-
December 2023 by Joyful
I found this Mexican grocery store about a month ago and its been great for getting Avocados, Jalapeños, etc. Usually fully stocked and decently fresh produce.Unfortunately, today I went in for the large Avocados on sale TODAY only and there weren’t any out. I had to ask 4 employees to see if they had any. All wearing Ear Pods and ignoring you. All but one acted like they didn’t speak English, just because I don’t speak Spanish doesn’t mean I’m unworthy of your customer service. And all of them were putting produce out, yet only one (the last one) was willing to go in the back to check. That one didn’t come back for a long time and I couldn’t find anyone to go find him, so I left. I tried to call later before returning to check. No answer to the phone ringing and ringing. I wonder where are the managers. I saw two people putting other merchandise out that claimed they didn’t work for the store. I’m wondering if that was true. Seemed to be a lot of passing the buck at this store.I gave 3 stars because I usually find good produce that I want and the last team member, Carlos did end up finding the large Avocados after I had left and returned 3 hours later and he was friendly and kind this time. So I appreciate him.
-
December 2023 by Sam Rauhalammi
It is huge-ee, with a lot of stock and a good selection. The meat area has all kinds of stuff, including chicken legs
-
November 2023 by Gabriela Mendez
The quality of the vegetables and fruits is outstanding at a reasonable price. I buy veggies for a week for less than $80. Plus they also have some of the Mexican soap and other Mexican item that you cannot find anywhere else. I never have a bad surprise when I am at the cash register. ?
-
October 2023 by Daniel G.
it's produce and meat are priced very well. everything else is a ripoff. management is committing consumer fraud endorsed by corporate by purposely mislabeling prices so you see a cheaper price by the food but when you check out it's a higher price. i've had to correct their meat prices every single freaking time i shop here. i know they know. this company is taking advantage of hispanic people. Sus productos y la carne tienen un precio muy bueno. Todo lo demás es una estafa. La administración está cometiendo fraude al consumidor respaldado por la empresa al etiquetar mal los precios a propósito para que veas un precio más barato por la comida, pero cuando lo revisas es un precio más alto. He tenido que corregir sus precios de la carne cada vez que compro aquí. Sé que ellos lo saben. Esta empresa se está aprovechando de los hispanos. ...let's see how fast this changes once they get called out. "oh it was just a mistake that we let continue for an entire year, oops! simple mistake! honest!" these people are lower than trash it's always priced at $3.69 but always gets a nice dollar bump at the cash register and then the cashier is forced to stop their entire job (even if there is a line) to go verify the price even tho they continually get called out on it. so it either shows the cashiers are in on it or the managers give some excuse in order to deceive their customers.
-
October 2023 by Abderrahim Bennaamara
I like to shop in this store prices are really good and the staff are nice
-
September 2023 by Jeff W.
We like to buy produce here. Much cheaper than other grocery stores for the produce department. Depending on the day, the checkout lines can be long.
-
September 2023 by Nora Gupta
I'm assuming it was a supervisor of the meat department (a woman). Was just plain rude to my self making comments about me to another costumer. She is lucky I'm not a type of person who likes to make a scene just because someone with no sense of costumer service like her makes rude comments about me. If she doesn't like her job she should definitely find some other place to work.
-
August 2023 by Jake Mocaby
It was my first time going to a Hispanic market and it was an interesting experience. I had my girlfriend to translate.
-
August 2023 by Chelsea Cinco
They have super poor produce we went yesterday for groceries and we usually get fruits and vegetables they didn’t have absolutely nothing stocked no lettuce the oranges looked old the grapes were sticky and yucky the bananas were passed time the strawberries have MOLD!?the mangos looked like if someone took a bite of them I left disappointed because this is usually my go to store I’m not sure what’s going on with el super but please work something out
-
August 2023 by Tommy Gaitan
Service is good, except they think we all speak spanish. Great prices.
-
July 2023 by Nan McCallum
Friendly and helpful staff. Customers are kind as well. Great produce depth w huge selection. I buy almost all my produce at El Super. Regular groceries are not good deals unless you need to do one stop shopping. Large meat/fish dept. Wednesday is sale day. You can get a gift card there.
-
June 2023 by Maria A.
Well sadly few times I buy chicken and bacon was sooo bad taste can't believe people still back
-
June 2023 by Kiran Prakash
This was one of the worst El Super. Not only were the checkout lanes big with limited lanes open, and Manager Armando, just talking to another staff, rather opening lanes to serve us faster. Also I saw cashiers being slow as well, and I had to switch cashier lane to the relatively faster one. Another issue, they don't have separate lane for customers, who have less than 10 or 15 items to purchase.As for return, this store forces you to re-join checkout lane with the customer making purchase. Surprisingly the Manager won't simply goto an empty lane and just do the return. Rather asked me to join a purchase lane and wait for my turn. They don't understand that I was there in that big line when I made the purchase, and hence asking me to again go back to the end of the line to process my refund was not only wrong, but unfair. Maybe these stores don't understand the value of time. He was wasting time talking to other staff, didnt see him doing productive work.When I asked to escalate, he was rude and left without telling me how to complain this, hence putting here to help other customers.
-
May 2023 by Ernie Foulenfont
Prices an sales good but no scooters. I can't shop without one. I used my walker but could only buy a few things. Staff, here and everywhere, are quick to say "they get stolen". I know, doesn't matter why, I won't go back because I can't shop.
-
May 2023 by Sergio V.
este compleint va dirigido a la falta amabilidad de parte de una empleada llamada KATY . SENORES DIRECTIVOS tengo anos de ser su cliente y su empleada me trato bastante mal.