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January 2024 by Emily Pollom
The fit me in at the last minute. Professional and friendly service. Marcie up front is a gem!
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November 2023 by Armando Arevalo
Great service great staff!!! I called this morning and they got me in for an oil change right away. Thank you for your kind hospitality!!! The lady in the front is very sweet and courteous!!!
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August 2023 by Ritchie Taylor
GM Joe Lutz and his team answered the call for an active duty service member and his family!! In the middle of a PCS move from Mechanicsburg, PA to San Diego, CA. They made repairs to my 19 old Honda Odyssey in less than 40 mins and had me back on the road. They even allowed me to bring in my dog, Colby. Just a great team all the way around!~Thank you for relieving all that stress, now we can focus on a safe move!!
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August 2023 by Shelly B.
I was having ongoing difficulties with my vehicle, which were intermittent, and randomly occurring. The manager, Joe, was incredibly responsive, had me bring in the vehicle when it was acting up and worked past close to figure out what was going on. We've used them for years for basic maintenance and repair. The current manager goes above and beyond. Highly recommended!
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June 2023 by Benji Galindo
Went here to have my brakes checked for free after I heard them squeaking.They checked it out and let me know that my brake pads didn’t need replacing but they did notice an oil leak and easy repair that they fixed same day at an affordable price.They don’t try to sell you unnecessary repairs or upsells. They give it to you straight and in simple terms. I would go here again for any of my repair or maintenance needs!
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April 2023 by Alexander Clark
Great place to get anything you need done, They are not your average Jiffy lube. They take the time to look over and inspect your entire car and are honest with what they tell you if they have found issues or anything that is life threatening .The staff is super friendly and are always willing to work with you and present options that work best for you financially.Service: Auto maintenance
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February 2023 by Demo YSMF
Whoever answers the phone should be fired I called and asked for a quote on a oil change and a tune up and the dude says half a million dollars and I kinda laughed it off and still couldn’t get a real quote out of him. Idk how their service is because I won’t take my car to someone who can’t be serious.
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February 2023 by Heidi Morgan
Friendly, fast, reasonable, good service. Got oil change and tire rotation in 1.5 house and described all of the close places to get lunch.
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November 2022 by Karen Bounds
I do not recommend this place. I lost $265 and spent a month trying to get a small issue (a daylight running light was out) with my car fixed due to them missing a scheduled appointment and a recommendation that I need an item that completely killed my battery. I cannot honestly be sure whether it was faulty workmanship or the item I purchased was defective however, I am sure that they also charged me an extra 65$ after reporting they would give the service for free. When I brought this to their attention they didn’t return the money but offered a credit. Which is useless to me because I do not feel comfortable returning to this shop.
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August 2022 by Kimm Crabtree
Yes I took my car in to 4144 e Thomas I'm a female so I recorded every phone call I was told that day that they could have my car back to me the same day this was a Saturday I get a call back at 5 telling me there was a stripped bolt so they needed 4 more hours which means it wasn't going to be done on Saturday but on Monday the person that I was in contact with was Steven now it's Monday at 430 and Steven is telling me it still has 3 hours More worth of work at 430 on Monday and recorded every phone call when I told him that he gave me $170 off the bill but idk he didn't keep his word on Saturday or today $170 off of a $1900 quote big deal ???? It's 3 more hours of work on Monday is it going to be 2 more hours on Tuesday and 1 more hour on Wednesday ????? That's the way it's looking now Steven all you had to say is u r not sure when u can get my car finished I wouldn't have been so irritated and you would have had a better review
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August 2022 by Todd Shuler
Very professional repair shop! Steve and the guys really take care of you. They are my new mechanics of choice!
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August 2022 by Bry Wester
Great experience great people! I felt they are very honest and did a great job. They fixed my wife’s Mercedes-Benz ML350 with 200k miles on it good as new for much less than expected and they offered snap financing with months of 0% interest and no pay off penalty. I paid it off with my next pay check same as cash. About to go back in to get some work done on my car!
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June 2022 by Todd Carlstrom
This is my local shop. They always take care of me and give me a fair quote. I really appreciate all the hard work they do for me. The staff is really nice and super accommodating.
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June 2022 by Husein Alawi
The whole staff are very friendly and courteous. They are very professional and provide recommendations when needed. Service is speedy as always. Steve is amazing..I recommend anyone to visit this location.
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June 2022 by Mauricio Enriquez
Last year I took a job opportunity in Phoenix and I was in the search of a shop to do routine maintenance on my vehicles. I found Napa Auto Care Center through Google maps and I decided to give it a try on an oil change for my truck. Called, made an appointment, dropped off my truck, waited about 45 minutes as they completed, and came back. Scheduling was simple and easy (Do keep in mind since the shop is in the middle of a highly populated area they do get busy so schedule ahead of time). Customer service is very friendly and they welcomed us to Arizona/Phoenix. I cannot complain about the prices since I’ve already been to this shop 4 times for oil changes.I recommend giving this place a try and calling for a quote/appointment for your vehicle. They get the job done and customer service is great!
