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April 2024 by James K.
This is my new favorite jewelry store. Pete, the store manager is so knowledgeable about all Rolex, Tudor and Omega watches! He was able to help me getting the correct size to both of my vintage Tudors. The kindness of the staff and wonderful selection at the store is amazing. Their watch repair and service person is one of the best in the valley.
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December 2023 by Amber M.
Diamond Jim's jewelry is absolutely fantastic. They have a wonderful variety of vintage and modern jewelry. The staff is extremely knowledgeable and friendly. The prices are very fair and the quality is extremely high end. If you're looking for some thing, that is one of a kind, and a rare beauty come and check out this jewelry selection. Shout out to Pete for giving me the red carpet experience!
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December 2023 by Vicky D.
I came to get a battery put into a watch and was told it would be around 175 dollars. I thought i had heard wrong and gasped when he repeated that number. i told the jeweler that i had gotten the same battery replaced a few years ago, 3, by them and paid around 15 bucks. he said that couldn't be and i told him i must be in his records because i had gotten 3 or 4 watches done at the same time. he looked it up and sure enough i paid about what i said. He shook his head and mumbled something about before covid and I asked for my watch back at which point he told me to be careful who replaced my battery because it was a Cartier and I just left. The more I thought about it the more it annoyed me. i called back and spoke to the manager. he told me that yes the price i was quoted was in fact correct and that i had probably gotten charged incorrectly the first time and wasn't that lucky for me? Sigh... Here's the funny part... it was a FAKE Cartier! Sooo.... I basically got swindled and someone thought they could charge me exorbitantly for a BATTERY for a FAKE Cartier. I will never go back and I will continue to tell this story. I lost all respect for this business. Too bad... I ended up across the street and got charged the appropriate amount for a watch battery. I'm very disappointed in Diamond Jims.
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November 2023 by Hannah K.
I took my engagement ring here to get a prong fixed and the people working here are so very kind! The repair price was the best deal I have seen compared to other places in the valley.
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November 2023 by Lisa O.
I had a custom piece made and I couldn't be happier. Pete is a wealth of knowledge and a wonderful guy to work with. He was great at explaining the process, hit the target on delivery schedule, and really great at creating a presentation for the piece with just the right box. I recommend without hesitation. The fresh flower is a very nice touch too. If you want to create something life lasting and significant, work with these folks to capture your design in gold and diamonds. No one can have too much Jewelry!
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September 2023 by Christen Ande Brown
Went in just to look- but I must say that the customer service here is excellent. The young woman who helped me was kind, thoughtful and knowledgeable. She asked thorough questions to assess my needs and made great suggestions. I highly recommend Diamond Jim’s for their customer service and beautiful selection.
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September 2023 by Rosa Stewart
My husband purchased our wedding set here 12 years ago, we recently came in to upgrade the stone, we were greeted by the friendly staff. Jim the owner took care of us and he was such a delight to work with.My husband and I are forever customers with Jim. The service and quality surpassed my expectations.I do love that it's a family owned and operated jewelry store, it feels more personable.Highly recommend.
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September 2023 by Lynne W
I highly recommend Diamond Jim’s Jewelers!! I came in for the first time recently for an estimate to repair my wedding ring (33 years and the jeweler from that long ago is no longer is business!). I was also looking for options to maybe upgrade (my husband was on board). The jewelers at Diamond Jim’s have decades of experience and took the time to show me several options and so many beautiful pieces they have in their store or can create! I ended up getting my original ring repaired which was expertly done. They offer very low deposit for layaway if you find a piece that you love! (Then your significant other or a really great friend can go and purchase a gift you already picked out .. win, win!) I’m looking forward to an anniversary ring soon that I am guaranteed to love! Thank you Diamond Jim’s!
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September 2023 by Leslie O'Leary
WOW! ok...this IS the place. I went in for a ring reshaping for a simple (cherished) band. They all were very authentically kind. They took the time and care with me as if I was the most important person in their store. They repaired my ring sooner than scheduled. I will say if you are interested in diamonds OR even a repair- go there. You will be delighted in their service and in their gorgeous selection at nice pricing. Thank you all!!!
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August 2023 by John Stevens
Jim is such a charming individual, and so knowledgeable about jewelry and stones.He always make extra time to chat and show new pieces and show amazing restoration work.Honest, thoughtful and wonderful place to shop, have items repaired or items to sell.
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August 2023 by AC Bernier
Thank you for your honest approach to my mom’s pearl ring issues. I finally figured out what will make her happy, and with your advise about keeping the Rosary Ring. I received Ring therapy which helped make better decision, and honest trade.
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August 2023 by Richard Martin
everything from start to finish of my project was perfect. Pete was honest and upfront. Telling me that my repair would take. 2 weeks, and I let him know if they could get it done any sooner it would be great. to my surprise the very next day I received a call saying it was ready. fantastic you guys are the best Thank you.
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July 2023 by Will Solares
I would like to say, Jim and his team are amazing. This is a great example of small business and the how awesome true customer service is. They repaired my watch band while I waited. Thank you all, great company, great service.
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July 2023 by cescob123
Great customer service and very accommodating. Fairly priced. I was in a time crunch to get my ring resized in less than 2 days before my honeymoon. Other jewelers were not accommodating and told me it would be 1 week. These guys not only got my ring sized perfectly, but they did so under 6 hours to make sure I got it back with a day to spare in case they needed to make more adjustments. They went above and beyond my original request
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July 2023 by Scott M. Brown
They are very friendly. I am having a custom ring made and they were very happy to offer an affordable payment schedule. I’m very much looking forward to working with them on the design and customization of it.