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September 2023 by Zorina Newman
Everything here is so much more expensive than Walgreens or Walmart I wouldn't recommend going here if you go to Walgreens better off going to Walgreens
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August 2023 by Shelby Kellerman
I would give negative stars to this pharmacy if I could. Ada who claims to be the pharmacist is a horrible person who treats people like they are trash. Which is disgusting since when you're at a pharmacy you're normally ill or not feeling your best self and to have someone like Ada treat you like you do not matter is horrific to say the least. Her customer service should be what they train you not to do. She was horrible. After informing me that my insurance was not accepted I offered to just pay cash but oh no that was not acceptable. Then I asked if she could send my prescriptions to a pharmacy that would fill them and she instructed me that I would have to call that pharmacy and have their pharmacist call her to have them sent over. After doing all of that she has still not sent my scripts or been helpful or even decent in any way. I would avoid this pharmacy at all costs because Ada does not care about you or your health.
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July 2023 by Peter Lumwanga
Yeah the staff here are very rude I came there for pick up they told me to wait for an hour with a rude yelling tone. Like tf I do to you. Yeah I ain’t coming back to this CVS no more.
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July 2023 by Jared Wonnacott
Went to the Minute Clinic. Rather than being a minute, I waited for over an hour before being told I'd have to wait another hour and a half before they could get to me. The entire time, they helped exactly on other customer which lasted about 3 minutes. I eventually drove a few miles to another CVS where I was seen immediately and in and out in just a few minutes.
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June 2023 by Sunny Lampasano
Horrible CVS the employees followed my sister and I around the store like we were going to steal something.when I asked for help getting something that was locked nobody ever came to unlock it.I had plenty of money to spend but I would rather go to a store with a better atmosphere. If I could I would give -0
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May 2023 by Michael Sesma
Very clean store and associates are friendly and helpful every time I come here.
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February 2023 by Lilly Martinez Cruz
Pharmacy staff are VERY RUDE they ignore you like you aren't there ??♀️ and don't let me get my perceptions saying tomorrow they'll be ready and never are this is one of the WORST experiences I've had with staff
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January 2023 by Michaela Patterson
I have to say…this was the WORST experience I’ve had with customer service. The pharmacy at this CVS was terrible. I’ve never been to a CVS pharmacy that had this bad of customer service.Me and my dad went to this CVS because I had an appointment at their minute clinic. After my appointment, we stayed in the store so I could buy a few items I needed with my HSA card. Because it’s almost of the end of year I wanted to make sure I used the rest of the money I had left on my HSA.I first bought a small pack of Zyrtec D and after purchasing it I realized I purchased the wrong size. I actually wanted the larger pack. I immediately went back to the pharmacy counter, me and my dad were still in the store, to see if they could exchange it and the gentleman (he wore glasses and his name was Daniel) told me “No” and walked away.I went back in line to purchase Aleve as well and Kriscilla, the young lady also working at the pharmacy counter, REFUSED to check me out. I was in line, I asked why she wasn’t able to check me out and she couldn’t give me a reason why. No one else was in line but me. She stated “I’m asking you to go to the front of the store. We aren’t checking you out here” and continued to argue with me stating to go to the front of the store.She decided to check me out but this was a really bad experience and leaves me with questions regarding the management there. Things these employees did could have been handled differently and I won’t be back to this store.For anyone else who decides to go here, the employees at the pharmacy counter are RUDE AS HELL. It appears they may need more DEI (Diversity, Equity and Inclusion) training because this was unacceptable. As a future healthcare professional, I will make sure to not engage with this particular pharmacy.Address: CVS - 3502 W Camelback Road Phoenix,AZ 85019
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December 2022 by dyelan freeman
Alot of iteam are frequently not stocked but they got what you need sometimes. Also the pharmacy is the worse pharmacy I ever been to. My fiance had her doctor send in an order for 2 refill for the up coming months. The pharmacist then tell me they have to ask permission from the doctor to refill an order that the doctor already sent. So ever month for my fiance medication she has to call her doctor because the pharmacist is slacking. Please don't choose this places for you're valuable medication because you're health is important but these people will not make an effort to get you're medication on time or when you need it.
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November 2022 by Carlos Tellis
The pharmacy never answer I spent my whole 30 min lunch on hold just to see if my ex from the day b4 has been filed get there after my lunch it still isn’t ready
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November 2022 by Gregory Ellis
Their Customer Service sucked, went to pick up medicine at Pharmacy, wasn't ready for 20 minutes. Sat in car to wait with my dog. Cashier comes out and tells me to get my medicine in drive-thru because my dog is barking. I go inside to see if medicine is ready so I can just leave. She calls the police and has me trespassed. She almost used the N-word in our misunderstanding and I wait for Phoenix's finest. They trespass me for a year and I never got a phone call back from management after complaining to Corporate. I will no longer patronize another CVS in life. I don't pay my hard earned to companies that disrespect seniors for a dog doing what dogs do....BARK.
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October 2022 by Kirk Baiter
Scheduled myself an appointment at the mini-clinic to take a covid-19 test. I signed in upon arrival at the kiosk. I was greeted at my appointment time. The technician on duty was super friendly. I took the test, got my results in 15 minutes, and went home.
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June 2022 by Antonio Villamar
Great customer service the manager when about and beyond customer service. I was looking for baby formula they didn’t have it, but she took the time to find the formula in diferente stores. 10+ in customer service. From now on CVS will always by my pharmacy to go, thank you.
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May 2022 by Car Star
Organized. Neat. Calm environment. Relaxed shopping atmosphere. Helpful staff. Nuff said.
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April 2022 by CRAZY CLIPS
Worst cvs in America. Bunch of illegal immigrants that aren’t even literate in their own language. Terrible service don’t come in here unless you want to contract yellow fever or tuberculosis
