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March 2023 by Laura Schwartz
The customer service was excellent and the employees worked very well together: Doug, Rosemary, and Ernie. We purchased a used hi/lo bed for my bed-bound mother. Electropedic understood our need to upgrade mom's bed while keeping the costs manageable. We wish we had found Electropedic earlier when we were shopping for a recliner!
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August 2022 by Michelle H.
Purchased a hospital bed for my husband. It was the "home version". It didn't rise high enough to make caring for my husband less stressful on my back so I had to purchase risers for the bed. The mattress was the cheapest foam that could be found, the frame/bed was not long enough so I have to always pull him UP toward the head of the bed. For what I got, it really was not worth my money. I will have to find a medium firm mattress to replace this cheap one. I also bought an air top to keep my husband from getting bed sores as this mattress, sinks in the middle. I am sorry I spent the money on it but on the OfferUp site nobody will deliver. Very disheartening...feel a bit ripped off.
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December 2021 by josh storm
Doug has real good customer service works reall good with you nows a lot about what he sales and a good guy in general
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December 2021 by Kim G
Doug is absolutely great!!
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August 2020 by Cathy W.
I purchased a lift chair from Electropedic Beds in Phoenix prior to major foot and ankle surgery. Because of COVID my chair was not going to arrive before my surgery. When I inquired about renting a chair in the interim Rosemary kindly offered to loan me a chair until mine arrived. It was a lifesaver. My new chair has arrived and I absolutely love it. Al, Rosemary and Ernie were a pleasure to work with and I highly recommend this business.
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March 2020 by Peggy M.
The company delivered a bed quickly when no one else would or could. Their delivery team was courteous and careful of our home. The hospital bed was just what we needed; it worked perfectly and the delivery team explained tome exactly how to use it. Pick up was equally easy even though now I am no longer a customer. What a great company with family atmosphere.
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January 2020 by Janet D.
Electropedic beds are wonderful. I know this because my parents and several aunts and uncles rave about their Electropedic beds. So, when my mother-in-law was moving to a new home and in need of a bed that would do more than a regular, flat bed, I knew the Electropedic bed would be the right solution. What I didn't know was that I would receive such OUTSTANDING SERVICE. Gene at the Phoenix location was a life saver! Our plans for getting the bed at her new home were suddenly and unexpectedly rushed. During a very difficult time for us, Gene made sure that a bed was available for my mother-in-law's early arrival. (Her bed was being made per her specifications and would arrive a day later.) Gene even included some special gifts to make my mother-in-law's transition easier. Gene at Electropedic Beds is can-do kind of person. Though this may be the company's regular method of business, I felt that Gene went out of his way to make our difficult and very stressful transition work out well. Thank you, Gene! It's been three months since we made our purchase. My mother-in-law loves her bed! :)
