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April 2024 by Judy R.
I watched some guy named Chris berate and belittle multiple employees this morning in front of other customers. I walked out ashamed that an adult would speak to minor employees in such a vulgar and unprofessional manner. Shame on you Discount tire, as a 10+ year customer, I'll be taking my business elsewhere.
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April 2024 by Liz R.
Came in with a nail in my tire, I didn't even make it inside the store when an employee named Stephen was already coming towards me to assess the situation! All the guys here are super friendly and accommodating! Stephen saw that I came in with my two kids and he even let them try on the safety glasses to entertain them! It's been my favorite discount tire place so far. There's also a gentleman named Troy there and he's always so awesome and always giving me cool new places to try out in Northern Arizona. They were able to fix my tire in less than an hour and made sure I knew everything else that was done or needed to be done! Overall my experience here was a 10/10 thanks guys!
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February 2024 by Eric Mancuso
Best in the business!
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February 2024 by Ruby Moon
Came in for a flat repair and left with a tire light on and was told it would go away and has not. Untrustworthy techs
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February 2024 by Terry Burgos
Thanks Mr Chris and staff for your wonderful customer service and awesome work…YOU GUYS ROCK!
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February 2024 by Sydnee Greene
Sloppy work, psi incorrect and uneven on each side on my vehicle, quoted wrong price until I got there, couldn't property do the job but wasn't notified until I paid for service and the tires were off. Put tires back on in way that I couldn't reach my valve stems... all in all worst discount tire experience ever. Cost me and extra 200 bucks to take to another shop to fix their sloppy work that they should have never been doing.
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February 2024 by Fortino Benitez
Excellent atention
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February 2024 by Cindi Nazar
Posting for my Mom, Jane Snell. The best customer service ever! I no longer have to worry about my tires because I know Discount Tire has me covered! Always greeted with a smile and a hand shake! They get you back on the road safely and efficiently. I have my tire pressure checked every month. All of a sudden I had two front tires that needed replacement for usual wear and tear. Discount Tire called to my attention that this could be a result of a bigger problem. Turns out I had a bad hub and my tire was at risk of fallen off completely. They also worked with me on getting two new tires so that I could get back on the road safely. Wilson is the manager at the location off of Bell and Cave Creek. He is both knowledgeable and compassionate when dealing with customers. I would not hesitate to send my family and friends there for I know in my heart that they will be well taken care of.
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February 2024 by Stephanie Sparkes
Best customer service I’ve experienced in a long time, if not ever. I really appreciated that.
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February 2024 by Nicholas Pluhowsky
Very helpful and knowledgeable
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February 2024 by Anthony Rincon
Great service and friendly environment
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February 2024 by Dawn Rajda
Always helpful and explains the service you received.
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January 2024 by Roshonta Walton
The customer service was amazing but. They did not do their due diligence. There was a nail in my tire. They stated that there was nothing wrong with my tire. I took it up to Big Brand, and it was a nail in my tire.
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January 2024 by Jill D
I've been twice to fill tires in two cars, after being out of town for six weeks, and they're always very courteous and helpful. Next time I need new tires, I'm buying them here!
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January 2024 by John Manocke
Always a great place.
