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March 2024 by Jaden W.
Jennifer's customer service was amazing, no complaints here! Always smiling and happy no matter the day or time!
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March 2024 by Philip N.
Be prepared for junk fees!!!!!!!!!!!!! My wallet and debit card were stolen, so I had to cancel them. As a result I missed scheduled payment by two days while waiting for new card. I was charged $25.00 late fee. Luckily my bank is doing a chargeback, but the minute you miss a payment regardless of the reason, a $25 fee is added to your account.
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February 2024 by David M.
Super clean and nice staff! The sauna was awesome. Lots of new equipment and the weight floor was organized. I loved it
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February 2024 by Paul B.
I've been going to various gyms, all over the country, for over 40 years. Eos Fitness, at Tatum and Larkspur, in Phoenix is without a doubt the FILTHIEST gym I've ever been to. Management is totally helpless. Don't go, unless you like working out in a dirty garbage-filled alley. I've got photos of the place that would make you vomit.
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February 2024 by Tracy E.
Unfortunately I have to give a star to submit this review, but it would be 0 if I could. I joined at the Cave Creek & Thunderbird location with Rowdy 1/11/24. I have had nothing but trouble with this company from that day. I have been lied to multiple times. I canceled the outrageous ($300 month for 1 session per week) personal training the next day, come to find out Rowdy put a "freeze" on it not cancelled as requested, now my membership cannot be cancelled since the training was not. I never received notice of this, only told when I called about the payment issue. Shady business practices!Un I have been harassed by the billing company (ABC Fitness Solutions) every day by text/email for payment even though I was told it was on hold until an "investigation" was done by the District Manager. I asked for the District Manager's contact information and was told they could not give it to me. Shady! I have never received a call from anyone about this "investigation." But they sure do keep trying to get the money. All around horrible experience and I would not recommend to anyone. Nightmare!!
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January 2024 by Stephen B.
When I'm out of town I search out local gyms to go to. EoS Fitness in Central City... phoenix, Arizona on Washington fit the bill. Guest relations was very friendly. In fact I had called ahead of time before I arrived in Phoenix and talked to Chloe the manager. She was extremely helpful and very friendly. FYI they offer weekly memberships....something other pretentious gyms like Golds and dare I call Planet Fitness does not. So definite plus. Also no hard sales to try and get me a full membership. Very accommodating. Once there I was greeted with a friendly smile and a welcome. They had originally offered to show me around but I was cool exploring on my own. Gym equipment: New, great and great variations from cable, plates and free weights. Clean: Yes...definitely. One can judge a place by how they keep their bathrooms. These were very clean and sanitized. I always bring my own wipes just incase but this place also provided plenty with various stations to choose from. Overall experience. Excellent Will I go back again when in Phoenix Arizona. YES. Glad I found this place.
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January 2024 by Marlin H.
I find it very interesting that this District Manager, "Nathan" has no reply to Trinity H many reviews. It sounds like this district manager simply lies though his teeth about what he commits to. Trinity H needs to ABC 15's "Get Joe" and email corporate, higher than district manager and someone may like to know how he has handled this issue. I understand I only know one side of this story.
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January 2024 by Estefani Medina
I’ve been coming here for almost 3 years and this gym never fails me. It does get packed super fast since it’s a small gym but if you come around the hours of 10am-1pm it feels like you have the gym all to yourself. Zyon, amazing guy! He never fails to greet you :)
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January 2024 by Nikki Vayder
Love this gym in the heart of DT. Especially love my trainer Delilah! She is an expert on exercise, diet and helped me learn exactly what to do to meet my fitness goals! Highly recommend!!
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January 2024 by Renee
Best place to go I started here as a member back in November they have complimentary towel service the jets massager after your work out a plus. They do have a sauna they where doing some upgrades when I started. The view is great not allot of room because it is a small space but the view, people, and atmosphere is amazing.
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January 2024 by Cinthia
This location is super friendly! As soon as they see me behind the glass doors I see a smile from every employee! They always greet and wish me a good day after every work out . Awesome customer service :).
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January 2024 by Bobbie Novak
This is my happy place!! There's always dumbells, squat racks, benches, cables, kb's stepmills, stretching areas, bands foam rollers, whatever you want,and no waiting! Everyone is so happy,pleasant and smiling (unlike Tangible where people camp out on on equipment act beyond entitled and take forever). I love the location and the absolute volume of space and equipment always available. EOS rocks
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January 2024 by Monica Sounik
Great gym everyone is so friendly! The equipment is always working and it’s never super crowded. The front desk workers are always helpful and super nice
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January 2024 by Trinity H.
Update another month of being charged. Customer service said they canceled but it's still trying to be withdrawn from my account monthly. Stay away from this scam of a gym.
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January 2024 by Erick L.
Jenni is super helpful and so delightful! She really knows how to make a person feel welcomed at this eos location.
