I'll avoid asking questions just so I don't take up time. But she stepped up and assured me that my needs are important too. I appreciate that.
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October 2023 by Raquel Truax
The store is nice because it’s in my neighborhood. But this review is for the pharmacy it’s self. There’s always an issue with a prescription. Every single time. They’ll attempt to charge for prescriptions without checking to see if insurance covers the cost. When you call whoever you communicate with does not relay information. Maybe their system lacks a notes section? They are comfortable telling you need to wait a few hours before picking up medication because they’re short staffed. When you’re absolutely sick and need the medication to basically breathe. I’m sure the people are nice but I’ve never had any issues with any other pharmacy. It’s kinda sad. I want them to workout so bad but I’ll need to switch pharmacies.
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August 2023 by Darnell O.
Worst customer service goes to the night clerk or night manager I don't care who but all I know she has black hair and always has an attitude like she doesn't even wanna work there, like can she just get fired already, I'm just very disappointed in her and would love if someone would talk to her so she can be nicer to people but I can't keep this anger I have with her up and her attitude. I'll find out what her name is soon and report her.
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July 2023 by Tom c
Terrible customer service, paid for prescription and delivery online because my car was in the shop and I had just received my chemotherapy treatment and was feeling wiped out. Got CVS email confirming my payment for prescription and delivery. Called at 7:30 because they were closing at 8 and I still hadn’t received a message saying it was on the way. Person in pharmacy said they had no record of my payment even though I had the email and said it wasn’t being delivered. I had to walk there and he made me pay for it again even though I showed him the CVS email and Apple Pay receipt showing it was already paid for! Had an attitude like he really couldn’t have cared less. …Update, when I called the next day for a refund using the number the store gave me I got a 20 minute runaround on the phone with the last person telling me I had to call the store for that. You can’t make this up! complete incompetence!
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April 2023 by Beca Diaz
The staff is very friendly, and effective. There were some items that I couldn’t find. The staff were very helpful, thank you.
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February 2023 by Brittney B.
This pharmacy happens to have the most incredibly rude pharmacists I have ever encountered. You can’t be incompetent and rude!? Makes you question why they decided to go into pharmaceuticals if all they are going to do is project how miserable they are onto every walking in patron. Also, PHARMACISTS I do not want to be speaking to you just as much as you don’t want to speak to me. God forbid they have a normal interaction with somebody without giving an ounce of attitude on the side. Do I need to further explain?
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February 2023 by Tricia T.
Waited 2nd in line for register, no acknowledgement from young cashier before the first customer spoke up to say she was just waiting for pictures. Once ushered to register, the young cashier continues his gossip conversation with other cashier without talking to or interacting with me at all Poor customer service, no professionalism
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November 2022 by Carly B.
Your automated phone system is truly the worst I've ever experienced. Why would you not provide an option to speak to an actual person?? It took us forever to figure out how to get a status update on a new prescription, the phone system has a ton of dead ends meaning it will no longer provide you with any options. You HAVE to make it easier for people to talk to your pharmacy.
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October 2022 by cc Studios
While the drugstore department of this CVS boasts a friendly staff and that’s true, the pharmacy is absolutely one of the worst in the city. Pathetically understaffed and the random few who do show up to work are rude, inexperienced and the ‘pharmacist’ actually had to call another location to have a customers medication explained to him!Prices at CVS are $1.00+ higher than Target, Walgreens and others so unless you can’t get somewhere else and this location is one your way keep driving.
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October 2022 by K G
The pharmacist was EXTREMELY rude to me. I can see why this place only has 2 stars. The pharm tech woman was very kind to me though
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September 2022 by Matt Garrison
Pharmacy is understaffed. The staff loudly complains they’re understaffed. Only 1 prescription was ready out of 2, I asked if I could wait and was rudely told to come back tomorrow because they didn’t have time to fill it. What the hell are you guys doing here?
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September 2022 by Savannah Mele
Not once nor twice but three times have they “lost” my prescription or for some reason didn’t fill….. I only come here cause it’s down the street.. never again I’ll drive an hour just not have to deal with this ridiculous run around!!! And I call every time before showing up to make sure my scripts were ready and they NEVER ANSWER THE PHONE!
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September 2022 by Daniel Barnett
Go here often. The staff are exceptionally friendly every single time I walk into the doors. I love that about this place. Well the food may be a little overpriced, I live close by and it’s great to have a grocery store that I can use.I also use the pharmacy frequently, they are exceptionally friendly and very timely. However, it should be noted that the pharmacy closes before the store.The self check out is amazing it always works love that apart the store.CVS club gives you lots of money back, absolutely worth signing up and giving them your email. I highly recommend it. Highly.
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August 2022 by Dex P.
This store is always awesome ! Manager Kevin Folsom is super helpful and always has smile.The pharmacy manager Mallory was unbelievably rude and unprofessional but she's gone now so I can actually use the pharmacy again. Yay!
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August 2022 by Rachel Ewell
I enjoy going to CVS the only reason I took off one star was because of the location and the parking situation, there are so many businesses in that shopping center and the parking lot is really tiny so you end up fighting for parking if you go at a busy time.