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February 2024 by Alias G.
all the bad reviews on this place are just shedding light on customers that are cheap or impatient r/c is a hobby takes time and money if your not prepared for that then don't get into it i've been coming here since a was a kid and always was treated very nice very professional they know what they are doing just recently purchased a slayer pro ofc it is expensive but thats what these r/c are and i was prepared first day i broke 3 things and went back and got the parts i broke fixed it and played more never had an issue great job guys
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January 2024 by Mary W.
Be careful when you go to this store. One of the employees that wares a quilt is prone to violence and a drug user. There are other reviews here stating the aggression from this store. Please be safe
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January 2024 by Joe Varela
This is a clean shop, with a huge selection and great pricing!I came in for six different parts for my Arrma Vorteks, and they had all of them. I got an Arrma Big Rock for a great price as well.I live in Flagstaff (our hobby shop closed down) and I made the right decision in making the drive down. Duncan's pricing either matches, or beats those found on Amazon, and I don't have to wait a week for shipping!It was fairly busy when I arrived. Nonetheless, the staff quickly helped me, and they were all very friendly and knowledgeable.I will definitely drive back down and stock up on more parts and buy my RCs from Duncan's when the time comes!
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December 2023 by Ceylan Wiersum
Wow, what a wonderful Business! Love to see the Type of Customer Service that we experienced today, still exists.The Owner and Store Manager went above and beyond with helping us and replacing a broken part on my Son’s Crawler. We will continue to only shop here for any of our RC Needs!Thank you so much Danny and Byron!
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December 2023 by Ceylan W.
Wow, what a wonderful Business! Love to see the Type of Customer Service that we experienced today, still exists. The Owner and Store Manager went above and beyond with helping us and replacing a broken part on my Son's Crawler. We will continue to only shop here for any of our RC Needs! Thank you so much Danny and Byron!
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December 2023 by Charles W.
After been ignored for God knows how long with pending purchases of upwards a $1000 for some airplanes and batteries, I was invited to leave the store and then followed out of the store and threatened with violence by one of the owners. I've been shopping there for years and have spent a lot of money there over the years, I sound very nice, polite people at the other valley hobby stores both at Hobby Bench and Hobby Action. One of the co-owners has some real anger issues and really is not an asset to the company. Too bad. There's plenty of polite considerate, customer service elsewhere in the valley and worth the extra drive. Sooner or later, Duncan's RC will be out of business. Too bad! Manners and customer service count!
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October 2023 by John McCurley
Bought a Bandit, broke the bandit in 45 minutes, took it back for some help and the guys were friggin awesome and got me ripping again in 10 minutes! Thanks for all the help fellas.
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October 2023 by saulito c.
Awesome guys behind the counter really knowledgeable and helped me out been shortly in this hobby and they saved me 140$ !!!!
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August 2023 by George R
They have the experience to help u find what u need & I'll bet they have EVERYTHING you need. I drive the old skool stampede & rustler 2wd & they had all the little parts I needed.
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August 2023 by Zander L.
Switched to Duncan's R/C after years of loyal service elsewhere. The vision of the way they build there machines is irreplaceable. You will waste money going to other stores. I did.
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August 2023 by adam lasek
Very knowledgeable staff! Great selection of parts, kits and rtr's. All I have to say is that if you looking at getting into an RC hobby, and are scared of the price point. Don't be discouraged. There is support for these vehicles. This isn't Walmart quality toy garbage, as these were meant to beat up and able to be REPAIRED. It's an investment not a try, break, and return cause you were unhappy.
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July 2023 by Cris Zepeda
Outstanding experience today with the team at Duncan’s RC.I purchased a truck this morning and had no idea what it was or how it worked. They set me up with a new battery, showed me it worked and gave me so much helpful information to actually use the truck Correctly. Thank you, sincerely.
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June 2023 by Jason B
My go to shop for all my rc stuff and help , advice and guidance on projects.These boys know there stuff , great prices , quality parts and the best shop in town! Highly recommended!! ?!! Love this place ❤️
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June 2023 by James Bott
This is absolutely my favorite Hobby shop in town. The staff is knowledgeable and friendly. Prices are great and the selection is mind-blowing! The staff member Gabe was awesome! I was having issues with my Element Ecto Crawler. Gabe grabbed some tools and went to work. When he was done it handled like a different vehicle. Vastly improved! Thanks Gabe!
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June 2023 by Bryon Emery
This is a great shop for all your RC needs. Staff is very helpful and knowledgeable. I will definitely be going back here.
