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January 2024 by N M.
Excellent experience from check in to follow up. Timely, thorough, caring. Dogs loved it there, too.
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January 2024 by Bryanne H.
The staff were very welcoming and sweet, and took such great care of my cat, Salem. It was also very budget friendly and I definitely recommend taking your furry companions here!
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January 2024 by Kyle Bodmer
Team was fantastic in caring for our cat, Puppy. Professional and personal, with empathetic care and thorough communication. Appreciate you all.
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December 2023 by Angelica Gardner ..
My sister took our dog there and they were very kind to him. Everyone was nice and pleasant and made sure our baby was comfortable. He unfortunately passed a couple of days later, but it was already the end for him. It was his time...He was well cared for while there. They were also able to see us the same day, without a prior appointment. Highly recommend this clinic.
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December 2023 by Rio Q.
Everyone in this office made a rough situation a little easier. I brought my 10 year old German shepherd for what we thought was possible hip or back pain and found out he had a mass that ruptured. Dr. Starr and her team were the most kind and compassionate. They were honest with us and loved my boy along side us to the very end. I grew up in animal rescue so I have euthanized many dogs but this was different because he was my baby. I cant thank the staff enough for making sure my baby was calm and comfortable until the very end.
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December 2023 by Giles Vincent
This past Friday, 12/15/2023, I had spent most of the day frantically searching for a clinic to exam my little girl who had become unexpectedly ill.I contacted Desert Ark who assured me that she would be seen and to bring her right in.On a “first come first serve” policy, the wait time was concerning, but knowing that she would be seen, was comforting.The staff attending to us were professional, personable and provided sensible options available to aid in deciding such a difficult matter.Euthanizing my little one was a painful moment, with teary sentiments and feelings, but the staff showed me sympathetic support which was greatly appreciated.They knew I am on a fixed monthly income and the unexpected expense of the visit would create a hardship, the staff used funds within the clinic to offset the majority of the cost.I’m 68 years old, and have had several occasions to use veterinary clinics, but this is the first time I have experienced such kind compassion, such unselfish generosity and kindness.My deepest, sincere thanks for your help in this unfortunate time.Giles Cassidy
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December 2023 by KATHRYN LIVINGSTON
I took my Bengal cat in a month ago emergency visit because he was having a hard time breathing she prescribed him with medicine and when I got him to my vet a month not even a month later she asked why he was prescribed this one medicine because it didn't do him any good for his congestive heart failure so he was prescribed the medicine that wasn't even helping him and I had to put him down last Thursday I will never come back to this animal hospital again. $1,064.00 I had to pay and he didn't even live a month. He was 8 years old.
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November 2023 by Positivity is key
Couldn't ask for a better staff to take care of my furgirl in her time of need. Front desk staff and nurses are wonderful, as well as the two doctors seen, Dr. Tara and Dr. Cal both very direct and truly care. Thank you, Desert Ark keep being great! :)
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November 2023 by Kilian H.
My dog was coughing non-stop for 36 hours, and all they wanted to do was ring up over $1,000 in unnecessary tests. Tests I told their Veterinarian I had already done two weeks earlier at another vet clinic for only $500 with negative results, and yet they wanted to redo these tests to jack up the costs. They wanted to give my dog a shot he didn't need for another $50 or more, and then sold me medication for $55 that was only $3 at my pharmacy. They did nothing to help my dog's non-stop coughing while I was there and left with my dog repeatedly coughing even after purchasing their overpriced medication, and now my dog will have to continue coughing for another 36 hours until the weekend is over and take him to a real veterinarian who won't waste my time, money, and allow my dog to suffer needlessly. Service was slow, way overpriced, in addition to unnecessary testing and billing, and allowing my dog to needlessly suffer is completely unconscionable. This is by far the worst vet clinic there is, and a complete sham/scam to steal your money !!!
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November 2023 by Jessica Marinos
Absolutely horrible experience and will not be going back. My dog was in pain and we couldn’t get in at his regular vet, so we were referred here. Bad mistake. Would not recommend going here unless you want people who clearly couldn’t care less about you or your animal ??*** Update because I cannot reply to the clinics reply - There was no “situation that arose” that prevented my dog from being examined. After spending 3 mins with me and asking 3 questions your tech took my dog into some back area, after I asked her not to and said he is very nervous and needs to be with me. She REFUSED and still took him back. Then after 5 MINUTES comes back in the room telling me I need to force a muzzle on my dog as he is not complying with them. I refused as I was not given any reason or made to feel safe by her to do so and asked for the vet to come in the room to speak to them. The tech comes back after 3 minutes and tells me THE VET REFUSES TO COME IN THE ROOM TO EXAMINE MY DOG and unless I force a muzzle on him they won’t help him. Horrible horrible behavior by your staff
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November 2023 by Caitlyn F.
honestly the best vet I've ever been to! my puppy ate a shoe string & they were so fast and calming and helpful! they even called back to follow up and check on her :)
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August 2023 by Katie S
Thank you for getting my handsome fluffy man Lovebug in today as a same day. Dr. Winterwood is thorough and informative. Kinda pricey, but worth it. Clean facility, doesn't smell.
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August 2023 by Letty S.
Do not bring your animals to them you pay them for a service when you dog dies and they lose your pet then lie about it and then try to offer you a wind chime for losing your last wishes for your petI had to fight to get my money back stay away from these people they will lose your ashes and pet paws
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July 2023 by elizabeth
Desert Ark took my Jasper in immediately after explaining his urinary track blockage. The staff was excellent, knowledgeable and very kind to Jasper. I am very impressed with Dr. Cal and his skillful care. I highly recommend Desert Ark!
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July 2023 by Therese
I brought my dog in last month, she ended up having bloat and needing emergency surgery. I cannot express how helpful Dr. Cal and his team were. Thankfully, they were able to help my dog and she has made a full recovery. She needed a couple of additional medications a couple of weeks out, and they really helped me out with that and any questions I had during the recovery process as well. The front desk was so kind and helpful, the vet techs are great at explaining next steps, and Dr. Cal is one of the best.
