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November 2025 by Kelli Jeffries
Dave working the front counter is a rare find! Genuine, friendly, very helpful.
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September 2025 by James Lee
I don't usually write reviews, but I was compelled to write about my Dunn Edwards experience. I worked with Helanna Weinstein, Home Color Advisor with Dunn Edwards. Helanna worked with me to select a color palette for my interior and exterior. This service was well worth the cost. Helanna and I met in store once and twice at my home. She put together several variations of color and listened to my desires. The service came with paint samples to try on the interior and exterior. I felt very informed when I made my decision. Working with Helanna was a pleasure. I highly recommend Helanna and the service Dunn Edwards provides!
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February 2025 by Greg Donohoe
EDIT:
I was too hasty in posting the original review. Eric, the store manager, took the extra time to contact Modern Masters after we spoke and was able to work out a deal for a full refund on the product. This was a communication error on both sides, so I really appreciated the refund as I was only asking for half and received all of my money back. I am changing my review to 5 stars as I have always had great experience with Dunn-Edwards service and products in the past. Also, if I need a Modern Masters product in the future, I will certainly go into it knowing they are very supportive of Dunn-Edwards and their customer base.
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November 2023 by Debbie Krout
The phone service does not answer and it tells you to wait on the line and hangs up on you every time cant reach a body and it says live time not busy
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November 2023 by Rachel Goldstick
Very helpful friendly staff
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July 2023 by Connie K.
The service is extremely rude. There were two men working in the store who first ignored me and then were verbally abusive. The Dunn Edwards store by Chandler Mall provides much better service. The Sherwin-Williams store close by also provides excellent paint and much better service.
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March 2023 by Rico S.
When I went to go found the perfect color for my house. Their lovely color advisor Dayana came to help me and she opened my eyes to new ideas. If I ever need to go back. I will definitely ask for her
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February 2023 by Shawna B.
Maybe if I had a penis I would have had better service. Highly recommend bringing a man with you if you want to be treated with respect as a person.
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September 2022 by mike pribble
It was great got my phone sale done mixed my two gallons of paint in under 5 minutes brought them out to me and I was on my way love it when a plan comes together great people there
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June 2022 by Mark H.
Great paint but the service sucks. The sales lady wants to argue more than help Spent $500 in the last week but she needs job with dmv She would fit right in
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March 2022 by Jeff Ashton
I have been a Dunn Edwards fan for over 15 years, initially becoming aware of their products and services as a residential painter and being new to the area. Having moved on, and away, and back to metro Phoenix again, when it was time to paint my own house, the choice was clear to return to Dunn Edwards. My first visit to the Warner Rd. location immediately re-confirmed my loyalty. I was somewhat out of touch with product choices and the like, and that's when Dade Harper stepped into the picture. He was extremely knowledgeable and eager to assist and answer questions, of which I typically have many! Dade too had questions, so he could fully understand the scope of my plans, and offer product choices accordingly. I left with all questions answered and all the information I needed to plan my projects (interior and exterior). In subsequent weeks, as I needed various prep products, I visited other Dunn Edwards locations which were much closer to home, but when it came time for the large purchase of paint, I purposely returned to the Warner Rd. location due to Dade's previous assistance and professionalism. We all know as consumers that service ALWAYS makes the most difference, and when we experience it, we remember and purchase accordingly. It is rewarding to be able to write a glowing review, instead of the opposite, which is all too common these days. Many thanks to Dunn Edwards, not only for their products, but more importantly, their personnel choices. I will certainly return and also guide friends and family accordingly.
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March 2022 by Jeff A.
I have been a Dunn Edwards fan for over 15 years, initially becoming aware of their products and services as a residential painter and being new to the area. Having moved on, and away, and back to metro Phoenix again, when it was time to paint my own house, the choice was clear to return to Dunn Edwards. My first visit to the Warner Rd. location immediately re-confirmed my loyalty. I was somewhat out of touch with product choices and the like, and that's when Dade Harper stepped into the picture. He was extremely knowledgeable and eager to assist and answer questions, of which I typically have many! Dade too had questions, so he could fully understand the scope of my plans, and offer product choices accordingly. I left with all questions answered and all the information I needed to plan my projects (interior and exterior). In subsequent weeks, as I needed various prep products, I visited other Dunn Edwards locations which were much closer to home, but when it came time for the large purchase of paint, I purposely returned to the Warner Rd. location due to Dade's previous assistance and professionalism. We all know as consumers that service ALWAYS makes the most difference, and when we experience it, we remember and purchase accordingly. It is rewarding to be able to write a glowing review, instead of the opposite, which is all too common these days. Many thanks to Dunn Edwards, not only for their products, but more importantly, their personnel choices. I will certainly return and also guide friends and family accordingly.
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November 2021 by Nadia Svetzlana
Brought same info I have brought for 4 years...this store could not figure it out. Disappointed ☹️
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September 2021 by David Jerry
They had no paint and no interest in helping me out. Im going somewhere else.
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August 2021 by Mike Roth
very friendly support staff and fair prices. I was disappointed that they told me the color advisor will be there in 30 min and we waited for closer to an hour. clean store with lots of color options.
