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January 2024 by William Sheehan
Always very professional is Dr Luba and listens to all my concerns and answers all my questions
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January 2024 by Shannon Kelly
I have/had been a patient for last 5 years. Large Dr. Turnover. I am on my 3rd doctor. Staff is unorganized and does not communicate even amongst themselves. You will get more thorough care from an urgent clinic. These people only care about how much money they can suck out of you and your insurance company. Very unprofessional
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January 2024 by Julie Hough
Dr Emily Inglehofer is very knowledgeable kind and caring physician I highly recommend her as your Doctor PCP
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November 2023 by Eugenia S
Doctors in this practice are not bad although getting a call back is very difficult. The worst part is scheduling: it’s either the same day or next day. But if there is no availability you have to keep calling back. It’s hit or miss and you may never get an appointment as they can always be booked for the same or next day. Also, how is one expected to leave work w/such short notice to make an appointment? Terrible scheduling practices over which, I’m sure, they are or will be losing patients.
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November 2023 by T.S Steve
We've been seeing Dr. Luba for more than 17 years, and we're absolutely thrilled with this practice. Being able to book appointments online and get in within days is seriously awesome. Picture this: when you're feeling under the weather, you don't have to twiddle your thumbs for weeks before seeing the doc. Plus, they offer both in-person and telehealth appointments, which is super convenient. The best part? They're always quick to respond on their portal, usually within a few hours.Our family has some complicated health stuff going on, but Dr. Luba handles it like a champ. She's always ready to connect us with specialists and takes our needs seriously. And let's not forget about Lindsay, their care coordinator – she's top-notch.As a family practice, we can't recommend this place enough. Special shout-out to Nikki B; she's been a godsend for our family. Our kiddo used to freak out about shots and blood work, but Nikki's been so kind, patient, and understanding. She's got this magical way of throwing in just the right amount of humor, and now our kiddo doesn't sweat it at all. Plus, she's a pro at finding veins when others struggle, and my husband didn't even feel his flu shot today.If you're looking for a family doctor who genuinely cares about you and feels like part of the fam, DRFP is the place to be.
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November 2023 by Diane Emslie
EXTREMELY DISAPPOINTED! Long time patient of one of the physicians here. I reported unprofessionalism front office staff and financial practices in this office which are in direct contradiction to its stated philosophy and 1 week later there has STILL been ZERO response. Will be following up with appropriate agencies as necessary.UPDATE: As of this date, Still NO response to my complaints! But I got my RX renewed and a bill. NOT SURPRISED!Last UPDATE: It has been months and I have never heard from this office. Frankly, I am not surprised. They have no intension of improving their customer service and no interest in corrective action for their errors. BUYER BEWARE!!!!!!
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October 2023 by Alan R
Been seeing Dr Rodriguez for years she’s really good and I recommend her if you’re going to goto this practice.
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September 2023 by Brown Therapy
I am not at all impressed with Desert Ridge Family Practice. I intentionally gave Dr. Acuna more than one opportunity before I fired him and went back to my prior PCP. He was short in his responses, talked over me, didn't listen at all, and then the plan moving forward was completely botched. He claimed to make a referral, they never got it, his office deflected, and I got screwed in the end. AVOID THIS PLACE!!!!
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August 2023 by Charles Lorenzini
Came back to Desert Ridge and make appointment within a day, now have a new doctor that is great and can answer your medical questions. Front desk is in the open, friendly and knowledgeable and helpful. Doctors' assistant very good as well. So glad I came back to Desert Ridge Family Physicians.
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August 2023 by Vickie Kersch
I drive from Sun City after having awful luck and experience with several PCPs in Sun City and fell upon this doctor on a search through my health insurance. I had one doctor slam his laptop and tell me he couldn’t see me because I was too complicated with too many conditions for him. When Dr. Perrin saw I had Autonomic Dysreflexia, he didn’t back away and was quick to ask me if I have it under control and understood my triggers, etc. I was amazed that a PCP has any understanding of AD and I’m looking forward to a strong relationship with this doctor and how he will be able to coordinate my care with all my specialists as the time approaches! Excellent job, Dr. Perrin and Desert Ridge Family Physicians!
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August 2023 by Emma Lauer
I've been going here since I turned 18 many years ago, and I've seen a number of drs over the years. They've all been wonderful. I've recommended this practice to clients and friends/family, and I'll definitely continue to do so.
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July 2023 by Ryan Fulton
I called to see about a new primary care physician and was told they don't have any appointments for the next week and to call back the next week and see if they have appointments. It's 2023, just put me on a list to get an appointment. I am not just going to call every week and hope they have an appointment, I'm going to find somewhere I can actually schedule with on my first call.
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May 2023 by John Hogan
Our long-term doctor had decided to retire and recommended this Group practice to us. They were accepting new patients.It was easy to make an initial appointment, and we met Dr. Michael Christie who is going to become our regular GP now. He was very welcoming and he and his assistants wet were very professional in handling all of the transfer of paperwork.
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May 2023 by John Everly
Desert Ridge Family Physicians is a revolving door of doctors AND patients. Unfortunately, I did not bail when Dr. Wheeler did.Dr. Acuna was satisfactory in my initial visit, but things went South before I could even see him again.While patients are encouraged to communicate by e-mail through their patient portal, I found it incomprehensible that my impassioned plea for assistance went unanswered for a week. When a follow up e-mail was finally answered, I received a terse and nonsensical response.My initial judgment of Dr. Acuna was wrong. He is not patient friendly, and is more concerned with going by the Desert Ridge handbook.With their approach and policies, it is clear that Desert Ridge Family Practice is more interested in accommodating insurance companies than taking care of patients.I understand that medical providers are getting harder to find, especially for new patients. But I promise you can get better care and more attention from an urgent care center or walk-in clinic.
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May 2023 by Zander Zone
Dr. Luba is an amazing doctor. My wife has been seeing her for years and convinced me to try her, after having bad experiences with other doctors. Dr. Luba addressed all of my concerns and listened to everything I was saying. Nicki her nurse is amazing as well!
