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April 2024 by Kileigh Emery
I went in there the other day to get coffee an omg the worker their bri was amazing!!! She helped me out so much even when she was super busy with everything else she works her butt off. Definitely would keep her as an employee she was fantastic
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April 2024 by Mario Velez
Always stale, always out of what the donuts you're looking for regardless of time of day, friendly staff
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April 2024 by Karen Friedl
Had to go back twice to get my order correct. No one had any idea what they were doing. The fact tjat they gave me breakfast sandwich twice is ridiculous. Won't go back to this place again it's in a great location so it's always busy but obviously nobody's in charge there.
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February 2024 by Wendi Maxwell
3 times now I've gotten my coffee without coffee in it. I don't mean to sound rude, but the white women that work there seem to either hate me or hate their job. I'm always so polite when I go through the drive through. Tip every time. They're rude every time and aren't putting coffee shots in my latte. It's just weird. I don't understand why. Yesterday morning it happened again, so I ended up going to Starbucks to order a shot of coffee for my drink. I'll never go to this location again. I'll start going to the one on 19th and Union. The people at 19th and union are nice, but it's out of my way. I'll have to just leave earlier. But I'll never go to this one again. They won't care about this review. They hate their job and me apparently.
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February 2024 by Will Hammond
Worst Dunkin I've ever been to,service has been bad multiple times. On our latest visit, we weren't served and the member of staff walked out.My wife also complained she was told management would reach out but never did.Very poor service indeed. Avoid if possible!
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January 2024 by Be Gone
I travel, so I get Dunkin donuts quite often. Here I ordered my usual iced caramel craze latte, and I received just milk with some caramel and whip cream on top, pale white, not a hint of coffee flavor whatsoever just iced milk. The guy working there seemed polite and took it back as if he was going to add some espresso but then a shrill woman's voice from the back yelled at him about it having 3 shots already!. So I paid a extra credit card charge for a espresso shot to add in myself. Also, my hash browns were stale like chewy stale and cold.The shrill authoritarian woman working there needs to be fired, so employees who care about customer satisfaction can better this Dunkin.
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January 2024 by Brian Wallace
Fantastic attitude with the staff there. I've been there multiple times because it's on the way to a work site and sometimes they are struggling, whether it's because of the morning rush, or equipment issues (seems to happen a lot or I'm just unlucky) but the folks working there are always personable and fun and quick to make it right with the customer unconvinced by the circumstances outside their (the staff's, not the restaurant's) control. The doughnuts are great, the other breakfast food, and most drinks are just ok - pretty consistent with other DDs. Maybe it's just one or two folks I keep seeing but they are the main reason I keep going back.
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January 2024 by Harry J Daza
Waited over 5 minutes only to be given 2 old crusty doughnuts and plain iced coffee when I asked for mocha and was given sour puss unpleasant and unfriendly attitude by both women working there.I was there today at 11:45am I will never shop here again.They have a now hiring sign....Start by replacing those two.SincerelyHarry
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January 2024 by Tara Mansfield
Josh is the reason this place gets so many stars! He is always nonstop moving, and is always so respectful ! Thank you Josh! So glad we got you and not the one who says "what do you want" to customers!
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January 2024 by John Sitarz
Josh went above and beyond to insure we had a great experience.
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January 2024 by Austin Miller
Service was unfriendly. Felt unkept and dirty. No bathroom access either.
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December 2023 by Jenny Hammond
Stopped in on the morning of the 12/23/23. There were a couple people in front of me who seemed to be friends of the employees. No one greeted us. There was just a really awkward atmosphere, I don't know if the employee was stealing food or what, but something fishy was going on. After never being served for 10 minutes and watching the one employee we saw leave, we ended up leaving and going to Starbucks. This place needs a serious overhaul with all new employees. It's obviously got problems.
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December 2023 by manuel m.
If your diabetic and constantly need to use that bathroom they will not honor and will not let you use the bathroom I've been here a couple times and I'm diabetic asked them to use the bathroom and they denied it and said that they don't give a f*ck if I need to use the bathroom
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December 2023 by Christa Alvarez
This place should be out of business based on the way their customer service is! Down right rude employees who need to loose their job and go elsewhere besides customer service! My husband ordered a 25 count of munchkins told them no powered to please mix the rest…got to the window they handed us two flavors only we said we didnt want them she got extremely mad and said well thats all we have we kindly asked for a refund she got more mad and was so disrespectful! I will NEVER give my money or waste my time with this place again! They clearly hate people and their jobs!!
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December 2023 by Brooklynn Faulkner
Food and coffee is good the water taste like chemical pool water though.
