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March 2024 by Donna L.
the worst. They are thieves in the most literal sense. RUDE. Scammers - led me down a garden path for HOURS before I got a clue, told them to (explitive deleted) off. They called me 17 times. Called my bank, found fraudulent charges. They are the "official" tech support third party for HP. I will NEVER buy another HP product, just because of this experience. DON'T GO NEAR THEM.
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August 2023 by Jenny A.
ZERO stars if possible. HP wireless printer help desk lead me right to these crooks. Was and still is a total nightmare. A 20-30 minute "help" lasted over 5 hours. Talked me into a service that cost $300 that I didn't understand nor did I want. Laughed at me repeatedly for my ignorance. Claimed to take files off my computer that are still there today. Installed an antivirus on devices that did not need it and I can't remove it. Now my computer glitches and there are things that are no longer working, especially with my email and USB ports. Phone connection was so bad that I had to be recalled over a dozen times. Was completely held hostage at my computer and phone for the whole day. I will have to take my computer in to a REAL help desk which is going to cost another $200, I wish I would have done instead of the remote thing. Issued a partial refund, but won't cover the cost to undo the things they did. THEY ARE HACKERS!!
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May 2023 by Jules B
Had the most wonderful experience with TNT! I know nothing when it comes to tech, but they were nothing but helpful when I needed them.
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May 2023 by Jules B
Had the most wonderful experience with TNT! I know nothing when it comes to tech, but they were nothing but helpful when I needed them.
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July 2022 by Stanley G.
I needed support to get my scan capability on my new HP printer. I was unable to do it as the required drivers were not available. Rachel walked me through the process and then updated my computer, added a new virus software service, downloaded the required drivers and checked everything out. The printer now does everything it is supposed to, my virus software has been updated and I am very pleased with Rachel's work. I am 81 years old, have impaired hearing (use blue-tooth connection for my phone) and Rachel never tired of my asking to repeat anything, gave thorough report of what she was doing and the progress of her efforts. She is an asset to your organization and I will not hesitate to contact her if I need any further help. I seriously doubt that will be necessary though.
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June 2022 by Mike P
Grateful for your service, professionalism and extra attention to detail while setting up our new network and cyber security services.Thank You,************
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June 2022 by Mike P
Grateful for your service, professionalism and extra attention to detail while setting up our new network and cyber security services.Thank You,************
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June 2022 by Tom M.
I came to hp.com/support for help because I was unable to get past a certain point in setting up my HP Office Jet Pro 8028e printer. The setup system would not accept my password at a point. I was connected with Hazel of Cyber Tech Solutions. We spent nearly 2 hours working thru the problem, Hazel walking me thru the setup until she found the reason for the "failure" in my Mac, an intruder of some kind. She was able to correct the problem and set up my printer for my Mac Book Pro and my 5s I phone. Throughout, Ms. Hazel was very knowledgeable, quick, and patient with my less than proficient knowledge and performance on my equipment, saying at least twice, "Relax and take a deep breath", as I struggled. She did a great Job! And was an nergetic salesperson. I will try to reach back to her were I to have problems in the future. Thanks very much, and please let Hazel's supervisor know of this Review.
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December 2021 by Google user
Was working with Rachel and Emma to solve my computer issues. Everyone was very patient and professional in working with me to resolve my problem. Very Very satisfied and highly recommended.
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August 2021 by RAY WHITWORTH
They quick with help when my computer crashed and had to have windows 10 reinstalled. its up and running with solid protection.
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August 2021 by Perry Mauceri
Was working with Rachel and Emma to solve my computer issues. Everyone was very patient and professional in working with me to resolve my problem. Very Very satisfied and highly recommended.
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July 2021 by James Morris
We couldn't get our printer to print for us and Emily and Michael did a super job cleaning it up and getting us back on track. Thank you!!
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June 2021 by Joe Spivey
Very responsive and knowledgeable. Have always helped me solve the problems.
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February 2021 by Abhinav T.
Its rare to find a good IT services in arizona. Thanks for fixing my laptop and printer . Now a days i am working from home and i need good IT service support on regular basis . Cyber help is very professional and promising in providing IT support any time of the day.
