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January 2024 by Bridget M
Wow! ? came to this location to change my name on my way home from phoenix. I was more than impressed. I was greeted warmly and the representative that helped me made sure everything was the way I wanted it and also helped activate my new card! Very impressed and might just drive all the way over here to update my info again if needed.
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January 2024 by Curt Jewell
Atm seems to never work. Told them inside and informed me they can't put a sign on the atm that it doesn't work. It will take your card but not let you input your pin so you have to wait till it times out to retrieve your card.
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November 2023 by HJ. C.
Meh. I first chose this branch based on its review, but was disappointed when I arrived. The gentleman upfront with the cool glasses with great. My complaint is the service. The chubby teller with the big glasses frames was pretty rude. She didn’t look at me when she talked, she rudely told, not asked, to remove my sun glasses. She was curt and when I requested a new card, her response was “why, what happened to yours?!”- well, if I knew, I wouldn’t have come into the branch, now would I? Her customer service was very subpar.
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September 2023 by Jesus Paul Luna
Representative was quite knowledgeable and friendly. Very professional and helpful! Lesli is always attentive, she is the reason why we love going to that particular branch.
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August 2023 by Loretta Garcia
A wonderful banking experience when you walk in and Rose knows by name.
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June 2023 by Joe Ann Santifer
I love doing business with Desert Financial it's just that sometimes tryg ing to use the ATM especially in south Phoenix is irritating. They're always not working or something. The ATM off of 24th Street and Baseline is handy except you can't make deposits there and the last time I was there it had been bashed in..
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May 2023 by Laurita Moore
Shout out to Fabian and Daniel from the 32nd St and Baseline branch. I have successfully banked with Desert Schools for decades. Fabian and Daniel have handled some difficult transactions for me and did so with grace and style. Thank you. I am grateful for all the years of great service. We are lucky to have Desert Financial.
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May 2023 by Mike Lopez
ATM has been “broken” for a few months now. Seems to only work during certain times.
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April 2023 by C. A. James
I spoke with Maria, the Assistant branch manager. Concerning Rose a bank tailor about her rude manners. I hope she is disciplined because if she is not I can expect her to treat me the same way once again.
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March 2023 by Susan Brooks
I really enjoy all the people that work there. They are really great at what they do.
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January 2023 by Ulysses Martinez
I went in to open a new account and with minutes I came out satisfied with the professionals I recieved and the knowledge of their products. I was given multiple options after discussing what my goals were. Highly recommended.
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January 2023 by Maria Vazquez
teller unable to deposit a check endorsed in my name even when I said that I have a power of attorney from the person who endorsed to me. Went to Chase and had no problem at all. thinking on withdrawal my savings from Desert Financial.
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January 2023 by Persian King
I wish I could give these SOB’s lower than 1 star.I personally told this office not to sell my personal information but oh boy oh boy I was so wrong for trusting these scammers. If you do care about your personal information than stop contacting Credit union Arizona.
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December 2022 by Kyle Washburn
South mountain branch is amazing. Every one is always helpful and professional. Exceeds all expectations.
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November 2022 by Carolyn Shott
Always great service Manager Fabian Pena has a wonderful open policy
