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December 2023 by Ray Ralls
The teller was Ariel and provided excellent customer service. No waiting. She was very friendly and took care of the business deposits and personal account.
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November 2023 by Abi Grace
Ariel is always so kinds and friendly! We love this location and everyone is amazing! 10/10 best bank I’ve ever had.
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November 2023 by Kourtney Qualls
I absolutely love banking with desert financial, I would recommend this bank to anyone! All of the staff members are always helpful and super friendly!!! I have been with this bank I believe for a least 7 years now.
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November 2023 by Sreepurna Chatterjee
Rathna is fantastic. She was very knowledgeable, helpful and personable. I had a great experience at this location.
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November 2023 by Helen Tapp
I simply adore coming in to the bank branch. THERE IS SO MUCH JOY And it spreads all over !!! Kelsie is a blessing.
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November 2023 by Eileen M.
Desert Financial has ended Zelle for members who seek a new debit card. You can no longer use Zelle if you are a new member or an existing member who was issued a new debit card. Seriously disappointing! The largest credit union in AZ and this is beyond "their control".
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September 2023 by Lilee Volz
Had a great time setting up my account with Carlos. He made everything clear and answered any questions I had. He was very nice and did great with accommodating my service dog and I. Would definitely recommend him !
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September 2023 by Brian Fineberg
Lynn could not possibly be any more knowledgeable or helpful! She was extremely pleasant and friendly. Made the banking experience easy and stress free!
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June 2023 by Victoria E
Im a member i have my own account and i also have a joint account with someone else. That person passed away in 2021. No one can access my accounts except for me so idk why it matters that hes deceased. You guys put a block on my joint account so i couldnt access my money. Then your harassing me to contact his family and the funeral home to get a death certificate. I finally bring you the death certificate a week ago and you guys are so unprofessional talking to me nonchalant about his death like its nothing. You people have been bring me distress, pain, depression, anxiety and making me relive a very tramatic situation. No one is of any help to contact corporate so i can make a complaint. I will be withdrawing everything i have from my accounts and i will no longer be a member.
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June 2023 by Dustin Brown
I came in to deposit money in an account as a non-member, and Danielle was incredibly helpful and kind. She suggested opening an account, and convinced me by describing the benefits. Carlos the personal banker helped me open the account, and was very polite and personable.By far the best bank experience I've had in many years.
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June 2023 by Mary Fiorucci
I would like to commend Carlos Tapia, Relationship Specialist at the Union Hills location. I asked for help with 22 US Savings Bonds that were matured. I told him I did not want to delay other people by going to the teller windows. Carlos expertly handled each bond for me and processed them, depositing the cash into my account. He was pleasant, and very efficient. Thank you.
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June 2023 by Candace Peroutky
Carlos is absolutely amazing. He was kind, knowledgeable, and helped me understand each step of the process. I would highly recommend this location and Carlos to anyone I talk to.
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May 2023 by Haley 1234
Arielle provided excellent customer service and she does every-time I am in the bank!
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May 2023 by Samuel Chase
I have been with this bank for many years and never had any issues. I always get great customer service.
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March 2023 by Susan W.
Been banking here for years. Love this bank. Efficient. Friendly. Knowledgeable. Especially Lynne. She's an administrator at the Help Desk not a teller.
