-
March 2024 by Hal Maynard
Just there for one night, but we had an enjoyable stay. Had dinner and breakfast at the hotel - was very good. Nice bar, friendly bartenders. Parking was expensive, but i think that is the norm for that area. Convenient to downtown. Would stay there again.
-
March 2024 by Jeremie Lingle
Great service, great place. I really like the way the place is laid out. Clean, fresh and amazing staff. Well done!Food & drinks: Kitchen was great, good food and amazing staff.
-
March 2024 by Ezequiel Quintero
From when we arrived early Saturday before check in to the time we check out, everyone was helpful... from the front desk, to the restaurant waiters, cooks, and the room cleaners were awesome. We will stay here next time we return to AZ...Rooms: Were clean
-
March 2024 by Anthony Acero
They now soak your room with Febreze before you arrive.Im wide awake at 4am because of the wafts of Febreze smell that keeps coming up from somewhere in the rooms. I want to be spiteful and mean right now; but simply this new cleaning policy to pour Febreze after every visit is insane and just a waste of company funds. What is the hotel hiding that they have drench each room in Febreze?Earlier I was moved to a different room that we thought was less in smell. We also tried vacuuming and that did not help.Sadly I will not be returning.
-
March 2024 by Custom food trucks ,trailers And carts
This hotel is in a great location a lot of restaurants around ,the rooms super beautiful and clean always has the same experience at hiltons thats why we are
-
March 2024 by Karmin Jones
5 star prices for a 2.5 star experience. Staff were great and accomodating though.
-
March 2024 by Teresa Cosek
I brought my friend from Chicago she loved it, machines were good , loved the lobby entertainment 2. The seafood bar was great & so was the chowder, we will b bac!!
-
March 2024 by James McNabb
I enjoyed a quality stay for 2 nights in March 2024. Traveled there individually for business. Clean, efficient, and welcoming. Nice utilization of tech to check in/out and open room doors. The bartender, Luis, is probably the best and hardest working bartender ever. He made my 2 nights at the bar/restaurant exceptional experiences.
-
March 2024 by Corina Medina
Very nice. There is a bar and customer service is awesome.
-
March 2024 by Fernando Antonio Ocampo Sanchez
Rooms: Clean and organizedNearby activities: PoolSafety: Great securityFood & drinks: Great breakfast
-
March 2024 by Stephanie Hitsman
Great stay! Room was comfortable and I liked the location!Rooms: ComfortableNearby activities: Japanese Friendship Garden, and Heard Museum. Also some great restaurants nearbySafety: I was comfortable walking around the areaWalkability: Close to the light rail and I
-
March 2024 by Cory Cravens
Great hotel! My first night, a water line broke and flooded my room and 9 floors of rooms below me down to the lobby. They gave me a different room that was smaller. I liked it better because it was cozy! Oh, the food was really good!
-
March 2024 by Jacki Solon
I come here monthly and the service is consistently terrible primarily with the front desk staff. They are rude and inconsiderate. The hotel serves it purpose as a place to sleep but if you’re looking for good service you may want to go elsewhere .
-
March 2024 by William Gilmore
Very relaxing ? enjoyed my visit.
-
March 2024 by J W
The room was small and odd shaped. We've stayed at many Embassy Suites and have never had one that was a triangle. We picked our room based on their suggestion. It was a pie shape, so it felt crowded. The closet was tiny and barely fit my husband's and my clothes for a week. They do not have any drawers in the room. It made it difficult to find a place for out clothed that can't be hung up. There is not enough floor space to keep the suitcase on the floor without tripping on it.The desk in the room is a small, unusable desk. It had just enough space to hold my laptop and had to get creative with my external monitor. I worked during the day in the hotel room, and it was difficult.The hotel had some positives! The staff was kind and accommodating. The breakfast was on point, I loved the omelet option. The gym was fantastic and offered quite a few options for working out. The location was great and easy access for us during our time in Phoenix.Rooms: Look at the map before choosing! Avoid the pie shaped rooms.
