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October 2023 by tessie hardy
I have dealt with alot of insurance companies and so amazed on how caring and genuine the people are that work here. They are so kind and always pleasant. You don't find this very often. I highly recommend this agent. Thank you all for being wonderful. Most recent conversations was with Cindy and Matt and both handled my issues. Thank you for caring about your customers!!
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September 2023 by Sebastian Love
I love everyone in this office. The attention and care they came me is like nothing I’ve seen before.I had car issues, transmission went out 60 miles from home. I called to get assistance with roadside but I didn’t have a tow option.Tracy was so caring and understanding the situation I was in, stranded 60 miles from home. She was too the initiative to call a tow company for me, negotiated a fair rate and scheduled me for pick up.For what is a really bad day and stressful Tracy took over to make sure I got home safe with my car. She would even text me confirmations and called me personally to check on me when she saw that the tow had dropped off the car. The attention and care she gave me felt like something she would do for her own family, I felt like family.I advised Duvel how great she was and my brief conversation with him was just as warm and comforting.If I could find a lower rate somewhere I would still never leave Tracy because she’s so great.
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July 2023 by Minghao Shang
Very reliable and helpful! Cindy and her assistant are also very friendly and patient.
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June 2023 by Joia Doiron
Duvel Pierre is a great agent! Always prompt to answer and make sure all of my needs are met!
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June 2023 by Joia Strait
Duvel Pierre is a great agent! Always prompt to answer and make sure all of my needs are met!
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May 2023 by Bailey Flores
Duvel has been my insurance agent since I first started driving. He is a fantastic insurance agent and all in all just a great person. I would recommend him to everyone!
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April 2023 by Jose Aguinaga
Excellent and friendly customer service. Provided great quotes for home and car. Highly recommend Duvel.
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January 2023 by Ron Kitchell
Been with him for years. Never had a problem and always top tier service.
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December 2022 by tony beckham
Worst insurance don’t even think to have State Farm I have water leak that damaged my kitchen cabinets and wall they not cover that which all other insurance cover that if they don’t cover water damage then why we paying for insuranceYou better read the policy that they sent to me down belowWe will not pay for, under any part of this policy, any loss that would not have occurred in the absence of one or more of the following excluded events. We will not pay for such loss regardless of: (a) the cause of the excluded event; or (b) other causes of the loss; or (c) whether other causes acted concurrently or in any sequence with the excluded event to produce the loss; or (d) whether the event occurs abruptly or gradually, involves isolated or widespread damage, occurs on or off the residence premises, arises from any natural or external forces, or occurs as a result of any combination of these:c. Water, meaning:(8) water or sewage below the surface of the ground, including water or sewage that exerts pressure on, or seeps or leaks through a building structure, sidewalk, driveway, swimming pool, or other structure; or(9) material carried or otherwise moved by any of the water or sewage, as described in items c. (1) through c.(8) above.However, we will pay for any accidental direct physical loss by fire, explosion, or theft resulting from water, provided the resulting loss is itself a loss insured.SECTION I - CONDITIONS6. Suit Against Us. No action will be brought against us unless there has been full compliance with all of the policy provisions. Any action by any party must be started within one year after the date of loss or damage. However, if the cause of loss or damage is burglary, theft, larceny, robbery, forgery, fraud, vandalism, malicious mischief, confiscation, wrongful conversion, disposal or concealment, the action must be started within two years from the time the cause of action accrues.This Company does not intend, by this letter, to waive any policy defenses in addition to those stated above, and reserves its right to assert such additional policy defenses at any time.If you have any additional information regarding your claim which has not been previously considered, or if you desire any additional explanation regarding this matter, please contact me at (844) 458-4300 Ext. 3099946661.This denial involves the coverages of this policy only. If you have any additional information you would like us to consider, please forward it to us immediately.
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December 2022 by Kessiah Meeks
Duvel and his staff are awesome, he is very knowledgeable and takes care of his customers!
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December 2022 by Barbara Villard
I've had this agent for Aldine almost 30 years and my daughter know has him.
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July 2022 by Maria P.
I’ve used Duvel as my insurance agent for years! My experience with him was that he really cares about his customers and does a great job fully explaining and walking you through what your insurance means. I’ve always trusted him to get me the best deal and best rates possible for my insurance. I highly recommend using him. He’s got plenty experience and is committed to working with you.
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July 2022 by Maria Regina
He's very knowledgeable and has always found a way to get me a great rate for my insurance! He's very patient, caring and understanding. He went above and beyond and took the time to listen to my concerns and answered all of my questions very thoroughly.
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June 2022 by Julia Hammond
My experience with Duvel Pierre as an insurance agent is great. He really cares about his customers and is going to walk them through important decisions like which insurance to get and what that means for payments. He always wants to get people the best deal he knows about! Highly recommend!
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June 2022 by Deon Herdove
Duvel was amazing at his communication, knowledge, and customer service. Very engaged and professional. Made me feel confident he wanted to provide the best assistance he was capable of and help me get the type of coverage best suited for me.
