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April 2024 by Tracy Simmons
I gave one star so I could give a review. I ordered the spicy chicken sandwich and when I got home and unwrapped it, the chicken wasn't even in the sandwich. It had fallen out and whoever made it didn't take the time to put it back together. Sloppy. It was soggy and the lettuce was brown. I paid about $15 for this nonsense. I don't understand how it could be so difficult to make a sandwich. This is exactly why I never eat fast food. The manager probably won't do anything about this review but make a brief comment, if that. Terrible food and very disappointed because I was so hungry- couldn't even eat it. Do better managers! $15 is a lot of money for such sloppiness! Never returning.
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April 2024 by Asa Gutierrez
Some of the best customer service I’ve ever had from Jarrell amazing attitude
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April 2024 by M Quintero
Why is the door to the lobby closed at 9:05 pm when the website the actual Dairy Queen website says 10 & google says lobby hours are until 10pm!!!!! I went thru the drive thru to feed my Daughter and got cold fries what a bummer totally unsatisfactory visit.
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March 2024 by Rita Lopez
Great location with a true focus on customer service and good treats
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March 2024 by Veronica Dominguez
Great costumer service!
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January 2024 by Mcking Food Guide
Dairy Queen Grill & Chill at 7770 S 51st Dr in Laveen Village, AZ is more than just an ice cream destination; it's a haven of cool delights and delectable treats. Here's why Dairy Queen Grill & Chill deserves a 5-star rating:1. Irresistible Blizzard Treats: Dairy Queen is synonymous with Blizzard treats, and this location delivers on that reputation. The selection of flavors, mix-ins, and the perfect blend of soft-serve create a frozen delight that's truly irresistible.2. Varied Menu Options: Beyond the iconic Blizzard treats, Dairy Queen Grill & Chill offers a varied menu. From classic DQ soft-serve cones to savory grill items, there's something for everyone, ensuring a delightful dining experience.3. Friendly and Efficient Service: The staff at Dairy Queen Grill & Chill is not only friendly but also efficient in delivering prompt and attentive service. Their positive attitude enhances the overall enjoyment of your visit.4. Cozy and Family-Friendly Atmosphere: The cozy atmosphere and family-friendly setting make Dairy Queen Grill & Chill a perfect spot for individuals, couples, and families alike. It's an inviting environment that encourages relaxation and indulgence.5. Iconic DQ Cakes: Celebrate special occasions or simply treat yourself with Dairy Queen's iconic ice cream cakes. Customizable and delicious, these cakes add a sweet touch to any celebration.6. Clean and Well-Maintained: The store is consistently clean and well-maintained, reflecting a commitment to hygiene and providing a comfortable space for customers to enjoy their frozen treats.7. Drive-Thru Convenience: For those looking for a quick treat on the go, Dairy Queen Grill & Chill offers the convenience of a drive-thru. It's a time-saving option without compromising on the quality of your favorite treats.8. Nostalgic Vibe: Dairy Queen carries a nostalgic vibe that resonates with patrons of all ages. Whether it's reliving childhood memories or creating new ones, the experience is always filled with a sense of joy.In conclusion, Dairy Queen Grill & Chill at 7770 S 51st Dr is a cool oasis that brings joy in every scoop. Whether you're a fan of Blizzard treats, savory bites, or the iconic DQ cakes, Dairy Queen Grill & Chill ensures a delightful and refreshing experience. I eagerly look forward to my next visit for another round of cool indulgence!
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January 2024 by Pamela R
Very nice customer service! Restaurant very clean and orderly….all tables were freshly cleaned! Pretty nice for just “fast food”.Parking: Handicapped available
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December 2023 by Frank Mazza
Order thru Uber Eats missing items, problem being is there was only 2 items on the order. Order date 12/21/23 8:55pm order ID # AACKGLXZ9QBC. Called the store and spoke directly to store manager Johnny (that’s who he claimed to be). For a store manager he was no help automatically blamed it on the driver. Wasn’t looking for blame was wanting a resolution to the situation which he didn’t offer. What he did do was lost a customer for any future orders. I will go through Uber Eats for refund plus leave negative review for service.
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November 2023 by Kevin Sargent
Friendly attentive staff with their normal hood treats.
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November 2023 by Andrea Adam
My kids love it!Good seevice...clean!
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November 2023 by Melina Uribe
Dairy Queen always has a great selection of ice
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October 2023 by _
Having New Workers Is Just Another Past Time, Like Watching A Fowl Take It's First Steps. Sometimes Mistakes Happen, Tight Rope Walking Sounds Hard At First But When You Get The Hang Of It. Anything Is Possible, To The Seasoned Veterans. Good Work.
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October 2023 by J B
10:50am Monday October 9 2023 went to the drive thruTried to start my order by asking them not to put ketchup packets in my orderThe response I got from dq employee was very rude. I backed out of the drive through and did not order anything
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October 2023 by Meghan Clark
Ice cream at DQ is getting kind of pricey but the burgers are decent.
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September 2023 by Justin
Edit: DQ responded with a robotic message lol they will not hold the employee accountable. I will not give them another chance if I see her there. You should have seen how rude she was when I approached nicely and I did not know the dining room was closed until she screamed at my face with all her spit.Went in to pick up an order and this white girl with short brown hair locked the door in front of me and screamed we are closed you can go in the drive through. Very rudely. Then rolled her eyes and walked off. I didn’t mind the drive through but at least be nice about it?
